IDEAS home Printed from https://ideas.repec.org/a/gam/jsusta/v14y2022i24p16743-d1002753.html
   My bibliography  Save this article

Assessing the Feasibility of MaaS: A Contribution from Three Italian Case Studies

Author

Listed:
  • Claudia Caballini

    (DIATI, Dipartimento di Ingegneria dell’Ambiente, del Territorio e delle Infrastrutture, Politecnico di Torino, Corso Duca degli Abruzzi 24, 10129 Turin, Italy)

  • Maria Vittoria Corazza

    (DICEA, Dipartimento di Ingegneria Civile, Edile e Ambientale, Sapienza University of Rome, Via Eudossiana 18 5, 00185 Rome, Italy)

  • Valentina Costa

    (CIELI, Centro italiano di eccellenza sulla logistica, i trasporti e le infrastrutture, University of Genoa, Via Vivaldi 5, 16126 Genoa, Italy)

  • Ilaria Delponte

    (DICCA, Dipartimento di Ingegneria Civile, Chimica e Ambientale, University of Genoa, Via Montallegro 1, 16145 Genoa, Italy)

  • Erika Olivari

    (DIATI, Dipartimento di Ingegneria dell’Ambiente, del Territorio e delle Infrastrutture, Politecnico di Torino, Corso Duca degli Abruzzi 24, 10129 Turin, Italy)

Abstract

Making all types of public and private transport services available to users through a single and integrated digital platform is the new urban mobility paradigm called Mobility as a Service (MaaS). This scheme allows both a more sustainable urban transportation system and a more efficient transport service for users. For MaaS to be successful, its implementation should adapt to the specific features of the location covered by the service. The city maturity level has to be considered in terms of multimodality, infrastructures, regulations, user goals, and user willingness to use and pay for MaaS services. This paper discusses and analyses the results of a survey on MaaS conducted in three Italian metropolitan areas: Turin, Rome, and Genoa, which have very different and specific characteristics. The comparative analysis enables the definition of drivers, obstacles, and requisites for MaaS implementation to be successful. When it comes to cities with conservative mobility policies or cities that are new to MaaS experiences, resistance to adoption of the service might occur. The results of the research discussed in this paper can be a useful resource to enable decision makers to develop more effective and efficient transportation policies.

Suggested Citation

  • Claudia Caballini & Maria Vittoria Corazza & Valentina Costa & Ilaria Delponte & Erika Olivari, 2022. "Assessing the Feasibility of MaaS: A Contribution from Three Italian Case Studies," Sustainability, MDPI, vol. 14(24), pages 1-15, December.
    • Handle: RePEc:gam:jsusta:v:14:y:2022:i:24:p:16743-:d:1002753
    as

    Download full text from publisher

    File URL: https://www.mdpi.com/2071-1050/14/24/16743/pdf
    Download Restriction: no
    File URL: https://www.mdpi.com/2071-1050/14/24/16743/
    Download Restriction: no
    ---><---

