IDEAS home Printed from https://ideas.repec.org/a/gam/jsusta/v16y2024i10p4267-d1397372.html
   My bibliography  Save this article

The Relationship between Perceptions of High-Performance Work Systems and Corporate Social Responsibility (CSR) Considering the Moderating Effect of a Positive Diversity Climate

Author

Listed:
  • Ahmad Nasser Abuzaid

    (Business Administration Department, School of Business, Mutah University, Alkarak 61710, Jordan)

  • Elham Hmoud Al-Faouri

    (Department of Business Management, Faculty of Business, University of Jordan, Aqaba 77111, Jordan)

  • Manal Mohammad Alateeq

    (Business Administration Department, School of Business, Mutah University, Alkarak 61710, Jordan)

  • Saif-aldeen Marwan Madadha

    (Business Administration Department, School of Business, Mutah University, Alkarak 61710, Jordan)

  • Mohammed Yasin Ghadi

    (Business Administration Department, School of Business, Mutah University, Alkarak 61710, Jordan)

  • Aymn Sulieman Al-Qatawenh

    (Business Administration Department, School of Business, Mutah University, Alkarak 61710, Jordan)

  • Dmaithan Abdelkarim Almajali

    (Faculty of Business, Applied Science Private University, Research Unit, Middle East University, Amman 11937, Jordan
    Department of Management Information Systems, Faculty of Business, The University of Jordan, Amman 11942, Jordan)

  • Haya Abdul Kareem Almajali

    (Department of Computer Science, Faculty of Technology, Jerash University, Jerash 26110, Jordan)

Abstract

Companies have shown interest in advanced human resource management as a means to secure distinctive competitive advantages for organizational survival and growth through sustainable management systems. Hence, in the current context, where sustainability in business is a growing concern, the objective of this study was to investigate the relationship between high-performance work systems and a company’s social performance, taking into account the organizational climate as a situational variable. Specifically, this study aimed to analyze the impact of perceptions of a high-performance work system on the perception of a company’s social responsibility (CSR) among employees of Jordanian companies with an organizational size of 300 or more. This study used 175 valid questionnaires, and SPSS and AMOS 24 were used to test the hypotheses. The results showed that there was a positive relationship between the perception of a high-performance work system and the perception of a company’s CSR. Furthermore, this study found that a positive diversity climate could enhance the positive relationship between the two. These findings suggest that high-performance work systems can contribute to the development of sustainable human resource management systems and that a positive diversity climate is essential in shaping these systems. Based on these results, it is recommended that companies implement HPWSs and encourage workforce diversity to maximize the value of CSR activities and ensure their sustainability.

Suggested Citation

  • Ahmad Nasser Abuzaid & Elham Hmoud Al-Faouri & Manal Mohammad Alateeq & Saif-aldeen Marwan Madadha & Mohammed Yasin Ghadi & Aymn Sulieman Al-Qatawenh & Dmaithan Abdelkarim Almajali & Haya Abdul Kareem, 2024. "The Relationship between Perceptions of High-Performance Work Systems and Corporate Social Responsibility (CSR) Considering the Moderating Effect of a Positive Diversity Climate," Sustainability, MDPI, vol. 16(10), pages 1-20, May.
    • Handle: RePEc:gam:jsusta:v:16:y:2024:i:10:p:4267-:d:1397372
    as

    Download full text from publisher

    File URL: https://www.mdpi.com/2071-1050/16/10/4267/pdf
    Download Restriction: no
    File URL: https://www.mdpi.com/2071-1050/16/10/4267/
    Download Restriction: no
    ---><---

