IDEAS home Printed from https://ideas.repec.org/a/gam/jsusta/v13y2021i2p998-d483255.html
   My bibliography  Save this article

Interactional Justice, Informational Quality, and Sustainable Supply Chain Management: A Comparison of Domestic and Multinational Pharmaceutical Companies

Author

Listed:
  • Changjoon Lee

    (Department of Logistics, Services, Operations Management, Sogang University, Seoul 04107, Korea)

  • Byoung-Chun Ha

    (Department of Logistics, Services, Operations Management, Sogang University, Seoul 04107, Korea)

Abstract

As the business environment gradually intensifies, interest in building efficient supply chain relationships is growing. The basic principle of supply chain management (SCM) is to enhance efficiency by maintaining sustainable relationships between companies in the supply chain. This study classifies interactional justice into interpersonal justice and informational justice and examines their effects on informational quality and sustainable SCM by comparing Korean pharmaceutical companies with multinationals. The study used a theoretical structural model to investigate the causal impact of interactional justice on informational quality and sustainable SCM. The results indicated that interpersonal justice showed a significant positive relationship with informational justice. Further, interpersonal justice and informational justice had a significant positive effect on informational quality in Korean pharmaceutical companies but not in multinationals. Finally, informational quality had a positive effect on sustainable SCM performance regardless of the company’s nationality. This study is important because it identified the influence of interactional justice on informational quality and sustainable SCM by comparing Korean with multinational pharmaceutical companies. The study also highlighted the necessity of interpersonal justice and informational justice in the pharmaceutical industry. Lastly, the study suggests a useful method for the literature to investigate pharmaceutical companies.

Suggested Citation

  • Changjoon Lee & Byoung-Chun Ha, 2021. "Interactional Justice, Informational Quality, and Sustainable Supply Chain Management: A Comparison of Domestic and Multinational Pharmaceutical Companies," Sustainability, MDPI, vol. 13(2), pages 1-16, January.
    • Handle: RePEc:gam:jsusta:v:13:y:2021:i:2:p:998-:d:483255
    as

    Download full text from publisher

    File URL: https://www.mdpi.com/2071-1050/13/2/998/pdf
    Download Restriction: no
    File URL: https://www.mdpi.com/2071-1050/13/2/998/
    Download Restriction: no
    ---><---

    References listed on IDEAS

    as
    1. Feldmann, Martin & Müller, Stephanie, 2003. "An incentive scheme for true information providing in Supply Chains," Omega, Elsevier, vol. 31(2), pages 63-73, April.
    2. Zhou, Honggeng & Shou, Yongyi & Zhai, Xin & Li, Ling & Wood, Craig & Wu, Xiaobo, 2014. "Supply chain practice and information quality: A supply chain strategy study," International Journal of Production Economics, Elsevier, vol. 147(PC), pages 624-633.
    3. Alireza Tajbakhsh & Elkafi Hassini, 2015. "Performance measurement of sustainable supply chains: a review and research questions," International Journal of Productivity and Performance Management, Emerald Group Publishing Limited, vol. 64(6), pages 744-783, July.
    4. Sucky, Eric, 2009. "The bullwhip effect in supply chains--An overestimated problem?," International Journal of Production Economics, Elsevier, vol. 118(1), pages 311-322, March.
    5. Hassini, Elkafi & Surti, Chirag & Searcy, Cory, 2012. "A literature review and a case study of sustainable supply chains with a focus on metrics," International Journal of Production Economics, Elsevier, vol. 140(1), pages 69-82.
    6. Hau L. Lee & V. Padmanabhan & Seungjin Whang, 1997. "Information Distortion in a Supply Chain: The Bullwhip Effect," Management Science, INFORMS, vol. 43(4), pages 546-558, April.
    7. N. Vivek & Sudharani Ravindran & P.R. Shalij & S.R. Devadasan, 2009. "Impact of information quality on the organisational performance in supply chain environment – an empirical study in India," International Journal of Indian Culture and Business Management, Inderscience Enterprises Ltd, vol. 2(2), pages 111-124.
    8. Kimberly M. Ellis & Taco H. Reus & Bruce T. Lamont, 2009. "The effects of procedural and informational justice in the integration of related acquisitions," Strategic Management Journal, Wiley Blackwell, vol. 30(2), pages 137-161, February.
    9. Rupp, Deborah E. & Cropanzano, Russell, 2002. "The mediating effects of social exchange relationships in predicting workplace outcomes from multifoci organizational justice," Organizational Behavior and Human Decision Processes, Elsevier, vol. 89(1), pages 925-946, September.
    10. Kimberly M. Ellis & Taco H. Reus & Bruce T. Lamont, 2009. "Erratum: The effects of procedural and informational justice in the integration of related acquisitions," Strategic Management Journal, Wiley Blackwell, vol. 30(2), pages 1-1, February.
    11. Melo, M.T. & Nickel, S. & Saldanha-da-Gama, F., 2009. "Facility location and supply chain management - A review," European Journal of Operational Research, Elsevier, vol. 196(2), pages 401-412, July.
    12. Li, Suhong & Ragu-Nathan, Bhanu & Ragu-Nathan, T.S. & Subba Rao, S., 2006. "The impact of supply chain management practices on competitive advantage and organizational performance," Omega, Elsevier, vol. 34(2), pages 107-124, April.
    13. Cremer, David De & Hiel, Alain Van, 2006. "Effects of another person's fair treatment on one's own emotions and behaviors: The moderating role of how much the other cares for you," Organizational Behavior and Human Decision Processes, Elsevier, vol. 100(2), pages 231-249, July.
    14. Schwartz, Mark S. & Carroll, Archie B., 2003. "Corporate Social Responsibility: A Three-Domain Approach," Business Ethics Quarterly, Cambridge University Press, vol. 13(4), pages 503-530, October.
    15. Bai, Chunguang & Sarkis, Joseph, 2010. "Integrating sustainability into supplier selection with grey system and rough set methodologies," International Journal of Production Economics, Elsevier, vol. 124(1), pages 252-264, March.
    Full references (including those not matched with items on IDEAS)

