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Proposal of an Architecture for the Integration of a Chatbot with Artificial Intelligence in a Smart Campus for the Improvement of Learning

Author

Listed:
  • William Villegas-Ch

    (Escuela de Ingeniería en Tecnologías de la Información, FICA, Universidad de Las Américas, Quito 170125, Ecuador)

  • Adrián Arias-Navarrete

    (Escuela de Ingeniería en Tecnologías de la Información, FICA, Universidad de Las Américas, Quito 170125, Ecuador)

  • Xavier Palacios-Pacheco

    (Departamento de Sistemas, Universidad Internacional del Ecuador, Quito 170411, Ecuador)

Abstract

Traditional teaching based on masterclasses or techniques where the student develops a passive role has proven to be inefficient methods in the learning process. The use of technology in universities helps to generate active learning where the student’s interest improves making him the main actor in his education. However, implementing an environment where active learning takes place requires a great deal of effort given the number of variables involved in this objective. To identify these variables, it is necessary to analyze the data generated by the students in search of patterns that allow them to be classified according to their needs. Once these needs are identified, it is possible to make decisions that contribute to the learning of each student; for this, the use of artificial intelligence is considered. These techniques emulate the processes of human thought using structures that contain knowledge and experience of human experts.

Suggested Citation

  • William Villegas-Ch & Adrián Arias-Navarrete & Xavier Palacios-Pacheco, 2020. "Proposal of an Architecture for the Integration of a Chatbot with Artificial Intelligence in a Smart Campus for the Improvement of Learning," Sustainability, MDPI, vol. 12(4), pages 1-20, February.
    • Handle: RePEc:gam:jsusta:v:12:y:2020:i:4:p:1500-:d:321793
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    References listed on IDEAS

    as
    1. Mohamad Hamed & Tariq Mahmoud & Jorge Marx Gómez & Georges Kfouri, 2017. "Using Data Mining and Business Intelligence to Develop Decision Support Systems in Arabic Higher Education Institutions," Springer Proceedings in Business and Economics, in: Jorge Marx Gómez & Marie K. Aboujaoude & Khalil Feghali & Tariq Mahmoud (ed.), Modernizing Academic Teaching and Research in Business and Economics, pages 71-84, Springer.
    2. William Villegas-Ch & Xavier Palacios-Pacheco & Sergio Luján-Mora, 2019. "Application of a Smart City Model to a Traditional University Campus with a Big Data Architecture: A Sustainable Smart Campus," Sustainability, MDPI, vol. 11(10), pages 1-28, May.
    3. William Villegas-Ch & Jhoann Molina-Enriquez & Carlos Chicaiza-Tamayo & Iván Ortiz-Garcés & Sergio Luján-Mora, 2019. "Application of a Big Data Framework for Data Monitoring on a Smart Campus," Sustainability, MDPI, vol. 11(20), pages 1-15, October.
    Full references (including those not matched with items on IDEAS)

    Citations

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    Cited by:

    1. William Villegas-Ch & Xavier Palacios-Pacheco & Milton Román-Cañizares, 2020. "An Internet of Things Model for Improving Process Management on University Campus," Future Internet, MDPI, vol. 12(10), pages 1-16, September.
    2. Firuz Kamalov & David Santandreu Calonge & Ikhlaas Gurrib, 2023. "New Era of Artificial Intelligence in Education: Towards a Sustainable Multifaceted Revolution," Sustainability, MDPI, vol. 15(16), pages 1-27, August.
    3. William Villegas-Ch. & Angel Jaramillo-Alcázar & Aracely Mera-Navarrete, 2022. "Assistance System for the Teaching of Natural Numbers to Preschool Children with the Use of Artificial Intelligence Algorithms," Future Internet, MDPI, vol. 14(9), pages 1-18, September.
    4. Pedro Ivo Silva-da-Nóbrega & Adriana Fumi Chim-Miki & Marysol Castillo-Palacio, 2022. "A Smart Campus Framework: Challenges and Opportunities for Education Based on the Sustainable Development Goals," Sustainability, MDPI, vol. 14(15), pages 1-17, August.
    5. William Villegas-Ch & Xavier Palacios-Pacheco & Milton Román-Cañizares, 2020. "Integration of IoT and Blockchain to in the Processes of a University Campus," Sustainability, MDPI, vol. 12(12), pages 1-21, June.
    6. William Villegas-Ch & Joselin García-Ortiz & Karen Mullo-Ca & Santiago Sánchez-Viteri & Milton Roman-Cañizares, 2021. "Implementation of a Virtual Assistant for the Academic Management of a University with the Use of Artificial Intelligence," Future Internet, MDPI, vol. 13(4), pages 1-15, April.
    7. Deden Sumirat Hidayat & Dana Indra Sensuse, 2022. "Knowledge Management Model for Smart Campus in Indonesia," Data, MDPI, vol. 7(1), pages 1-42, January.
    8. Maria Karyotaki & Athanasios Drigas & Charalabos Skianis, 2022. "Chatbots as Cognitive, Educational, Advisory & Coaching Systems," Technium Social Sciences Journal, Technium Science, vol. 30(1), pages 109-126, April.

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