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Characterization of CSR, ESG, and Corporate Citizenship through a Text Mining-Based Review of Literature

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  • Jong Gyu Park

    (Chazanoff School of Business, College of Staten Island, The City University of New York, 2800 Victory Blvd, Staten Island, NY 10314, USA)

  • Kijung Park

    (Department of Industrial and Management Engineering, Incheon National University, 119 Academy-ro, Incheon 22012, Republic of Korea)

  • Heena Noh

    (Department of Industrial and Management Engineering, Incheon National University, 119 Academy-ro, Incheon 22012, Republic of Korea)

  • Yong Geun Kim

    (Corporate Citizenship Research Institute, POSTECH, 514 Bongeunsa-ro, Seoul 06163, Republic of Korea)

Abstract

As the social and environmental roles of companies have been emphasized by various stakeholders, the concepts of CSR (corporate social responsibility), ESG (environmental, social, governance), and corporate citizenship have received a great deal of attention in academia and industry. To understand and distinguish corporate responsibility approaches in the literature, this study employs text mining techniques to comprehensively analyze the summary information of 1235 articles (i.e., title, abstract, and keywords) on CSR, ESG, and corporate citizenship. First, frequently occurring terms in text datasets related to CSR, ESG, and corporate citizenship are analyzed to extract conceptual commonalities and differences. Then, correlated topic modeling is applied to the collected text datasets to identify underlying topics widely discussed in CSR, ESG, and corporate citizenship related studies. The results of this study show that corporate citizenship is not only a high-level concept that encompasses ESG and CSR, but also a broad concept with missions that are associated with various societal areas. The findings from this study also reveal that employees, as the principal agents of corporate citizenship practice, are more critical than other stakeholders of corporate citizenship practice.

Suggested Citation

  • Jong Gyu Park & Kijung Park & Heena Noh & Yong Geun Kim, 2023. "Characterization of CSR, ESG, and Corporate Citizenship through a Text Mining-Based Review of Literature," Sustainability, MDPI, vol. 15(5), pages 1-12, February.
  • Handle: RePEc:gam:jsusta:v:15:y:2023:i:5:p:3892-:d:1075412
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    References listed on IDEAS

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    1. Yang Deng & Tze San Ong & Rosmila Senik, 2024. "Trick or treat? A bibliometric literature review of corporate social responsibility and earnings management," Corporate Social Responsibility and Environmental Management, John Wiley & Sons, vol. 31(5), pages 4361-4383, September.
    2. Cuesta-González, Ana & Cabeza-García, Laura & Fernández-Gago, Roberto, 2024. "CSR in Times of Crisis According to ESG Indicators in Europe: Analysis of the Impact of COVID-19," Cuadernos de Gestión, Universidad del País Vasco - Instituto de Economía Aplicada a la Empresa (IEAE).
    3. Drago, Carlo & Fortuna, Fabio, 2023. "Investigating the Corporate Governance and Sustainability Relationship: A Bibliometric Analysis Using Keyword-Ensemble Community Detection," FEEM Working Papers 336985, Fondazione Eni Enrico Mattei (FEEM).

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