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Governmental Strategies and Policies in the Projection of Smart Tourist Destination: An Approach to the Conceptual and Theoretical Qualitative Analysis

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  • María del Carmen Verduzco Villaseñor

    (Centro Universitario de la Costa, Universidad de Guadalajara, Puerto Vallarta 48338, Mexico)

  • José Luis Cornejo Ortega

    (Centro Universitario de la Costa, Universidad de Guadalajara, Puerto Vallarta 48338, Mexico)

  • Rodrigo Espinoza Sánchez

    (Centro Universitario de la Costa, Universidad de Guadalajara, Puerto Vallarta 48338, Mexico)

Abstract

This study aimed to carry out an approach for a conceptual and theoretical analysis of governmental strategies and policies to project whether a tourist destination is smart or intelligent. Governments, those responsible for planning the development of a country, have been looking for new mechanisms for the development of the tourism sector after the uncertainty caused by the global health crisis. From the theoretical perspective, the Smart Tourist Destination (STD) concept could be a mechanism or strategy that strengthens the development of tourism in its different typologies in each tourist region. The COVID-19 pandemic generated discouraging scenarios in destinations where tourism is the main activity; however, at the same time, it highlighted important aspects to consider in order to prevent this type of situation. Local governance, which acts as a catalytic instrument in promoting tourism, is a central factor in diversifying tourism from a sustainable perspective, in which local actors can be involved to satisfy the demand of tourists or visitors to the destination. The methodology used was qualitatively based on the technique of content analysis of thematic literature review using databases, scientific journals, books, book chapters, websites, Web of Science (WoS), Scopus databases, among others. The main results of the research show that there are different strategies and government policies that have served as the basis for the promotion of smart tourist destinations in other tourist regions of the world, and where interconnected collaboration in networks using technology is the basis of this intelligence in action to offer the tourism products of destinations.

Suggested Citation

  • María del Carmen Verduzco Villaseñor & José Luis Cornejo Ortega & Rodrigo Espinoza Sánchez, 2023. "Governmental Strategies and Policies in the Projection of Smart Tourist Destination: An Approach to the Conceptual and Theoretical Qualitative Analysis," Sustainability, MDPI, vol. 15(9), pages 1-17, April.
    • Handle: RePEc:gam:jsusta:v:15:y:2023:i:9:p:7166-:d:1132412
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    References listed on IDEAS

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    1. Youssef El Archi & Brahim Benbba & Zhulduz Nizamatdinova & Yerlan Issakov & Gálicz Ivett Vargáné & Lóránt Dénes Dávid, 2023. "Systematic Literature Review Analysing Smart Tourism Destinations in Context of Sustainable Development: Current Applications and Future Directions," Sustainability, MDPI, vol. 15(6), pages 1-14, March.
    2. Mercedes Raquel García Revilla & Javier Perogil Burgos & Carmen Sarah Einsle & Olga Martinez Moure, 2022. "Proposal of New Strategies for Smart Tourism Destinations in the Challenging New Reality: A Commitment to the Technology–Sustainability Binomial," Sustainability, MDPI, vol. 14(10), pages 1-15, May.
    3. Femenia-Serra , Francisco & Neuhofer, Barbara, 2018. "Smart tourism experiences: conceptualisation, key dimensions and research agenda," INVESTIGACIONES REGIONALES - Journal of REGIONAL RESEARCH, Asociación Española de Ciencia Regional, issue 42, pages 129-150.
    4. M. Sajid Khan & Mina Woo & Kichan Nam & Prakash K. Chathoth, 2017. "Smart City and Smart Tourism: A Case of Dubai," Sustainability, MDPI, vol. 9(12), pages 1-24, December.
    5. Blanca Miedes-Ugarte & David Flores-Ruiz & Prosper Wanner, 2020. "Managing Tourist Destinations According to the Principles of the Social Economy: The Case of the Les Oiseaux de Passage Cooperative Platform," Sustainability, MDPI, vol. 12(12), pages 1-17, June.
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