Exploring the Discrepancy between Projected and Perceived Destination Images: A Cross-Cultural and Sustainable Analysis Using LDA Modeling
Author
Abstract
Suggested Citation
Download full text from publisher
References listed on IDEAS
- Patrick Legoherel & Bruno Daucé & Cathy Hsu & Ashok Ranchhold, 2009. "Culture, Time Orientation, and Exploratory Buying Behavior," Post-Print hal-01661183, HAL.
- Jian-Wu Bi & Yang Liu & Zhi-Ping Fan & Erik Cambria, 2019. "Modelling customer satisfaction from online reviews using ensemble neural network and effect-based Kano model," International Journal of Production Research, Taylor & Francis Journals, vol. 57(22), pages 7068-7088, November.
Most related items
These are the items that most often cite the same works as this one and are cited by the same works as this one.- Wang, Binni & Wang, Pong & Tu, Yiliu, 2021. "Customer satisfaction service match and service quality-based blockchain cloud manufacturing," International Journal of Production Economics, Elsevier, vol. 240(C).
- Nasiri, Mohammad Sadegh & Shokouhyar, Sajjad, 2021. "Actual consumers' response to purchase refurbished smartphones: Exploring perceived value from product reviews in online retailing," Journal of Retailing and Consumer Services, Elsevier, vol. 62(C).
- Maria Rostasova & Anna Padourova & Tatiana Corejova, 2020. "KANO model as a tool of effective customer satisfaction diagnostics of postal services," Entrepreneurship and Sustainability Issues, VsI Entrepreneurship and Sustainability Center, vol. 8(2), pages 811-828, December.
- Zhang, Dianfeng & Shen, Zifan & Li, Yanlai, 2023. "Requirement analysis and service optimization of multiple category fresh products in online retailing using importance-Kano analysis," Journal of Retailing and Consumer Services, Elsevier, vol. 72(C).
- Heliani Berlato & Karen Florencio Corrêa, 2017. "A Reformulation of the Dual Career Conceptual Model for Analysis in an Organizational Scope: Revealing new Aspects," Brazilian Business Review, Fucape Business School, vol. 14(2), pages 225-246, March.
- Ming-Tsang Lu & Hsi-Peng Lu & Chiao-Shan Chen, 2022. "Exploring the Key Priority Development Projects of Smart Transportation for Sustainability: Using Kano Model," Sustainability, MDPI, vol. 14(15), pages 1-19, July.
- Lionel Nicod & Élodie Mallor & Sylvie Llosa, 2023. "L’influence de l’aide à participer en magasin sur la satisfaction client : une approche par le modèle tétraclasse," Post-Print hal-04311121, HAL.
- Wen-Kuo Chen & Dalianus Riantama & Long-Sheng Chen, 2020. "Using a Text Mining Approach to Hear Voices of Customers from Social Media toward the Fast-Food Restaurant Industry," Sustainability, MDPI, vol. 13(1), pages 1-17, December.
- Junegak Joung & Ki-Hun Kim & Kwangsoo Kim, 2021. "Data-Driven Approach to Dual Service Failure Monitoring From Negative Online Reviews: Managerial Perspective," SAGE Open, , vol. 11(1), pages 21582440209, January.
- Yuan Yuan & Tianhui You & Tian’ai Xu & Xun Yu, 2022. "Customer-Oriented Strategic Planning for Hotel Competitiveness Improvement Based on Online Reviews," Sustainability, MDPI, vol. 14(22), pages 1-30, November.
- Dequn Shi & Takkee Hui, 2022. "Toward Sustainable Couchsurfing: A Comparative Study on Hosting Motives and Behaviors between the USA and China," Sustainability, MDPI, vol. 14(20), pages 1-14, October.
- Yanlai Li & Zifan Shen & Cuiming Zhao & Kwai-Sang Chin & Xuwei Lang, 2024. "Understanding Customer Opinion Change on Fresh Food E-Commerce Products and Services—Comparative Analysis before and during COVID-19 Pandemic," Sustainability, MDPI, vol. 16(7), pages 1-22, March.
- Zibarzani, Masoumeh & Abumalloh, Rabab Ali & Nilashi, Mehrbakhsh & Samad, Sarminah & Alghamdi, O.A. & Nayer, Fatima Khan & Ismail, Muhammed Yousoof & Mohd, Saidatulakmal & Mohammed Akib, Noor Adelyna, 2022. "Customer satisfaction with Restaurants Service Quality during COVID-19 outbreak: A two-stage methodology," Technology in Society, Elsevier, vol. 70(C).
- Messner, Wolfgang, 2023. "The contingency impact of culture on health security capacities for pandemic preparedness: A moderated Bayesian inference analysis," Journal of International Management, Elsevier, vol. 29(5).
- Wu, Jie & Zhao, Narisa & Yang, Tong, 2024. "Wisdom of crowds: SWOT analysis based on hybrid text mining methods using online reviews," Journal of Business Research, Elsevier, vol. 171(C).
- Badgaiyan, Anant Jyoti & Verma, Anshul, 2014. "Intrinsic factors affecting impulsive buying behaviour—Evidence from India," Journal of Retailing and Consumer Services, Elsevier, vol. 21(4), pages 537-549.
- Zhang, Chenxi & Xu, Zeshui, 2024. "Gaining insights for service improvement through unstructured text from online reviews," Journal of Retailing and Consumer Services, Elsevier, vol. 80(C).
- Jia-Li Chang & Hui Li & Jian Wu, 2023. "How Tourist Group Books Hotels Meeting the Majority Affective Expectations: A Group Selection Frame with Kansei Text Mining and Consensus Coordinating," Group Decision and Negotiation, Springer, vol. 32(2), pages 327-358, April.
- Janka Kopaničová & Dana Vokounová, 2023. "Cultural Differences in Coping with Changes in the External Environment: A Case of Behavioural Segmentation of Senior Consumers Based on Their Reaction to the COVID-19 Pandemic," Central European Business Review, Prague University of Economics and Business, vol. 2023(3), pages 21-46.
- Roy, Rajat & Naidoo, Vik, 2021. "The role of implicit lay belief, SEC attributes and temporal orientation in consumer decision making," Journal of Business Research, Elsevier, vol. 122(C), pages 411-422.
More about this item
Keywords
projected image; perceived image; natural language processing; Latent Dirichlet Allocation (LDA); destination sustainability; cross-cultural analysis;All these keywords.
Statistics
Access and download statisticsCorrections
All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:gam:jsusta:v:15:y:2023:i:12:p:9296-:d:1166839. See general information about how to correct material in RePEc.
If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.
If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .
If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.
For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: MDPI Indexing Manager (email available below). General contact details of provider: https://www.mdpi.com .
Please note that corrections may take a couple of weeks to filter through the various RePEc services.