IDEAS home Printed from https://ideas.repec.org/a/gam/jsusta/v13y2021i5p2933-d513065.html
   My bibliography  Save this article

Emotional Intelligence, Knowledge Management Processes and Creative Performance: Modelling the Mediating Role of Self-Directed Learning in Higher Education

Author

Listed:
  • Zahid Shafait

    (School of Management, Northwestern Polytechnical University, 127 West Youyi Road, Beilin District, Xi’an 710072, China)

  • Zhu Yuming

    (School of Management, Northwestern Polytechnical University, 127 West Youyi Road, Beilin District, Xi’an 710072, China)

  • Natanya Meyer

    (DHET-NRF SARChI Entrepreneurship Education, Department of Business Management, University of Johannesburg, Auckland Park 2006, South Africa)

  • Włodzimierz Sroka

    (DHET-NRF SARChI Entrepreneurship Education, Department of Business Management, University of Johannesburg, Auckland Park 2006, South Africa
    Management Department, WSB University, Cieplaka 1c, 41-300 Dąbrowa Górnicza, Poland)

Abstract

Grounded on the Knowledge Based View (KBV), this study examines the effects of a knowledge management enabler (Emotional Intelligence) on knowledge management processes (KMPs) in research universities. It investigates the direct effect of KMPs on creative performance. This study further examines the mediating role of Self-directed Learning in a relationship between KMPs and creative performance. This study used a sample frame of 248 academic and administrative personnel from Higher Education Institutions (HEIs) in Pakistan. The relationships were tested through a partial least squares structural equation modelling method. The results reveal that Emotional Intelligence (EI) as an enabler has a positive and significant impact on KMPs. However, a direct relation between self-directed learning and creative performance is insignificant. Also, established associations were found to be positive and significant. This study’s findings validate the academic experience of EI and suggest how academics and administrators of HEIs can value KMPs and the self-directed learning that strengthens creative performance. With the increased importance of EI and KMPs in HEIs, there is a lack of studies investigating the relationship between EI, KMPs and creative performance. This study empirically examines the interface of EI, KMPs and creative performance in HEI’s and enriches the existing literature by exploring the mediating role of self-directed learning.

Suggested Citation

  • Zahid Shafait & Zhu Yuming & Natanya Meyer & Włodzimierz Sroka, 2021. "Emotional Intelligence, Knowledge Management Processes and Creative Performance: Modelling the Mediating Role of Self-Directed Learning in Higher Education," Sustainability, MDPI, vol. 13(5), pages 1-18, March.
    • Handle: RePEc:gam:jsusta:v:13:y:2021:i:5:p:2933-:d:513065
    as

    Download full text from publisher

    File URL: https://www.mdpi.com/2071-1050/13/5/2933/pdf
    Download Restriction: no
    File URL: https://www.mdpi.com/2071-1050/13/5/2933/
    Download Restriction: no
    ---><---

