IDEAS home Printed from https://ideas.repec.org/a/igg/jismd0/v12y2021i3p62-85.html
   My bibliography  Save this article

Service Design as a Catalyst for Patient-Centered eHealth Innovation: An Architectural Design Framework for Cloud-Based Maternal Health Information Service in Underserved Setting

Author

Listed:
  • Danny Ronald Nyatuka

    (Cape Peninsula University of Technology, South Africa & Strathmore University, Kenya)

  • Retha De La Harpe

    (Cape Peninsula University of Technology, South Africa)

Abstract

Today's healthcare industry is confronted with a myriad of challenges amidst emerging trends and opportunities which trigger a paradigm shift in healthcare design from stand-alone products to holistic services. These three dimensions are critical in assessing and managing healthcare, particularly in underserved settings. This study aims to maximize opportunities presented by both design and information and communication technologies to enhance the implementation of integrated people-centered health services. It is a qualitative study conducted across six government health facilities within Nairobi slums in Kenya as a case study of maternal health information services. Co-design-oriented service design research strategy is employed while a representative sample of (n=47) participants is drawn from different stakeholders in the public health sector. An architectural design framework for cloud-based patient-centered health information service is designed to support maternal care in underserved settings. A prototype service (AfyaTab app) is developed as a proof-of-concept of the proposed design solution.

Suggested Citation

  • Danny Ronald Nyatuka & Retha De La Harpe, 2021. "Service Design as a Catalyst for Patient-Centered eHealth Innovation: An Architectural Design Framework for Cloud-Based Maternal Health Information Service in Underserved Setting," International Journal of Information System Modeling and Design (IJISMD), IGI Global, vol. 12(3), pages 62-85, July.
    • Handle: RePEc:igg:jismd0:v:12:y:2021:i:3:p:62-85
    as

    Download full text from publisher

    File URL: http://services.igi-global.com/resolvedoi/resolve.aspx?doi=10.4018/IJISMD.20210701.oa1
    Download Restriction: no
    ---><---

    References listed on IDEAS

    as
    1. Government of India, 2017. "National Health Policy 2017," Working Papers id:11664, eSocialSciences.
    2. Narcyz Roztocki & H. Roland Weistroffer, 2016. "Conceptualizing and Researching the Adoption of ICT and the Impact on Socioeconomic Development," Information Technology for Development, Taylor & Francis Journals, vol. 22(4), pages 541-549, October.
    3. Hackett, Kristy M. & Kazemi, Mina & Sellen, Daniel W., 2018. "Keeping secrets in the cloud: Mobile phones, data security and privacy within the context of pregnancy and childbirth in Tanzania," Social Science & Medicine, Elsevier, vol. 211(C), pages 190-197.
    4. United Nations, 2016. "The Sustainable Development Goals 2016," Working Papers id:11456, eSocialSciences.
    Full references (including those not matched with items on IDEAS)