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. Jing-Yan Ma & Lei Shi & Tae-Won Kang, 2022. "The Effect of Digital Transformation on the Pharmaceutical Sustainable Supply Chain Performance: The Mediating Role of Information Sharing and Traceability Using Structural Equation Modeling," Sustainability, MDPI, vol. 15(1), pages 1-21, December.
    2. Woo Jin Lee & Inho Hwang, 2021. "Sustainable Information Security Behavior Management: An Empirical Approach for the Causes of Employees’ Voice Behavior," Sustainability, MDPI, vol. 13(11), pages 1-23, May.
    3. Yu-Lan Wang & Chin-Nung Liao, 2023. "Assessment of Sustainable Reverse Logistic Provider Using the Fuzzy TOPSIS and MSGP Framework in Food Industry," Sustainability, MDPI, vol. 15(5), pages 1-17, February.
    4. Kedar Shiralkar & Arunkumar Bongale & Satish Kumar & Ketan Kotecha & Chander Prakash, 2021. "Assessment of the Benefits of Information and Communication Technologies (ICT) Adoption on Downstream Supply Chain Performance of the Retail Industry," Logistics, MDPI, vol. 5(4), pages 1-13, November.

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Kyu Kim, Kyung & Yul Ryoo, Sung & Dug Jung, Myung, 2011. "Inter-organizational information systems visibility in buyer-supplier relationships: The case of telecommunication equipment component manufacturing industry," Omega, Elsevier, vol. 39(6), pages 667-676, December.
    2. Dayal S. Prasad & Rudra P. Pradhan & Kunal Gaurav & Partha P. Chatterjee & Inderpal Kaur & Saurav Dash & Sagar Nayak, 2018. "Analysing the critical success factors for implementation of sustainable supply chain management: an Indian case study," DECISION: Official Journal of the Indian Institute of Management Calcutta, Springer;Indian Institute of Management Calcutta, vol. 45(1), pages 3-25, March.
    3. Sadaat Ali Yawar & Stefan Seuring, 2017. "Management of Social Issues in Supply Chains: A Literature Review Exploring Social Issues, Actions and Performance Outcomes," Journal of Business Ethics, Springer, vol. 141(3), pages 621-643, March.
    4. Sachin Modgil & Sanjay Sharma, 2017. "Information Systems, Supply Chain Management and Operational Performance: Tri-linkage—An Exploratory Study on Pharmaceutical Industry of India," Global Business Review, International Management Institute, vol. 18(3), pages 652-677, June.
    5. Pastore, Erica & Alfieri, Arianna & Zotteri, Giulio, 2019. "An empirical investigation on the antecedents of the bullwhip effect: Evidence from the spare parts industry," International Journal of Production Economics, Elsevier, vol. 209(C), pages 121-133.
    6. Tessa Melkonian & Guillaume Soenen & Maureen Ambrose, 2016. "Will I Cooperate? The Moderating Role of Informational Distance on Justice Reasoning," Journal of Business Ethics, Springer, vol. 137(4), pages 663-675, September.
    7. Kumar, V.N.S.A. & Kumar, V. & Brady, M. & Garza-Reyes, Jose Arturo & Simpson, M., 2017. "Resolving forward-reverse logistics multi-period model using evolutionary algorithms," International Journal of Production Economics, Elsevier, vol. 183(PB), pages 458-469.
    8. Wang, Daojuan & Hain, Daniel S. & Larimo, Jorma & Dao, Li T., 2020. "Cultural differences and synergy realization in cross-border acquisitions," International Business Review, Elsevier, vol. 29(3).