    References listed on IDEAS

    as
    1. Pedro Soto-Acosta & Simona Popa & Daniel Palacios-Marqués, 2017. "Social web knowledge sharing and innovation performance in knowledge-intensive manufacturing SMEs," The Journal of Technology Transfer, Springer, vol. 42(2), pages 425-440, April.
    2. See-Kwong Goh & Kang-Yi Lim, 2014. "Perceived Creativity: The Role of Emotional Intelligence and Knowledge Sharing Behaviour," Journal of Information & Knowledge Management (JIKM), World Scientific Publishing Co. Pte. Ltd., vol. 13(04), pages 1-10.
    3. Chung‐Jen Chen & Jing‐Wen Huang & Yung‐Chang Hsiao, 2010. "Knowledge management and innovativeness," International Journal of Manpower, Emerald Group Publishing Limited, vol. 31(8), pages 848-870, November.
    4. Donna Marie DeCarolis & David L. Deeds, 1999. "The impact of stocks and flows of organizational knowledge on firm performance: an empirical investigation of the biotechnology industry," Strategic Management Journal, Wiley Blackwell, vol. 20(10), pages 953-968, October.
    5. Yao‐Sheng Liao, 2011. "The effect of human resource management control systems on the relationship between knowledge management strategy and firm performance," International Journal of Manpower, Emerald Group Publishing Limited, vol. 32(5/6), pages 494-511, August.
    6. Nisar Ahmad & Muhammad Saeed Lodhi & Khalid Zaman & Imran Naseem, 2017. "Knowledge Management: a Gateway for Organizational Performance," Journal of the Knowledge Economy, Springer;Portland International Center for Management of Engineering and Technology (PICMET), vol. 8(3), pages 859-876, September.
    7. Wang, Guangping & Netemeyer, Richard G., 2004. "Salesperson creative performance: conceptualization, measurement, and nomological validity," Journal of Business Research, Elsevier, vol. 57(8), pages 805-812, August.
    8. Nick Bontis & Mary M. Crossan & John Hulland, 2002. "Managing An Organizational Learning System By Aligning Stocks and Flows," Journal of Management Studies, Wiley Blackwell, vol. 39(4), pages 437-469, June.
    9. Jawad Karamat & Tong Shurong & Naveed Ahmad & Abdul Waheed & Shahbaz Khan, 2018. "Barriers to Knowledge Management in the Health Sector of Pakistan," Sustainability, MDPI, vol. 10(11), pages 1-22, November.
    10. Feng Kong & Xinyu Gong & Sonia Sajjad & Kairong Yang & Jingjing Zhao, 2019. "How Is Emotional Intelligence Linked to Life Satisfaction? The Mediating Role of Social Support, Positive Affect and Negative Affect," Journal of Happiness Studies, Springer, vol. 20(8), pages 2733-2745, December.
    11. Andrew B. Hargadon & Beth A. Bechky, 2006. "When Collections of Creatives Become Creative Collectives: A Field Study of Problem Solving at Work," Organization Science, INFORMS, vol. 17(4), pages 484-500, August.
    Full references (including those not matched with items on IDEAS)

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. Lu Yang & Jun Wei & Jinyi Zhou, 2022. "How Job Tenure Weakens the Positive Influence of Education on Creative Performance through Task Performance," Sustainability, MDPI, vol. 14(1), pages 1-13, January.
    2. Ying Zhang & Puzhen Xiong & Wei Zhou & Lang Sun & Edwin T.C. Cheng, 2023. "Exploring the longitudinal effects of emotional intelligence and cultural intelligence on knowledge management processes," Asia Pacific Journal of Management, Springer, vol. 40(4), pages 1555-1578, December.

