IDEAS home Printed from https://ideas.repec.org/a/inm/orisre/v25y2014i1p1-14.html
   My bibliography  Save this article

Research Commentary ---Information Technology-Enabled Business Models: A Conceptual Framework and a Coevolution Perspective for Future Research

Author

Listed:
  • Arun Rai

    (Center for Process Innovation and Department of Computer Information Systems, Robinson College of Business, Georgia State University, Atlanta, Georgia 30303)

  • Xinlin Tang

    (Department of Management, College of Business, Florida State University, Tallahassee, Florida 32306)

Abstract

There is growing recognition that firms' information technology (IT)-enabled business models (i.e., how interfirm transactions with suppliers, customers, and partners are structured and executed) are a distinctive source of value creation and appropriation. However, the concept of business models' (BMs) “IT enablement” remains coarse in the information systems and strategic management literatures. Our objectives are to introduce a framework to elaborate the concept of IT-enabled BMs and to identify areas for future research that will enhance our understanding of the subject. We introduce the idea that two business-to-business (B2B) IT capabilities--- dyadic IT customization and network IT standardization ---are the mediating execution mechanisms between the strategic intent of interfirm collaboration and the (re)configuration of BMs to both create and appropriate value. We develop the logic that B2B IT capabilities for BM (re)configuration operate at two levels---IT customization at the dyadic relationship level and IT standardization at the interfirm network level---that together provide the complementary IT capabilities for firms to exchange content, govern relationships, and structure interconnections between products and processes with a diverse set of customers, suppliers, and partners. We discuss how these two complementary B2B IT capabilities are pivotal for firms to pursue different sources of value creation and appropriation. We identify how a firm's governance choices to engage in interfirm collaboration and its interfirm networks coevolve with its B2B IT capabilities as fruitful areas for future research.

Suggested Citation

  • Arun Rai & Xinlin Tang, 2014. "Research Commentary ---Information Technology-Enabled Business Models: A Conceptual Framework and a Coevolution Perspective for Future Research," Information Systems Research, INFORMS, vol. 25(1), pages 1-14, March.
  • Handle: RePEc:inm:orisre:v:25:y:2014:i:1:p:1-14
    DOI: 10.1287/isre.2013.0495
    as

    Download full text from publisher

    File URL: http://dx.doi.org/10.1287/isre.2013.0495
    Download Restriction: no

    File URL: https://libkey.io/10.1287/isre.2013.0495?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    References listed on IDEAS

