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Alternative dispute resolution

Author

Listed:
  • David L. Dickinson

    (Appalachian State University, USA)

Abstract

Alternative dispute resolution procedures such as arbitration and mediation are the most common methods for resolving wage, contract, and grievance disputes, but they lead to varying levels of success and acceptability of the outcome depending on their design. Some innovative procedures, not yet implemented in the real world, are predicted to improve on existing procedures in some ways. But controlled tests of several procedures show that the simple addition of a nonbinding stage prior to binding dispute resolution can produce the best results in terms of cost (monetary and "uncertainty" costs) and acceptability.

Suggested Citation

  • David L. Dickinson, 2014. "Alternative dispute resolution," IZA World of Labor, Institute of Labor Economics (IZA), pages 1-71, September.
    • Handle: RePEc:iza:izawol:journl:y:2014:n:71
    as

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    References listed on IDEAS

    as
    1. Armin Falk & James J. Heckman, 2009. "Lab Experiments are a Major Source of Knowledge in the Social Sciences," Working Papers 200935, Geary Institute, University College Dublin.
    2. Dickinson, David L. & McEvoy, David M. & Bruner, David M., 2022. "The impact of sleep restriction on interpersonal conflict resolution and the narcotic effect," Journal of Economic Behavior & Organization, Elsevier, vol. 194(C), pages 71-90.
    3. David Dickinson, 2009. "The Effects of Beliefs Versus Risk Attitude on Bargaining Outcomes," Theory and Decision, Springer, vol. 66(1), pages 69-101, January.
    4. Linda Babcock & George Loewenstein, 1997. "Explaining Bargaining Impasse: The Role of Self-Serving Biases," Journal of Economic Perspectives, American Economic Association, vol. 11(1), pages 109-126, Winter.
    5. Dickinson, David L., 2006. "The chilling effect of optimism: The case of final-offer arbitration," Journal of Behavioral and Experimental Economics (formerly The Journal of Socio-Economics), Elsevier, vol. 35(1), pages 17-30, February.
    6. Charness, Gary & Kuhn, Peter, 2011. "Lab Labor: What Can Labor Economists Learn from the Lab?," Handbook of Labor Economics, in: O. Ashenfelter & D. Card (ed.), Handbook of Labor Economics, edition 1, volume 4, chapter 3, pages 229-330, Elsevier.
    Full references (including those not matched with items on IDEAS)

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    More about this item

    Keywords

    dispute resolution; arbitration; mediation; risk aversion; optimism;
    All these keywords.

    JEL classification:

    • J5 - Labor and Demographic Economics - - Labor-Management Relations, Trade Unions, and Collective Bargaining
    • J52 - Labor and Demographic Economics - - Labor-Management Relations, Trade Unions, and Collective Bargaining - - - Dispute Resolution: Strikes, Arbitration, and Mediation
    • C9 - Mathematical and Quantitative Methods - - Design of Experiments

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