IDEAS home Printed from https://ideas.repec.org/a/gam/jsusta/v14y2022i9p5107-d800606.html
   My bibliography  Save this article

Organizational Support of Working from Home: Aftermath of COVID-19 from the Perspective of Workers and Leaders

Author

Listed:
  • Andrej Kohont

    (Faculty of Social Sciences, University of Ljubljana, 1000 Ljubljana, Slovenia)

  • Miroljub Ignjatović

    (Faculty of Social Sciences, University of Ljubljana, 1000 Ljubljana, Slovenia)

Abstract

(1) The objective of this study is to analyze working from home (WFH) arrangements implemented during the COVID-19 pandemic. We are focusing on: 1. The main challenges and differences in WFH arrangements, compared to regular work before the pandemic. 2. The scope of WFH workload and its potential negative effects on workers’ well-being and reconciliation of work and family. 3. Organizational support to workers WFH, including communication with co-workers, IT specialists, and leaders, and required competence to perform WFH. 4. Organization support of work process, including data access, provision of IT, and work supervision. (2) The research is based on structured interviews with 102 employees and leaders of WFH in the second wave of COVID-19 in Slovenia. (3) Results strongly confirm previous research and emphasize that the pandemic has suddenly completely changed the WFH by placing a much greater accent on work–family reconciliation, communication among co-workers and leaders, work organization, workload, and organizational support. (4) Identified WFH practices developed during the pandemic will help individuals and businesses to optimize WFH and hybrid work, which is on the rise.

Suggested Citation

  • Andrej Kohont & Miroljub Ignjatović, 2022. "Organizational Support of Working from Home: Aftermath of COVID-19 from the Perspective of Workers and Leaders," Sustainability, MDPI, vol. 14(9), pages 1-16, April.
    • Handle: RePEc:gam:jsusta:v:14:y:2022:i:9:p:5107-:d:800606
    as

    Download full text from publisher

    File URL: https://www.mdpi.com/2071-1050/14/9/5107/pdf
    Download Restriction: no
    File URL: https://www.mdpi.com/2071-1050/14/9/5107/
    Download Restriction: no
    ---><---

    References listed on IDEAS

    as
    1. Erik Brynjolfsson & John J. Horton & Adam Ozimek & Daniel Rock & Garima Sharma & Hong-Yi TuYe, 2020. "COVID-19 and Remote Work: An Early Look at US Data," NBER Working Papers 27344, National Bureau of Economic Research, Inc.
    Full references (including those not matched with items on IDEAS)

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. Manwel Debono & Christine Garzia, 2023. "Trade Union Members’ Experiences and Attitudes towards Working from Home during the Pandemic," Sustainability, MDPI, vol. 15(3), pages 1-22, January.
    2. Paweł Ziemba & Mateusz Piwowarski & Kesra Nermend, 2023. "Remote Work in Post-Pandemic Reality—Multi-Criteria Evaluation of Teleconferencing Software," Sustainability, MDPI, vol. 15(13), pages 1-20, June.
    3. Rassima Bayazitova & Assel Kaishatayeva & Anton Vasilyev, 2023. "Working from Home, Telework, Equality and the Right to Privacy: A Study in Kazakhstan," Social Sciences, MDPI, vol. 12(1), pages 1-18, January.