    9. Piotr Rogala & Bartosz Bartniczak & Tomasz Brzozowski & Marta Kusterka-Jefmańska & Marta Moczulska & Agnieszka Panasiewicz & Adam Płachciak & Sabina Zaremba-Warnke, 2023. "The role of justice in development of temporary teams: Evidence from the high-tech industry," Nowoczesne Systemy Zarządzania. Modern Management Systems, Military University of Technology, Faculty of Security, Logistics and Management, Institute of Organization and Management, issue 4, pages 69-88.
    10. Rok Lee, 2021. "The Effect of Supply Chain Management Strategy on Operational and Financial Performance," Sustainability, MDPI, vol. 13(9), pages 1-18, May.
    11. Nazanin Hosseini Arian & Alireza Pooya & Fariborz Rahimnia & Ali Sibevei, 2021. "Assessment the effect of rapid prototyping implementation on supply chain sustainability: a system dynamics approach," Operations Management Research, Springer, vol. 14(3), pages 467-493, December.
    12. Bauer, Florian & King, David & Matzler, Kurt, 2016. "Speed of acquisition integration: Separating the role of human and task integration," Scandinavian Journal of Management, Elsevier, vol. 32(3), pages 150-165.
    13. Katrin Hussinger & Abdul-Basit Issah, 2019. "Firm Acquisitions by Family Firms: a Mixed Gamble Approach," DEM Discussion Paper Series 19-16, Department of Economics at the University of Luxembourg.
    14. Nihan Kabadayı, 2020. "An Integrated Fuzzy DEMATEL and Intuitionistic Fuzzy TOPSIS Method to Evaluate Sustainable Suppliers," Alphanumeric Journal, Bahadir Fatih Yildirim, vol. 8(2), pages 201-226, December.
    15. Martins, C.L. & Melo, M.T. & Pato, M.V., 2019. "Redesigning a food bank supply chain network in a triple bottom line context," International Journal of Production Economics, Elsevier, vol. 214(C), pages 234-247.
    16. Fahimnia, Behnam & Sarkis, Joseph & Eshragh, Ali, 2015. "A tradeoff model for green supply chain planning:A leanness-versus-greenness analysis," Omega, Elsevier, vol. 54(C), pages 173-190.
    17. Prajogo, Daniel & Olhager, Jan, 2012. "Supply chain integration and performance: The effects of long-term relationships, information technology and sharing, and logistics integration," International Journal of Production Economics, Elsevier, vol. 135(1), pages 514-522.
    18. Strobl, Andreas & Bauer, Florian & Matzler, Kurt, 2020. "The impact of industry-wide and target market environmental hostility on entrepreneurial leadership in mergers and acquisitions," Journal of World Business, Elsevier, vol. 55(2).
    19. Scarpin, Marcia Regina Santiago & Scarpin, Jorge Eduardo & Krespi Musial, Nayane Thais & Nakamura, Wilson Toshiro, 2022. "The implications of COVID-19: Bullwhip and ripple effects in global supply chains," International Journal of Production Economics, Elsevier, vol. 251(C).
    20. Pedroso, Marcelo Caldeira & Nakano, Davi, 2009. "Knowledge and information flows in supply chains: A study on pharmaceutical companies," International Journal of Production Economics, Elsevier, vol. 122(1), pages 376-384, November.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:gam:jsusta:v:13:y:2021:i:2:p:998-:d:483255. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: MDPI Indexing Manager (email available below). General contact details of provider: https://www.mdpi.com .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.