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Ecker, Olivier & Hatzenbuehler, Patrick L. & Mahrt, Kristi, 2018. "Transforming agriculture for improving food and nutrition security among Nigerian farm households," NSSP working papers 56, International Food Policy Research Institute (IFPRI).
    2. Tajul Masron & Mduduzi Biyase & Talent Zwane & Thomas Udimal & Frederich Kirsten, 2023. "Ecological footprint and population health outcomes: an analysis of E7 countries," Economics Working Papers edwrg-07-2023, College of Business and Economics, University of Johannesburg, South Africa, revised 2023.
    3. G. Kent Fellows & Daniel J. Dutton & Aidan Hollis, 2018. "Making Sure Orphan Drugs Don’t Get Left Behind," SPP Communique, The School of Public Policy, University of Calgary, vol. 10(6), August.
    4. Claudia Hanson & Sanni Kujala & Peter Waiswa & Tanya Marchant & Joanna Schellenberg, 2017. "Community-based approaches for neonatal survival: Meta-analyses of randomized trial data," WIDER Working Paper Series wp-2017-137, World Institute for Development Economic Research (UNU-WIDER).
    5. Shawhan, Daniel L. & Picciano, Paul D., 2019. "Costs and benefits of saving unprofitable generators: A simulation case study for US coal and nuclear power plants," Energy Policy, Elsevier, vol. 124(C), pages 383-400.
    6. Eugenia Ganea & Valentina Bodrug-Lungu, 2018. "Addressing Inequality in Vocational/ Technical Education by Eliminating Gender Bias," Revista romaneasca pentru educatie multidimensionala - Journal for Multidimensional Education, Editura Lumen, Department of Economics, vol. 10(4), pages 136-155, December.
    7. Gallopín, Gilberto, 2018. "Back to the future," Energy Policy, Elsevier, vol. 123(C), pages 318-324.
    8. Pandey, Shanta, 2017. "Persistent nature of child marriage among women even when it is illegal: The case of Nepal," Children and Youth Services Review, Elsevier, vol. 73(C), pages 242-247.
    9. OGUNNOWO, Fatai Abiodun & Prof. F. A. OKWO & JULIUS, Deborah Nwanne, 2023. "Availability and Utilization of Security Facilities in Federal Tertiary Institutions of Enugu State, Nigeria," International Journal of Research and Innovation in Social Science, International Journal of Research and Innovation in Social Science (IJRISS), vol. 7(5), pages 931-941, May.
    10. Paul L. G. Vlek & Asia Khamzina & Hossein Azadi & Anik Bhaduri & Luna Bharati & Ademola Braimoh & Christopher Martius & Terry Sunderland & Fatemeh Taheri, 2017. "Trade-Offs in Multi-Purpose Land Use under Land Degradation," Sustainability, MDPI, vol. 9(12), pages 1-19, November.
    11. Victor Kasulo & Rochelle Holm & Mavuto Tembo & Wales Singini & Joshua Mchenga, 2020. "Enhancing sustainable sanitation through capacity building and rural sanitation marketing in Malawi," Environment, Development and Sustainability: A Multidisciplinary Approach to the Theory and Practice of Sustainable Development, Springer, vol. 22(1), pages 201-215, January.
    12. Fernanda Guedes & Alexandre Szklo & Pedro Rochedo & Frédéric Lantz & Leticia Magalar & Eveline Maria Vásquez Arroyo, 2018. "Climate-Energy-Water Nexus in Brazilian Oil Refineries," Working Papers hal-03188594, HAL.
    13. Richard Isralowitz & Mor Yehudai & Daichi Sugawara & Akihiro Masuyama & Shai-li Romem Porat & Adi Dagan & Alexander Reznik, 2022. "Economic Impact on Health and Well-Being: Comparative Study of Israeli and Japanese University “Help” Profession Students," Social Sciences, MDPI, vol. 11(12), pages 1-11, November.
    14. Alex. B. McBratney & Damien Field & Cristine L.S. Morgan & Jingyi Huang, 2019. "On Soil Capability, Capacity, and Condition," Sustainability, MDPI, vol. 11(12), pages 1-11, June.
    15. Tiantian Zhai, 2021. "Environmental Challenges, Opportunities, and Policy Implications to Materialize China’s Green Belt and Road Initiative," Sustainability, MDPI, vol. 13(18), pages 1-14, September.
    16. Shu Yan & Lizi Pan & Yan Lu & Juan Chen & Ting Zhang & Dongzi Xu & Zhaolian Ouyang, 2023. "Towards Sustainable Drug Supply in China: A Bibliometric Analysis of Drug Reform Policies," Sustainability, MDPI, vol. 15(13), pages 1-20, June.
    17. Wirapong Chansanam & Chunqiu Li, 2022. "Scientometrics of Poverty Research for Sustainability Development: Trend Analysis of the 1964–2022 Data through Scopus," Sustainability, MDPI, vol. 14(9), pages 1-19, April.
    18. Liang-Chung Huang & Wu-Fu Chung & Shih-Wei Liu & Jau-Ching Wu & Li-Fu Chen & Yu-Chun Chen, 2019. "Characteristics of Non-Emergent Visits in Emergency Departments: Profiles and Longitudinal Pattern Changes in Taiwan, 2000–2010," IJERPH, MDPI, vol. 16(11), pages 1-16, June.
    19. -, 2021. "The 2020 census round: challenges of the 2030 Agenda for Sustainable Development, the Sustainable Development Goals and the Montevideo Consensus on Population and Development," Población y Desarrollo 46727, Naciones Unidas Comisión Económica para América Latina y el Caribe (CEPAL).
    20. Jónsson, Jón Örvar G. & Davíðsdóttir, Brynhildur & Nikolaidis, Nikolaos P. & Giannakis, Georgios V., 2019. "Tools for Sustainable Soil Management: Soil Ecosystem Services, EROI and Economic Analysis," Ecological Economics, Elsevier, vol. 157(C), pages 109-119.

    More about this item

    Statistics

    Access and download statistics

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:igg:jismd0:v:12:y:2021:i:3:p:62-85. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Journal Editor (email available below). General contact details of provider: https://www.igi-global.com .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.