    as
    1. Arun Rai & Xinlin Tang, 2010. "Leveraging IT Capabilities and Competitive Process Capabilities for the Management of Interorganizational Relationship Portfolios," Information Systems Research, INFORMS, vol. 21(3), pages 516-542, September.
    2. James J. Chrisman & Jess H. Chua & Shaker A. Zahra, 2003. "Creating Wealth in Family Firms through Managing Resources: Comments and Extensions," Entrepreneurship Theory and Practice, , vol. 27(4), pages 359-365, October.
    3. Arvind Malhotra & Sanjay Gosain & Omar A. El Sawy, 2007. "Leveraging Standard Electronic Business Interfaces to Enable Adaptive Supply Chain Partnerships," Information Systems Research, INFORMS, vol. 18(3), pages 260-279, September.
    4. Myerson, Roger B. & Satterthwaite, Mark A., 1983. "Efficient mechanisms for bilateral trading," Journal of Economic Theory, Elsevier, vol. 29(2), pages 265-281, April.
    5. Lei Chi & T. Ravichandran & Goce Andrevski, 2010. "Information Technology, Network Structure, and Competitive Action," Information Systems Research, INFORMS, vol. 21(3), pages 543-570, September.
    6. Christoph Zott & Raphael Amit, 2008. "The fit between product market strategy and business model: implications for firm performance," Strategic Management Journal, Wiley Blackwell, vol. 29(1), pages 1-26, January.
    7. Desmond (Ho-Fu) Lo & Kellilynn M. Frias & Mrinal Ghosh, 2012. "Price Formats for Branded Components in Industrial Markets: An Integration of Transaction Cost Economics and the Resource-Based View," Organization Science, INFORMS, vol. 23(5), pages 1282-1297, October.
    8. Yannis Bakos & Erik Brynjolfsson, 1999. "Bundling Information Goods: Pricing, Profits, and Efficiency," Management Science, INFORMS, vol. 45(12), pages 1613-1630, December.
    9. Gabriel Hawawini & Venkat Subramanian & Paul Verdin, 2003. "Is performance driven by industry‐or firm‐specific factors? A new look at the evidence," Strategic Management Journal, Wiley Blackwell, vol. 24(1), pages 1-16, January.
    10. Paul R. Carlile, 2002. "A Pragmatic View of Knowledge and Boundaries: Boundary Objects in New Product Development," Organization Science, INFORMS, vol. 13(4), pages 442-455, August.
    11. Brian Kahin & Hal R. Varian (ed.), 2000. "Internet Publishing and Beyond: The Economics of Digital Information and Intellectual Property," MIT Press Books, The MIT Press, edition 1, volume 1, number 0262611597, April.
    12. Anita M. McGahan & Michael E. Porter, 2002. "What Do We Know About Variance in Accounting Profitability?," Management Science, INFORMS, vol. 48(7), pages 834-851, July.
    13. Adam M. Brandenburger & Harborne W. Stuart, 1996. "Value‐based Business Strategy," Journal of Economics & Management Strategy, Wiley Blackwell, vol. 5(1), pages 5-24, March.
    14. S. J. Liebowitz & Stephen E. Margolis, 1994. "Network Externality: An Uncommon Tragedy," Journal of Economic Perspectives, American Economic Association, vol. 8(2), pages 133-150, Spring.
    15. Amrit Tiwana, 2008. "Does interfirm modularity complement ignorance? A field study of software outsourcing alliances," Strategic Management Journal, Wiley Blackwell, vol. 29(11), pages 1241-1252, November.
    16. Sunil Mithas & Jonathan Whitaker, 2007. "Is the World Flat or Spiky? Information Intensity, Skills, and Global Service Disaggregation," Information Systems Research, INFORMS, vol. 18(3), pages 237-259, September.
    17. Nilesh Saraf & Christoph Schlueter Langdon & Sanjay Gosain, 2007. "IS Application Capabilities and Relational Value in Interfirm Partnerships," Information Systems Research, INFORMS, vol. 18(3), pages 320-339, September.
