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Determining Factors Affecting Acceptance of E-Learning Platforms during the COVID-19 Pandemic: Integrating Extended Technology Acceptance Model and DeLone & McLean IS Success Model

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  • Yogi Tri Prasetyo

    (School of Industrial Engineering and Engineering Management, Mapúa University, 658 Muralla St., Intramuros, Manila 1002, Philippines)

  • Ardvin Kester S. Ong

    (School of Industrial Engineering and Engineering Management, Mapúa University, 658 Muralla St., Intramuros, Manila 1002, Philippines
    School of Graduate Studies, Mapúa University, 658 Muralla St., Intramuros, Manila 1002, Philippines)

  • Giero Krissianne Frances Concepcion

    (Young Innovators Research Center, Mapúa University, 658 Muralla St., Intramuros, Manila 1002, Philippines)

  • Francheska Mikaela B. Navata

    (Young Innovators Research Center, Mapúa University, 658 Muralla St., Intramuros, Manila 1002, Philippines)

  • Raphael Andrei V. Robles

    (Young Innovators Research Center, Mapúa University, 658 Muralla St., Intramuros, Manila 1002, Philippines)

  • Isaiash Jeremy T. Tomagos

    (Young Innovators Research Center, Mapúa University, 658 Muralla St., Intramuros, Manila 1002, Philippines)

  • Michael Nayat Young

    (School of Industrial Engineering and Engineering Management, Mapúa University, 658 Muralla St., Intramuros, Manila 1002, Philippines)

  • John Francis T. Diaz

    (Department of Finance and Accounting, Asian Institute of Management, 123 Paseo de Roxas, Legazpi Village, Makati, Metro, Manila 1229, Philippines)

  • Reny Nadlifatin

    (Department of Information Systems, Institut Teknologi Sepuluh Nopember, Kampus ITS Sukolilo, Surabaya 60111, Indonesia)

  • Anak Agung Ngurah Perwira Redi

    (BINUS Graduate Program-Master of Industrial Engineering, Industrial Engineering Department, Bina Nusantara University, Jakarta 11480, Indonesia)

Abstract

Online meeting platforms have been widely utilized during the COVID-19 pandemic due to the current shift from traditional learning. However, the acceptance of the different online meeting platforms for e-learning has been underexplored. The purpose of this study was to determine the factors for acceptance of an online learning platform among students during the COVID-19 pandemic. A total of 500 senior high school students voluntarily participated to answer constructs under the Extended Technology Acceptance Model (ETAM) and Delone and McLean IS Success Model. Several latent including user interface (UI), perceived ease of use (PEU), perceived usefulness (PU), information quality (IQ), system quality (SQ), behavioral intentions (BI), and actual use were analyzed by Structural Equation Modeling (SEM). The results indicated that PEU was found to have the greatest on actual use (AU), followed by UI and SQ towards PEU, which subsequently led to BI and AU. Finally, IQ was found to have a significant effect on PU, which led to BI and AU. The level of student acceptability considers the ease of use, user interface, system quality, information quality, leading to a positive behavioral intention for actual use. With that, it would be of best interest to consider the factors that would lead students towards accepting the platforms utilized and therefore the current education system. Moreover, this will lead to their acceptance and promote learning even with the COVID-19 pandemic. Finally, the model construct can be applied and utilized to analyze the online learning platforms in other countries.

Suggested Citation

  • Yogi Tri Prasetyo & Ardvin Kester S. Ong & Giero Krissianne Frances Concepcion & Francheska Mikaela B. Navata & Raphael Andrei V. Robles & Isaiash Jeremy T. Tomagos & Michael Nayat Young & John Franci, 2021. "Determining Factors Affecting Acceptance of E-Learning Platforms during the COVID-19 Pandemic: Integrating Extended Technology Acceptance Model and DeLone & McLean IS Success Model," Sustainability, MDPI, vol. 13(15), pages 1-16, July.
    • Handle: RePEc:gam:jsusta:v:13:y:2021:i:15:p:8365-:d:602252
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    References listed on IDEAS

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    Cited by:

    1. Eric R. Tacardon & Ardvin Kester S. Ong & Ma. Janice J. Gumasing, 2023. "The Perception of Food Quality and Food Value among the Purchasing Intentions of Street Foods in the Capital of the Philippines," Sustainability, MDPI, vol. 15(16), pages 1-20, August.
    2. Nattakit Yuduang & Ardvin Kester S. Ong & Yogi Tri Prasetyo & Thanatorn Chuenyindee & Poonyawat Kusonwattana & Waranya Limpasart & Thaninrat Sittiwatethanasiri & Ma. Janice J. Gumasing & Josephine D. , 2022. "Factors Influencing the Perceived Effectiveness of COVID-19 Risk Assessment Mobile Application “MorChana” in Thailand: UTAUT2 Approach," IJERPH, MDPI, vol. 19(9), pages 1-19, May.
    3. S. Ong, Ardvin Kester & Prasetyo, Yogi Tri & Chuenyindee, Thanatorn & Young, Michael Nayat & Doma, Bonifacio T. & Caballes, Dennis G. & Centeno, Raffy S. & Morfe, Anthony S. & Bautista, Christine S., 2022. "Preference analysis on the online learning attributes among senior high school students during the COVID-19 pandemic: A conjoint analysis approach," Evaluation and Program Planning, Elsevier, vol. 92(C).
    4. Ardvin Kester S. Ong & Jelline C. Cuales & Jose Pablo F. Custodio & Eisley Yuanne J. Gumasing & Paula Norlene A. Pascual & Ma. Janice J. Gumasing, 2023. "Investigating Preceding Determinants Affecting Primary School Students Online Learning Experience Utilizing Deep Learning Neural Network," Sustainability, MDPI, vol. 15(4), pages 1-24, February.
    5. Haozhe Jiang & A. Y. M. Atiquil Islam & Xiaoqing Gu & Jonathan Michael Spector & Suting Chen, 2022. "Technology-Enabled E-Learning Platforms in Chinese Higher Education During the Pandemic Age of COVID-19," SAGE Open, , vol. 12(2), pages 21582440221, May.
    6. Nattakit Yuduang & Ardvin Kester S. Ong & Nicole B. Vista & Yogi Tri Prasetyo & Reny Nadlifatin & Satria Fadil Persada & Ma. Janice J. Gumasing & Josephine D. German & Kirstien Paola E. Robas & Thanat, 2022. "Utilizing Structural Equation Modeling–Artificial Neural Network Hybrid Approach in Determining Factors Affecting Perceived Usability of Mobile Mental Health Application in the Philippines," IJERPH, MDPI, vol. 19(11), pages 1-19, May.
    7. Ma. Janice J. Gumasing & Ardvin Kester S. Ong & Maria Angelica D. Bare, 2022. "User Preference Analysis of a Sustainable Workstation Design for Online Classes: A Conjoint Analysis Approach," Sustainability, MDPI, vol. 14(19), pages 1-23, September.
    8. Ma. Janice J. Gumasing & Francee Mae F. Castro, 2023. "Determining Ergonomic Appraisal Factors Affecting the Learning Motivation and Academic Performance of Students during Online Classes," Sustainability, MDPI, vol. 15(3), pages 1-29, January.

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