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How Knowledge Organizations Work: The Case of Real Estate Agencies

Author

Listed:
  • Cathrine Filstad

    (Norwegian School of Management)

  • Petter Gottschalk

    (Norwegian School of Management)

Abstract

This paper is concerned with value configurations that represent different value creation logic. We suggest the value shop as an appropriate value configuration for real estate agencies, where knowledge is the most important resource that is applied to solve problems. The knowledge organization has emerged as the dominant structure of both public and private organizations in the transition from an industrial to a knowledge society. According to the knowledge-based theory of organizations, knowledge is the main resource for an organization’s survival and success.

Suggested Citation

  • Cathrine Filstad & Petter Gottschalk, 2009. "How Knowledge Organizations Work: The Case of Real Estate Agencies," International Real Estate Review, Global Social Science Institute, vol. 12(1), pages 88-97.
    • Handle: RePEc:ire:issued:v:12:n:01:2009:p:88-97
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    References listed on IDEAS

    as
    1. Pratibha A. Dabholkar & Jeffrey W. Overby, 2006. "An investigation of real estate agent service to home sellers: Relevant factors and attributions," The Service Industries Journal, Taylor & Francis Journals, vol. 26(5), pages 557-579, July.
    2. Elizabeth Hemphill, 2007. "Factors Affecting Real Estate Broker Selection: What Really Counts?," International Real Estate Review, Global Social Science Institute, vol. 10(1), pages 1-25.
    3. John Seely Brown & Paul Duguid, 2001. "Knowledge and Organization: A Social-Practice Perspective," Organization Science, INFORMS, vol. 12(2), pages 198-213, April.
    4. James B. Rebitzer & Lowell J. Taylor, 2007. "When Knowledge Is an Asset: Explaining the Organizational Structure of Large Law Firms," Journal of Labor Economics, University of Chicago Press, vol. 25(2), pages 201-229.
    5. Chung-Chu Liu & Shiou-Yu Chen, 2005. "Determinants of knowledge sharing of e-learners," International Journal of Innovation and Learning, Inderscience Enterprises Ltd, vol. 2(4), pages 434-445.
    6. Helen Lawton Smith, 2003. "Knowledge Organizations and Local Economic Development: The Cases of Oxford and Grenoble," Regional Studies, Taylor & Francis Journals, vol. 37(9), pages 899-909.
    Full references (including those not matched with items on IDEAS)

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    More about this item

    Keywords

    Value configuration; Value shop; Knowledge management; Problem solving;
    All these keywords.

    JEL classification:

    • L85 - Industrial Organization - - Industry Studies: Services - - - Real Estate Services

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