    18. Christoph Zott & Raphael Amit, 2007. "Business Model Design and the Performance of Entrepreneurial Firms," Organization Science, INFORMS, vol. 18(2), pages 181-199, April.
    19. Melissa A. Schilling & Corey C. Phelps, 2007. "Interfirm Collaboration Networks: The Impact of Large-Scale Network Structure on Firm Innovation," Management Science, INFORMS, vol. 53(7), pages 1113-1126, July.
    20. Richard P. Rumelt, 1991. "How much does industry matter?," Strategic Management Journal, Wiley Blackwell, vol. 12(3), pages 167-185, March.
    21. N. Venkatraman & Akbar Zaheer, 1990. "Electronic Integration and Strategic Advantage: A Quasi-Experimental Study in the Insurance Industry," Information Systems Research, INFORMS, vol. 1(4), pages 377-393, December.
    22. Nicholas S. Argyres & Todd R. Zenger, 2012. "Capabilities, Transaction Costs, and Firm Boundaries," Organization Science, INFORMS, vol. 23(6), pages 1643-1657, December.
    23. Nicholas S. Argyres & Teppo Felin & Nicolai Foss & Todd Zenger, 2012. "Organizational Economics of Capability and Heterogeneity," Organization Science, INFORMS, vol. 23(5), pages 1213-1226, October.
    24. Kirsten Foss & Nicolai J. Foss, 2005. "Resources and transaction costs: how property rights economics furthers the resource‐based view," Strategic Management Journal, Wiley Blackwell, vol. 26(6), pages 541-553, June.
    25. Kevin Boudreau, 2010. "Open Platform Strategies and Innovation: Granting Access vs. Devolving Control," Management Science, INFORMS, vol. 56(10), pages 1849-1872, October.
    26. Jongwook Kim & Joseph T. Mahoney, 2005. "Property rights theory, transaction costs theory, and agency theory: an organizational economics approach to strategic management," Managerial and Decision Economics, John Wiley & Sons, Ltd., vol. 26(4), pages 223-242.
    27. Haim Mendelson, 2000. "Organizational Architecture and Success in the Information Technology Industry," Management Science, INFORMS, vol. 46(4), pages 513-529, April.
    28. Michael G. Jacobides & Sidney G. Winter, 2012. "Capabilities: Structure, Agency, and Evolution," Organization Science, INFORMS, vol. 23(5), pages 1365-1381, October.
    29. Kim, DaeSoo, 2006. "Process chain: A new paradigm of collaborative commerce and synchronized supply chain," Business Horizons, Elsevier, vol. 49(5), pages 359-367.
    30. Michael L. Katz & Carl Shapiro, 1994. "Systems Competition and Network Effects," Journal of Economic Perspectives, American Economic Association, vol. 8(2), pages 93-115, Spring.
    31. Hüseyin Tanriverdi & Arun Rai & N. Venkatraman, 2010. "Research Commentary ---Reframing the Dominant Quests of Information Systems Strategy Research for Complex Adaptive Business Systems," Information Systems Research, INFORMS, vol. 21(4), pages 822-834, December.
    32. Prasanna Tambe & Lorin M. Hitt & Erik Brynjolfsson, 2012. "The Extroverted Firm: How External Information Practices Affect Innovation and Productivity," Management Science, INFORMS, vol. 58(5), pages 843-859, May.
    33. Oliver E. Williamson, 1999. "Strategy research: governance and competence perspectives," Strategic Management Journal, Wiley Blackwell, vol. 20(12), pages 1087-1108, December.
    34. Walter J. Ferrier & Clyde W. Holsapple & Rajiv Sabherwal, 2010. "Editorial Commentary ---Digital Systems and Competition," Information Systems Research, INFORMS, vol. 21(3), pages 413-422, September.
    35. Gunasekaran, Angappa & Lai, Kee-hung & Edwin Cheng, T.C., 2008. "Responsive supply chain: A competitive strategy in a networked economy," Omega, Elsevier, vol. 36(4), pages 549-564, August.
    Full references (including those not matched with items on IDEAS)

