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Remembrance of Things Past? The Dynamics of Organizational Forgetting

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  • Pablo Martin de Holan

    (Instituto de Empresa and INCAE, Pinar 7, 1 ra Planta, Madrid, Spain 28006)

  • Nelson Phillips

    (Judge Institute of Management Studies, University of Cambridge, Trumpington Street, Cambridge, United Kingdom CB2 1AG)

Abstract

How organizations create, transfer, and retain knowledge has been the focus of intensive investigation by management researchers. However, one aspect of the dynamics of knowledge---organizational forgetting---has received comparatively little attention. In this paper, we draw on an exploratory, multiple-case study of learning in international strategic alliances to explore how and why organizations forget. Based on our case study, we develop a theory of organizational forgetting, discuss the role of forgetting in the dynamics of organizational knowledge, and present a typology of types of organizational forgetting.

Suggested Citation

  • Pablo Martin de Holan & Nelson Phillips, 2004. "Remembrance of Things Past? The Dynamics of Organizational Forgetting," Management Science, INFORMS, vol. 50(11), pages 1603-1613, November.
    • Handle: RePEc:inm:ormnsc:v:50:y:2004:i:11:p:1603-1613
    DOI: 10.1287/mnsc.1040.0273
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    References listed on IDEAS

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