IDEAS home Printed from https://ideas.repec.org/a/tec/journl/v30y2022i1p109-126.html
   My bibliography  Save this article

Chatbots as Cognitive, Educational, Advisory & Coaching Systems

Author

Listed:
  • Maria Karyotaki

    (Net Media Lab Mind - Brain R&D IIT - N.C.S.R. "Demokritos" , Athens, Greece / Information & Communication Systems Engineering Department, University of the Aegean, Samos)

  • Athanasios Drigas

    (Net Media Lab Mind - Brain R&D IIT - N.C.S.R. "Demokritos" , Athens, Greece)

  • Charalabos Skianis

    (Information & Communication Systems Engineering Department, University of the Aegean, Samos)

Abstract

Chatbots are software applications assimilating human communication with the aim to raise adherence and engagement between human-systems interaction. Text messaging-based conversational agents (CAs) make an interesting use of natural language processing and improve by learning, allowing coherent two-way communication with humans, either oral or written as well as real-time decision-making. Chatbots serve as means of learning and teaching, as virtual assistants and social companions. Machine learning algorithms embedded into Chatbots simulate human cognition, including cognitive learning, decision making and adaptation to the environment. Thus, the future of artificial intelligence in Chatbots lies in the development of a global, reliable and sustainable ecosystem of knowledge, skills and values by bringing together all interested stakeholders, such as scientists, consumers, businesses and the state. Such effective customized/personalized learning frameworks depend on sophisticated conversational flows based on user models, which cluster user preferences and attributes in combination with learning analytics to induce end users' personal skills, knowledge mastery, learning ability as well as professional development.

Suggested Citation

  • Maria Karyotaki & Athanasios Drigas & Charalabos Skianis, 2022. "Chatbots as Cognitive, Educational, Advisory & Coaching Systems," Technium Social Sciences Journal, Technium Science, vol. 30(1), pages 109-126, April.
    • Handle: RePEc:tec:journl:v:30:y:2022:i:1:p:109-126
    DOI: 10.47577/tssj.v30i1.6277
    as

    Download full text from publisher

    File URL: https://techniumscience.com/index.php/socialsciences/article/view/6277/2204
    Download Restriction: no
    File URL: https://techniumscience.com/index.php/socialsciences/article/view/6277
    Download Restriction: no
    File URL: https://libkey.io/10.47577/tssj.v30i1.6277?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    References listed on IDEAS

    as
    1. William Villegas-Ch & Adrián Arias-Navarrete & Xavier Palacios-Pacheco, 2020. "Proposal of an Architecture for the Integration of a Chatbot with Artificial Intelligence in a Smart Campus for the Improvement of Learning," Sustainability, MDPI, vol. 12(4), pages 1-20, February.
    Full references (including those not matched with items on IDEAS)

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. William Villegas-Ch. & Angel Jaramillo-Alcázar & Aracely Mera-Navarrete, 2022. "Assistance System for the Teaching of Natural Numbers to Preschool Children with the Use of Artificial Intelligence Algorithms," Future Internet, MDPI, vol. 14(9), pages 1-18, September.
    2. Deden Sumirat Hidayat & Dana Indra Sensuse, 2022. "Knowledge Management Model for Smart Campus in Indonesia," Data, MDPI, vol. 7(1), pages 1-42, January.
    3. William Villegas-Ch & Xavier Palacios-Pacheco & Milton Román-Cañizares, 2020. "Integration of IoT and Blockchain to in the Processes of a University Campus," Sustainability, MDPI, vol. 12(12), pages 1-21, June.
    4. Firuz Kamalov & David Santandreu Calonge & Ikhlaas Gurrib, 2023. "New Era of Artificial Intelligence in Education: Towards a Sustainable Multifaceted Revolution," Sustainability, MDPI, vol. 15(16), pages 1-27, August.
    5. Pedro Ivo Silva-da-Nóbrega & Adriana Fumi Chim-Miki & Marysol Castillo-Palacio, 2022. "A Smart Campus Framework: Challenges and Opportunities for Education Based on the Sustainable Development Goals," Sustainability, MDPI, vol. 14(15), pages 1-17, August.
    6. William Villegas-Ch & Joselin García-Ortiz & Karen Mullo-Ca & Santiago Sánchez-Viteri & Milton Roman-Cañizares, 2021. "Implementation of a Virtual Assistant for the Academic Management of a University with the Use of Artificial Intelligence," Future Internet, MDPI, vol. 13(4), pages 1-15, April.
    7. William Villegas-Ch & Xavier Palacios-Pacheco & Milton Román-Cañizares, 2020. "An Internet of Things Model for Improving Process Management on University Campus," Future Internet, MDPI, vol. 12(10), pages 1-16, September.

    More about this item

    Keywords

    Chatbots; Intelligent tutoring systems;

    JEL classification:

    • R00 - Urban, Rural, Regional, Real Estate, and Transportation Economics - - General - - - General
    • Z0 - Other Special Topics - - General

    Statistics

    Access and download statistics

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:tec:journl:v:30:y:2022:i:1:p:109-126. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Tasente Tanase (email available below). General contact details of provider: .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.