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Raymond Hernandez & Elizabeth A. Pyatak & Cheryl L. P. Vigen & Haomiao Jin & Stefan Schneider & Donna Spruijt-Metz & Shawn C. Roll, 2021. "Understanding Worker Well-Being Relative to High-Workload and Recovery Activities across a Whole Day: Pilot Testing an Ecological Momentary Assessment Technique," IJERPH, MDPI, vol. 18(19), pages 1-17, October.
    2. Carlos Díaz & Sebastian Fossati & Nicolás Trajtenberg, 2022. "Stay at home if you can: COVID‐19 stay‐at‐home guidelines and local crime," Journal of Empirical Legal Studies, John Wiley & Sons, vol. 19(4), pages 1067-1113, December.
    3. Louis-Philippe Beland & Abel Brodeur & Taylor Wright, 2020. "COVID-19, Stay-at-Home Orders and Employment: Evidence from CPS Data," Carleton Economic Papers 20-04, Carleton University, Department of Economics, revised 19 May 2020.
    4. Radu Vranceanu & Angela Sutan, 2023. "Should the firm or the employee pay for upskilling? A contract theory approach," Managerial and Decision Economics, John Wiley & Sons, Ltd., vol. 44(1), pages 197-207, January.
    5. Sangeeta Gupta & Poonam Devdutt & Urmila Jagadeeswari Itam, 2022. "Centrality of psychological well-being of IT employees during COVID-19 and beyond," DECISION: Official Journal of the Indian Institute of Management Calcutta, Springer;Indian Institute of Management Calcutta, vol. 49(4), pages 365-380, December.
    6. Filippos Petroulakis, 2023. "Task Content and Job Losses in the Great Lockdown," ILR Review, Cornell University, ILR School, vol. 76(3), pages 586-613, May.
    7. Elstner, Steffen & Grimme, Christian & Kecht, Valentin & Lehmann, Robert, 2022. "The diffusion of technological progress in ICT," European Economic Review, Elsevier, vol. 149(C).
    8. Bergeaud, Antonin & Eyméoud, Jean-Benoît & Garcia, Thomas & Henricot, Dorian, 2023. "Working from home and corporate real estate," Regional Science and Urban Economics, Elsevier, vol. 99(C).
    9. Ko, Eun-Jung & Kim, A-Hyun & Kim, Sang-Soo, 2021. "Toward the understanding of the appropriation of ICT-based Smart-work and its impact on performance in organizations," Technological Forecasting and Social Change, Elsevier, vol. 171(C).
    10. Malik, Khyati & Kim, Sowon & Cultice, Brian J., 2023. "The impact of remote work on green space values in regional housing markets," Journal of Housing Economics, Elsevier, vol. 62(C).
    11. Hamish Low & Michaela Benzeval & Jon Burton & Thomas F. Crossley & Paul Fisher & Annette Jäckle & Brendan Read, 2020. "The Idiosyncratic Impact of an Aggregate Shock The Distributional Consequences of COVID-19," Economics Series Working Papers 911, University of Oxford, Department of Economics.
    12. Hoffmann, Christin & Thommes, Kirsten, 2024. "Can leaders motivate employees’ energy-efficient behavior with thoughtful communication?," Journal of Environmental Economics and Management, Elsevier, vol. 125(C).
    13. Giorgio Gnecco & Sara Landi & Massimo Riccaboni, 2024. "The emergence of social soft skill needs in the post COVID-19 era," Quality & Quantity: International Journal of Methodology, Springer, vol. 58(1), pages 647-680, February.
    14. Ina Kern & Philip Emmerich & Anna Lübbe, 2023. "How to Enable Trust While Transforming Teamwork from a Face-to-Face to a Virtual Environment in the Context of COVID-19," Central European Business Review, Prague University of Economics and Business, vol. 2023(5), pages 117-149.
    15. Ruud Gerards & Sanne Wetten & Cecile Sambeek, 2021. "New ways of working and intrapreneurial behaviour: the mediating role of transformational leadership and social interaction," Review of Managerial Science, Springer, vol. 15(7), pages 2075-2110, October.
    16. Barrero, Jose Maria & Bloom, Nick & Davis, Steven J., 2020. "Why Working From Home Will Stick," SocArXiv wfdbe, Center for Open Science.
    17. Masayuki Morikawa, 2023. "Productivity dynamics of remote work during the COVID‐19 pandemic," Industrial Relations: A Journal of Economy and Society, Wiley Blackwell, vol. 62(3), pages 317-331, July.
    18. Nicholas Bloom & Philip Bunn & Paul Mizen & Pawel Smietanka & Gregory Thwaites, 2020. "The Impact of Covid-19 on Productivity," NBER Working Papers 28233, National Bureau of Economic Research, Inc.
    19. Marz, Waldemar & Şen, Suphi, 2022. "Does telecommuting reduce commuting emissions?," Journal of Environmental Economics and Management, Elsevier, vol. 116(C).
    20. Christina Kakderi & Nicos Komninos & Anastasia Panori & Eleni Oikonomaki, 2021. "Next City: Learning from Cities during COVID-19 to Tackle Climate Change," Sustainability, MDPI, vol. 13(6), pages 1-21, March.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:gam:jsusta:v:14:y:2022:i:9:p:5107-:d:800606. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: MDPI Indexing Manager (email available below). General contact details of provider: https://www.mdpi.com .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.