    References listed on IDEAS

    as
    1. Saskia Crucke & Hanne Bockaert, 2023. "Exploring the attractiveness of social enterprises to job seekers: The role of perceived value fit and prestige," Annals of Public and Cooperative Economics, Wiley Blackwell, vol. 94(2), pages 399-422, June.
    2. Mingqiong Zhang & David Fan & Cherrie Zhu, 2014. "High-Performance Work Systems, Corporate Social Performance and Employee Outcomes: Exploring the Missing Links," Journal of Business Ethics, Springer, vol. 120(3), pages 423-435, March.
    3. Said Id Bouichou & Lei Wang & Hafiz Muhammad Basit Feroz, 2022. "How corporate social responsibility perceptions affect employees’ positive behavior in the hospitality industry: moderating role of responsible leadership," International Review on Public and Nonprofit Marketing, Springer;International Association of Public and Non-Profit Marketing, vol. 19(2), pages 413-446, June.
    4. Iram Hasan & Shveta Singh & Smita Kashiramka, 2023. "CSR initiatives and stakeholder engagement amidst COVID-19 pandemic: insights using content analysis and literature review," Social Responsibility Journal, Emerald Group Publishing Limited, vol. 20(3), pages 503-537, July.
    5. Sara Cunha & Teresa Proença & Marisa R. Ferreira, 2022. "Employees Perceptions about Corporate Social Responsibility—Understanding CSR and Job Engagement through Meaningfulness, Bottom-Up Approach and Calling Orientation," Sustainability, MDPI, vol. 14(21), pages 1-24, November.
    6. Adam Arian & John Sands & Stuart Tooley, 2023. "Industry and Stakeholder Impacts on Corporate Social Responsibility (CSR) and Financial Performance: Consumer vs. Industrial Sectors," Sustainability, MDPI, vol. 15(16), pages 1-21, August.
    7. Karthik Padamata & Rama Devi Vangapandu, 2023. "High-performance work systems and employee attitudes: evidence from Indian healthcare industry," International Journal of Productivity and Performance Management, Emerald Group Publishing Limited, vol. 73(5), pages 1609-1640, August.
    8. Su-Yol Lee & Yong Won Seo, 2017. "Corporate Social Responsibility Motive Attribution by Service Employees in the Parcel Logistics Industry as a Moderator between CSR Perception and Organizational Effectiveness," Sustainability, MDPI, vol. 9(3), pages 1-13, February.
    9. Alvaro Guitart Martín & Ricardo J. Palomo Zurdo, 2021. "Digital Inability and Social Sustainability in the Face of the Fourth Industrial Revolution: A Proposal of New Non-Financial Indicators," Sustainability, MDPI, vol. 13(24), pages 1-18, December.
    10. Roshni Das, 2024. "What do we know about High Performance Work Systems? A bibliometric summary of 30 years of research," Management Review Quarterly, Springer, vol. 74(1), pages 415-438, February.
    Full references (including those not matched with items on IDEAS)