    References listed on IDEAS

    as
    1. Geoff Tomaino & Jasper Teow & Ziv Carmon & Leonard Lee & Moshe Ben-Akiva & Charlene Chen & Wai Yan Leong & Shanjun Li & Nan Yang & Jinhua Zhao, 2020. "Mobility as a service (MaaS): the importance of transportation psychology," Marketing Letters, Springer, vol. 31(4), pages 419-428, December.
    2. Dadashzadeh, Nima & Woods, Lee & Ouelhadj, Djamila & Thomopoulos, Nikolas & Kamargianni, Maria & Antoniou, Constantinos, 2022. "Mobility as a Service Inclusion Index (MaaSINI): Evaluation of inclusivity in MaaS systems and policy recommendations," Transport Policy, Elsevier, vol. 127(C), pages 191-202.
    3. Cottrill, Caitlin D., 2020. "MaaS surveillance: Privacy considerations in mobility as a service," Transportation Research Part A: Policy and Practice, Elsevier, vol. 131(C), pages 50-57.
    4. Maria Vittoria Corazza & Giordano Carassiti, 2021. "Investigating Maturity Requirements to Operate Mobility as a Service: The Rome Case," Sustainability, MDPI, vol. 13(15), pages 1-31, July.
    5. Caiati, Valeria & Rasouli, Soora & Timmermans, Harry, 2020. "Bundling, pricing schemes and extra features preferences for mobility as a service: Sequential portfolio choice experiment," Transportation Research Part A: Policy and Practice, Elsevier, vol. 131(C), pages 123-148.
    6. Ho, Chinh Q. & Hensher, David A. & Mulley, Corinne & Wong, Yale Z., 2018. "Potential uptake and willingness-to-pay for Mobility as a Service (MaaS): A stated choice study," Transportation Research Part A: Policy and Practice, Elsevier, vol. 117(C), pages 302-318.
    7. Schikofsky, Jan & Dannewald, Till & Kowald, Matthias, 2020. "Exploring motivational mechanisms behind the intention to adopt mobility as a service (MaaS): Insights from Germany," Transportation Research Part A: Policy and Practice, Elsevier, vol. 131(C), pages 296-312.
    8. Hensher, David A. & Ho, Chinh Q. & Reck, Daniel J., 2021. "Mobility as a service and private car use: Evidence from the Sydney MaaS trial," Transportation Research Part A: Policy and Practice, Elsevier, vol. 145(C), pages 17-33.
    9. Alonso-González, María J. & Hoogendoorn-Lanser, Sascha & van Oort, Niels & Cats, Oded & Hoogendoorn, Serge, 2020. "Drivers and barriers in adopting Mobility as a Service (MaaS) – A latent class cluster analysis of attitudes," Transportation Research Part A: Policy and Practice, Elsevier, vol. 132(C), pages 378-401.
    10. Corazza, Maria Vittoria & Musso, Antonio, 2021. "Urban transport policies in the time of pandemic, and after: An ARDUOUS research agenda," Transport Policy, Elsevier, vol. 103(C), pages 31-44.
    11. Becker, Henrik & Balac, Milos & Ciari, Francesco & Axhausen, Kay W., 2020. "Assessing the welfare impacts of Shared Mobility and Mobility as a Service (MaaS)," Transportation Research Part A: Policy and Practice, Elsevier, vol. 131(C), pages 228-243.
    Full references (including those not matched with items on IDEAS)

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. Iria Lopez-Carreiro & Andres Monzon & Elena Lopez, 2023. "MaaS Implications in the Smart City: A Multi-Stakeholder Approach," Sustainability, MDPI, vol. 15(14), pages 1-27, July.
    2. Alper Ozpinar, 2023. "A Hyper-Integrated Mobility as a Service (MaaS) to Gamification and Carbon Market Enterprise Architecture Framework for Sustainable Environment," Energies, MDPI, vol. 16(5), pages 1-22, March.
    3. Claudia Caballini & Erika Olivari & Carlotta Gasparini & Bruno Dalla Chiara, 2023. "The Spread of MaaS Initiatives in Europe: The Leading Role of Public Governance Emerging from an Italian Regional Application," Sustainability, MDPI, vol. 15(18), pages 1-27, September.