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. Giulia Pozzi & Federico Pigni & Claudio Vitari & Giacomo Buonanno & Elisabetta Raguseo, 2014. "A State-of-the-Art Literature Review of the Business Model Concept in the IS Discipline," Post-Print halshs-01924218, HAL.
    2. Costa Climent, Ricardo & Haftor, Darek M., 2021. "Value creation through the evolution of business model themes," Journal of Business Research, Elsevier, vol. 122(C), pages 353-361.
    3. Jahangir Karimi & Zhiping Walter, 2021. "The Role of Entrepreneurial Agility in Digital Entrepreneurship and Creating Value in Response to Digital Disruption in the Newspaper Industry," Sustainability, MDPI, vol. 13(5), pages 1-26, March.
    4. Zhuo (June) Cheng & Arun Rai & Feng Tian & Sean Xin Xu, 2021. "Social Learning in Information Technology Investment: The Role of Board Interlocks," Management Science, INFORMS, vol. 67(1), pages 547-576, January.
    5. Canhoto, Ana Isabel & Clear, Fintan, 2020. "Artificial intelligence and machine learning as business tools: A framework for diagnosing value destruction potential," Business Horizons, Elsevier, vol. 63(2), pages 183-193.
    6. John Sibley Butler & Rajiv Garg & Bryan Stephens, 2020. "Social Networks, Funding, and Regional Advantages in Technology Entrepreneurship: An Empirical Analysis," Information Systems Research, INFORMS, vol. 31(1), pages 198-216, March.
    7. Sanjith Gopalakrishnan & Moksh Matta & Hasan Cavusoglu, 2022. "The Dark Side of Technological Modularity: Opportunistic Information Hiding During Interorganizational System Adoption," Information Systems Research, INFORMS, vol. 33(3), pages 1072-1092, September.
    8. Turhan Erkmen & Ayşe Günsel & Erkut Altındağ, 2020. "The Role of Innovative Climate in the Relationship between Sustainable IT Capability and Firm Performance," Sustainability, MDPI, vol. 12(10), pages 1-26, May.
    9. Justice Odei Som & Hod Anyigba, 2022. "Examining the Effects of Information Systems Usage and Managerial Commitment on Supply Chain Performance: The Mediating Role of Supply Chain Integration," SAGE Open, , vol. 12(2), pages 21582440221, April.
    10. Giulia Pozzi & Federico Pigni & Claudio Vitari & Giacomo Buonanno & Elisabetta Raguseo, 2014. "A State-of-the-Art Literature Review of the Business Model Concept in the IS Discipline," Grenoble Ecole de Management (Post-Print) halshs-01924218, HAL.
    11. Hillol Bala & Viswanath Venkatesh, 2016. "Adaptation to Information Technology: A Holistic Nomological Network from Implementation to Job Outcomes," Management Science, INFORMS, vol. 62(1), pages 156-179, January.
    12. Shaobo Wei & Weiling Ke & Augustine A. Lado & Hefu Liu & Kwok Kee Wei, 2020. "The Effects of Justice and Top Management Beliefs and Participation: An Exploratory Study in the Context of Digital Supply Chain Management," Journal of Business Ethics, Springer, vol. 166(1), pages 51-71, September.
    13. Yi‐Jen (Ian) Ho & Siyuan Liu & Jingchuan Pu & Dian Zhang, 2022. "Is it all about you or your driving? Designing IoT‐enabled risk assessments," Production and Operations Management, Production and Operations Management Society, vol. 31(11), pages 4205-4222, November.
    14. Guo, Jingjing & Zhou, Shasha & Chen, Jin & Chen, Qi, 2021. "How information technology capability and knowledge integration capability interact to affect business model design:A polynomial regression with response surface analysis," Technological Forecasting and Social Change, Elsevier, vol. 170(C).
    15. Lola Redondo-Rodríguez & Diana C. Pérez-Bustamante Yábar & Eloísa Díaz-Garrido, 2023. "Impact of technological innovation on digital entrepreneurship and the effects on the economy," International Entrepreneurship and Management Journal, Springer, vol. 19(3), pages 1501-1526, September.
    16. Payam Hanafizadeh & Parastou Hatami & Morteza Analoui & Amir Albadvi, 2021. "Business model innovation driven by the internet of things technology, in internet service providers’ business context," Information Systems and e-Business Management, Springer, vol. 19(4), pages 1175-1243, December.