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Paraskevi (Evi) Dekoulou & Anna Anastasopoulou & Panagiotis Trivellas, 2023. "Employee Performance Implications of CSR for Organizational Resilience in the Banking Industry: The Mediation Role of Psychological Empowerment," Sustainability, MDPI, vol. 15(15), pages 1-20, August.
    2. Agnieszka Wojtczuk-Turek, 2017. "In Search of Key HR Practices for Improvement of Productivity of Employees in the KIBS Sector," Contemporary Economics, University of Economics and Human Sciences in Warsaw., vol. 11(1), March.
    3. Behrooz Gharleghi & Asghar Afshar Jahanshahi & Khaled Nawaser, 2018. "The Outcomes of Corporate Social Responsibility to Employees: Empirical Evidence from a Developing Country," Sustainability, MDPI, vol. 10(3), pages 1-15, March.
    4. Sadaf Iqbal & Tahir Farid & Jianhong Ma & Amira Khattak & Mohammad Nurunnabi, 2018. "The Impact of Authentic Leadership on Organizational Citizenship Behaviours and the Mediating Role of Corporate Social Responsibility in the Banking Sector of Pakistan," Sustainability, MDPI, vol. 10(7), pages 1-11, June.
    5. Fasilat Aramide Sanusi & Satirenjit Kaur Johl, 2020. "A proposed framework for assessing the influence of internal corporate social responsibility belief on employee intention to job continuity," Corporate Social Responsibility and Environmental Management, John Wiley & Sons, vol. 27(6), pages 2437-2449, November.
    6. Muddassar Sarfraz & Wang Qun & Muhammad Ibrahim Abdullah & Adnan Tariq Alvi, 2018. "Employees’ Perception of Corporate Social Responsibility Impact on Employee Outcomes: Mediating Role of Organizational Justice for Small and Medium Enterprises (SMEs)," Sustainability, MDPI, vol. 10(7), pages 1-19, July.
    7. Muhammad Mubushar & Shahid Rasool & Muhammad Imtiaz Haider & Roberto Cerchione, 2021. "The impact of corporate social responsibility activities on stakeholders' value co‐creation behaviour," Corporate Social Responsibility and Environmental Management, John Wiley & Sons, vol. 28(6), pages 1906-1920, November.
    8. Mou Lin & Azura Abdullah Effendi & Qaisar Iqbal, 2022. "The Mechanism Underlying the Sustainable Performance of Transformational Leadership: Organizational Identification as Moderator," Sustainability, MDPI, vol. 14(23), pages 1-19, November.
    9. Tahir Farid & Sadaf Iqbal & Jianhong Ma & Sandra Castro-González & Amira Khattak & Muhammad Khalil Khan, 2019. "Employees’ Perceptions of CSR, Work Engagement, and Organizational Citizenship Behavior: The Mediating Effects of Organizational Justice," IJERPH, MDPI, vol. 16(10), pages 1-16, May.
    10. Stankevičiūtė Živilė & Wereda Wioletta, 2020. "Universalism values and organisational citizenship behaviour referring to employee perception of corporate social responsibility," Management & Marketing, Sciendo, vol. 15(2), pages 302-325, June.
    11. Chaohai Shen & Bingquan Fang & Xiaolan Zhou, 2022. "The Relationship between Corporate Sustainable Development Performance, Investor Sentiment, and Managerial Overconfidence," Sustainability, MDPI, vol. 14(17), pages 1-19, August.
    12. Elías Domingo‐Posada & Pilar L. González‐Torre & Marta M. Vidal‐Suárez, 2024. "Sustainable development goals and corporate strategy: A map of the field," Corporate Social Responsibility and Environmental Management, John Wiley & Sons, vol. 31(4), pages 2733-2748, July.
    13. Hafiz Yasir Ali & Muhammad Asrar‐ul‐Haq & Shaheera Amin & Sadaf Noor & Muhammad Haris‐ul‐Mahasbi & Muhammad Kashif Aslam, 2020. "Corporate social responsibility and employee performance: The mediating role of employee engagement in the manufacturing sector of Pakistan," Corporate Social Responsibility and Environmental Management, John Wiley & Sons, vol. 27(6), pages 2908-2919, November.
    14. Chen-Yueh Chen & Ya-Lun Chou & Chun-Shih Lee, 2021. "Social Innovation, Employee Value Cocreation, and Organizational Citizenship Behavior in a Sport-Related Social Enterprise: Mediating Effect of Corporate Social Responsibility," Sustainability, MDPI, vol. 13(22), pages 1-10, November.
    15. Zheng, Di & Lei, Lei & Wang, Licheng & Li, Xuefeng, 2024. "Inhibiting or promoting: The impact of corporate social responsibility on corporate financialization," International Review of Economics & Finance, Elsevier, vol. 89(PA), pages 1404-1421.
    16. Wiame Skhairi & Badr Abouzaid, 2024. "Fostering Sustainability in the Supply Chain: A Systematic Review Using the PRISMA Method to Examine Progress in Green Logistics," Post-Print hal-04677146, HAL.
    17. Tiina Onkila & Bhavesh Sarna, 2022. "A systematic literature review on employee relations with CSR: State of art and future research agenda," Corporate Social Responsibility and Environmental Management, John Wiley & Sons, vol. 29(2), pages 435-447, March.
    18. Yi Luo & Hua Jiang & Linzhi Zeng, 2023. "Linking Informative and Factual CSR Communication to Reputation: Understanding CSR Motives and Organizational Identification," Sustainability, MDPI, vol. 15(6), pages 1-22, March.
    19. Xueqing Fan & Yan Liu & Xi Zou, 2018. "Where there is light, there is dark: a dual process model of high-performance work systems in the eyes of employees," Frontiers of Business Research in China, Springer, vol. 12(1), pages 1-18, December.
    20. Louise Tourigny & Jian Han & Vishwanath V. Baba & Polly Pan, 2019. "Ethical Leadership and Corporate Social Responsibility in China: A Multilevel Study of Their Effects on Trust and Organizational Citizenship Behavior," Journal of Business Ethics, Springer, vol. 158(2), pages 427-440, August.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:gam:jsusta:v:16:y:2024:i:10:p:4267-:d:1397372. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: MDPI Indexing Manager (email available below). General contact details of provider: https://www.mdpi.com .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.