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Zahid Shafait & Jiayu Huang, 2022. "Nexus of Emotional Intelligence and Learning Outcomes: A Cross-Country Study of China and Pakistan Higher Educational Institutes," IJERPH, MDPI, vol. 19(23), pages 1-24, December.
    2. Camisón, César & Forés, Beatriz, 2011. "Knowledge creation and absorptive capacity: The effect of intra-district shared competences," Scandinavian Journal of Management, Elsevier, vol. 27(1), pages 66-86, March.
    3. Dedy Dewanto Soeprapto, 2021. "Correlation between knowledge exchange & combination (KEC) and leader member exchange (LMX)," International Journal of Research in Business and Social Science (2147-4478), Center for the Strategic Studies in Business and Finance, vol. 10(4), pages 169-182, June.
    4. Lima Nasrin Eni, 2022. "Mediating Role of Knowledge Sharing in the Nexus among Human Capital, IT Capability, Transactional Leadership and Innovation Performance: Empirical Evidence from Bangladeshi Telecommunication Sector," International Journal of Science and Business, IJSAB International, vol. 9(1), pages 1-17.
    5. Petra Štamfestová, 2014. "Řízení výkonnosti zpracovatelských podniků v ČR s důrazem na nefinanční aspekty podnikání [Business Performance Management In Manufacturing Companies in the Czech Republic with an Emphasis on Non-F," Politická ekonomie, Prague University of Economics and Business, vol. 2014(4), pages 521-541.
    6. Dhir, Sanjay & Ongsakul, Viput & Ahmed, Zafar U. & Rajan, Rishabh, 2020. "Integration of knowledge and enhancing competitiveness: A case of acquisition of Zain by Bharti Airtel," Journal of Business Research, Elsevier, vol. 119(C), pages 674-684.
    7. Chris C. Gernreich & Sebastian Knop, 2019. "Empowering Creative Employees: Phase-Specific Support In The Front-End Of Innovation," International Journal of Innovation Management (ijim), World Scientific Publishing Co. Pte. Ltd., vol. 23(08), pages 1-31, December.
    8. Chris C. Gernreich, 2018. "What Employees Really Want: Demands For Individual Idea Development," International Journal of Innovation Management (ijim), World Scientific Publishing Co. Pte. Ltd., vol. 22(08), pages 1-28, December.
    9. Eugenia Sánchez Vidal, M & Valle, Raquel Sanz & Isabel Barba Aragón, M, 2007. "Antecedents of repatriates' job satisfaction and its influence on turnover intentions: Evidence from Spanish repatriated managers," Journal of Business Research, Elsevier, vol. 60(12), pages 1272-1281, December.
    10. Donate, Mario J. & Sánchez de Pablo, Jesús D., 2015. "The role of knowledge-oriented leadership in knowledge management practices and innovation," Journal of Business Research, Elsevier, vol. 68(2), pages 360-370.
    11. Steven M. Gray & Andrew P. Knight & Markus Baer, 2020. "On the Emergence of Collective Psychological Ownership in New Creative Teams," Organization Science, INFORMS, vol. 31(1), pages 141-164, January.
    12. Sylvie Héroux & Mélanie Roussy, 2020. "Three cases of compliance with governance regulation: an organizational learning perspective," Journal of Management & Governance, Springer;Accademia Italiana di Economia Aziendale (AIDEA), vol. 24(2), pages 449-479, June.
    13. Wang, Liang & Tan, Justin & Li, Wan, 2018. "The impacts of spatial positioning on regional new venture creation and firm mortality over the industry life cycle," Journal of Business Research, Elsevier, vol. 86(C), pages 41-52.
    14. Avimanyu Datta, 2016. "Antecedents To Radical Innovations: A Longitudinal Look At Firms In The Information Technology Industry By Aggregation Of Patents," International Journal of Innovation Management (ijim), World Scientific Publishing Co. Pte. Ltd., vol. 20(07), pages 1-31, October.
    15. Petra Štamfestová, 2013. "Performance management of industrial companies in the Czech Republic," Ekonomika a Management, Prague University of Economics and Business, vol. 2013(2), pages 5-17.
    16. Boeker, Warren & Howard, Michael D. & Basu, Sandip & Sahaym, Arvin, 2021. "Interpersonal relationships, digital technologies, and innovation in entrepreneurial ventures," Journal of Business Research, Elsevier, vol. 125(C), pages 495-507.
    17. Su, Hsin-Ning & Moaniba, Igam M., 2017. "Investigating the dynamics of interdisciplinary evolution in technology developments," Technological Forecasting and Social Change, Elsevier, vol. 122(C), pages 12-23.
    18. Robert P. Garrett Jr. & Jeffrey G. Covin, 2015. "Internal Corporate Venture Operations Independence and Performance: A Knowledge–Based Perspective," Entrepreneurship Theory and Practice, , vol. 39(4), pages 763-790, July.
    19. Sirkka L. Jarvenpaa & Ann Majchrzak, 2010. "Research Commentary ---Vigilant Interaction in Knowledge Collaboration: Challenges of Online User Participation Under Ambivalence," Information Systems Research, INFORMS, vol. 21(4), pages 773-784, December.
    20. Gassmann, Oliver & Keupp, Marcus Matthias, 2007. "The competitive advantage of early and rapidly internationalising SMEs in the biotechnology industry: A knowledge-based view," Journal of World Business, Elsevier, vol. 42(3), pages 350-366, September.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:gam:jsusta:v:13:y:2021:i:5:p:2933-:d:513065. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: MDPI Indexing Manager (email available below). General contact details of provider: https://www.mdpi.com .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.