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Costa Climent, Ricardo & Haftor, Darek M., 2021. "Business model theory-based prediction of digital technology use: An empirical assessment," Technological Forecasting and Social Change, Elsevier, vol. 173(C).
    2. Haftor, Darek. M. & Climent Costa, Ricardo, 2023. "Five dimensions of business model innovation: A multi-case exploration of industrial incumbent firm’s business model transformations," Journal of Business Research, Elsevier, vol. 154(C).
    3. Costa Climent, Ricardo & Haftor, Darek M., 2021. "Value creation through the evolution of business model themes," Journal of Business Research, Elsevier, vol. 122(C), pages 353-361.
    4. Maggie Chuoyan Dong & Yulin Fang & Detmar W. Straub, 2017. "The Impact of Institutional Distance on the Joint Performance of Collaborating Firms: The Role of Adaptive Interorganizational Systems," Information Systems Research, INFORMS, vol. 28(2), pages 309-331, June.
    5. Haftor, Darek M. & Costa Climent, Ricardo & Lundström, Jenny Eriksson, 2021. "How machine learning activates data network effects in business models: Theory advancement through an industrial case of promoting ecological sustainability," Journal of Business Research, Elsevier, vol. 131(C), pages 196-205.
    6. Seok-Soo KIM, 2021. "Sustainable Growth Variables by Industry Sectors and Their Influence on Changes in Business Models of SMEs in the Era of Digital Transformation," Sustainability, MDPI, vol. 13(13), pages 1-21, June.
    7. Aseem Kaul, 2013. "Entrepreneurial Action, Unique Assets, and Appropriation Risk: Firms as a Means of Appropriating Profit from Capability Creation," Organization Science, INFORMS, vol. 24(6), pages 1765-1781, December.
    8. Christoph Zott & Raphael Amit, 2007. "Business Model Design and the Performance of Entrepreneurial Firms," Organization Science, INFORMS, vol. 18(2), pages 181-199, April.
    9. Weiß, Christian, 2010. "The Ownership Concentration of Firms: Three Essays on the Determinants and Effects," EconStor Theses, ZBW - Leibniz Information Centre for Economics, number 30247, January.
    10. Teppo Felin & Todd R. Zenger, 2016. "CROSSROADS—Strategy, Problems, and a Theory for the Firm," Organization Science, INFORMS, vol. 27(1), pages 222-231, February.
    11. Nicholas S. Argyres & Teppo Felin & Nicolai Foss & Todd Zenger, 2012. "Organizational Economics of Capability and Heterogeneity," Organization Science, INFORMS, vol. 23(5), pages 1213-1226, October.
    12. Thorsten Koch & Josef Windsperger, 2017. "Seeing through the network: Competitive advantage in the digital economy," Journal of Organization Design, Springer;Organizational Design Community, vol. 6(1), pages 1-30, December.
    13. Pankaj Kumar & Xiaojin Liu & Akbar Zaheer, 2022. "How much does the firm's alliance network matter?," Strategic Management Journal, Wiley Blackwell, vol. 43(8), pages 1433-1468, August.
    14. Stephan Manning & Silvia Massini & Carine Peeters & Arie Y. Lewin, 2018. "The changing rationale for governance choices: Early vs. late adopters of global services sourcing," Strategic Management Journal, Wiley Blackwell, vol. 39(8), pages 2303-2334, August.
    15. Sarel Gronum & John Steen & Martie-Louise Verreynne, 2016. "Business model design and innovation: Unlocking the performance benefits of innovation," Australian Journal of Management, Australian School of Business, vol. 41(3), pages 585-605, August.
    16. Maryam Ghorbankhani & Federica Rossi, 2023. "Intrinsic and strategic complementarity of research and knowledge transfer activities as determinants of knowledge transfer management: evidence from public research organisations," The Journal of Technology Transfer, Springer, vol. 48(4), pages 1386-1412, August.
    17. Kim, Jongwook & Mahoney, Joseph T., 2008. "A Strategic Theory of the Firm as a Nexus of Incomplete Contracts: A Property Rights Approach," Working Papers 08-0108, University of Illinois at Urbana-Champaign, College of Business.
    18. Cinzia Battistella & Gianluca Murgia & Fabio Nonino, 2021. "Free-driven web-based business models," Electronic Commerce Research, Springer, vol. 21(2), pages 445-486, June.
    19. Amit Jain & Raymond-Alain Thietart, 2014. "Capabilities as shift parameters for the outsourcing decision," Strategic Management Journal, Wiley Blackwell, vol. 35(12), pages 1881-1890, December.
    20. Raza, Syed Ali & Farooq, M. Shoaib & Khan, Nadeem, 2011. "Firm and industry effects on firm profitability: an empirical analysis of KSE," MPRA Paper 36797, University Library of Munich, Germany.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:inm:orisre:v:25:y:2014:i:1:p:1-14. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Chris Asher (email available below). General contact details of provider: https://edirc.repec.org/data/inforea.html .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.