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Duan, Sophia Xiaoxia & Tay, Richard & Molla, Alemayehu & Deng, Hepu, 2022. "Predicting Mobility as a Service (MaaS) use for different trip categories: An artificial neural network analysis," Transportation Research Part A: Policy and Practice, Elsevier, vol. 166(C), pages 135-149.
    2. Iria Lopez-Carreiro & Andres Monzon & Elena Lopez, 2023. "MaaS Implications in the Smart City: A Multi-Stakeholder Approach," Sustainability, MDPI, vol. 15(14), pages 1-27, July.
    3. Reck, Daniel J. & Hensher, David A. & Ho, Chinh Q., 2020. "MaaS bundle design," Transportation Research Part A: Policy and Practice, Elsevier, vol. 141(C), pages 485-501.
    4. Alyavina, Elena & Nikitas, Alexandros & Njoya, Eric Tchouamou, 2024. "Mobility-as-a-Service and unsustainable travel behaviour: Exploring the car ownership and public transport trip replacement side-effects of the MaaS paradigm," Transport Policy, Elsevier, vol. 150(C), pages 53-70.
    5. Benjamin Maas, 2022. "Literature Review of Mobility as a Service," Sustainability, MDPI, vol. 14(14), pages 1-28, July.
    6. Lopez-Carreiro, Iria & Monzon, Andres & Lopez-Lambas, Maria E., 2021. "Comparison of the willingness to adopt MaaS in Madrid (Spain) and Randstad (The Netherlands) metropolitan areas," Transportation Research Part A: Policy and Practice, Elsevier, vol. 152(C), pages 275-294.
    7. Nikitas, Alexandros & Cotet, Corneliu & Vitel, Alexandra-Elena & Nikitas, Nikolaos & Prato, Carlo, 2024. "Transport stakeholders’ perceptions of Mobility-as-a-Service: A Q-study of cultural shift proponents, policy advocates and technology supporters," Transportation Research Part A: Policy and Practice, Elsevier, vol. 181(C).
    8. Lopez-Carreiro, Iria & Monzon, Andres & Lopez, Elena & Lopez-Lambas, Maria Eugenia, 2020. "Urban mobility in the digital era: An exploration of travellers' expectations of MaaS mobile-technologies," Technology in Society, Elsevier, vol. 63(C).
    9. Zipeng Zhang & Ning Zhang, 2021. "A Novel Development Scheme of Mobility as a Service: Can It Provide a Sustainable Environment for China?," Sustainability, MDPI, vol. 13(8), pages 1-19, April.
    10. Maria Vittoria Corazza & Giordano Carassiti, 2021. "Investigating Maturity Requirements to Operate Mobility as a Service: The Rome Case," Sustainability, MDPI, vol. 13(15), pages 1-31, July.
    11. Kayikci, Yasanur & Kabadurmus, Ozgur, 2022. "Barriers to the adoption of the mobility-as-a-service concept: The case of Istanbul, a large emerging metropolis," Transport Policy, Elsevier, vol. 129(C), pages 219-236.
    12. Paula Brezovec & Nina Hampl, 2021. "Electric Vehicles Ready for Breakthrough in MaaS? Consumer Adoption of E-Car Sharing and E-Scooter Sharing as a Part of Mobility-as-a-Service (MaaS)," Energies, MDPI, vol. 14(4), pages 1-25, February.
    13. Claudia Caballini & Erika Olivari & Carlotta Gasparini & Bruno Dalla Chiara, 2023. "The Spread of MaaS Initiatives in Europe: The Leading Role of Public Governance Emerging from an Italian Regional Application," Sustainability, MDPI, vol. 15(18), pages 1-27, September.
    14. Hasselwander, Marc & Bigotte, Joao F. & Antunes, Antonio P. & Sigua, Ricardo G., 2022. "Towards sustainable transport in developing countries: Preliminary findings on the demand for mobility-as-a-service (MaaS) in Metro Manila," Transportation Research Part A: Policy and Practice, Elsevier, vol. 155(C), pages 501-518.
    15. Zhiyuan Yu & Doudou Jin & Xiaoxiao Song & Chao Zhai & Desheng Wang, 2020. "Internet of Vehicle Empowered Mobile Media Scenarios: In-Vehicle Infotainment Solutions for the Mobility as a Service (MaaS)," Sustainability, MDPI, vol. 12(18), pages 1-21, September.
    16. Jaroslav Mašek & Vladimíra Štefancová & Jaroslav Mazanec & Petra Juránková, 2023. "The Classification of Application Users Supporting and Facilitating Travel Mobility Using Two-Step Cluster Analysis," Mathematics, MDPI, vol. 11(9), pages 1-16, May.
    17. Ho, Chinh Q. & Tirachini, Alejandro, 2024. "Mobility-as-a-Service and the role of multimodality in the sustainability of urban mobility in developing and developed countries," Transport Policy, Elsevier, vol. 145(C), pages 161-176.
    18. Ho, Chinh Q., 2022. "Can MaaS change users’ travel behaviour to deliver commercial and societal outcomes?," Transportation Research Part A: Policy and Practice, Elsevier, vol. 165(C), pages 76-97.
    19. Kriswardhana, Willy & Esztergár-Kiss, Domokos, 2023. "Exploring the aspects of MaaS adoption based on college students’ preferences," Transport Policy, Elsevier, vol. 136(C), pages 113-125.
    20. Ye, Jianhong & Zheng, Jiaqi, 2024. "How stakeholders influence MaaS implementation? An analysis based on evolutionary game theory," Transport Policy, Elsevier, vol. 149(C), pages 198-210.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:gam:jsusta:v:14:y:2022:i:24:p:16743-:d:1002753. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: MDPI Indexing Manager (email available below). General contact details of provider: https://www.mdpi.com .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.