IDEAS home Printed from https://ideas.repec.org/a/gam/jsusta/v12y2020i24p10376-d460658.html
   My bibliography  Save this article

Understanding the Key Quality Factors in Construction Projects—A Systematic Literature Review

Author

Listed:
  • Sławomir Wawak

    (Management Process Department, Cracow University of Economics, 31510 Cracow, Poland)

  • Žanesa Ljevo

    (Faculty of Civil Engineering, University of Sarajevo, 71000 Sarajevo, Bosnia and Herzegovina)

  • Mladen Vukomanović

    (Faculty of Civil Engineering, University of Zagreb, 10000 Zagreb, Croatia)

Abstract

Project management frameworks describe the preferred approaches to project quality management, as well as applicable methods and tools. Despite this, quality problems in the construction project are still widespread. This study aimed to identify crucial quality-related factors in construction project management and find relations between them, to help researchers and project managers better respond to quality issues. A systematic literature review (SLR) was used to identify previous studies on quality-related factors. Literature review and further quantitative analysis revealed that quality-related factors are related to three categories: Quality of project process, quality of organisational processes, and quality of results (products), which together create the quality of the whole construction project. The results highlight quality-related factors (14 related to the quality of processes, 6 to quality of an organisation, and 13 to quality of products) that should be taken into account in further research, as well as planning and executing construction projects. Their inclusion at the planning stage should help project managers, sponsors, and steering committees avoid or minimise quality-related problems. Moreover, this study sheds an interesting light on quality. We found that the quality of processes and quality of an organisation has precedence over the final product quality. Based on the results of the study, structural equation modelling (SEM) was used to create a null model that will be the starting point for further research in the construction enterprises.

Suggested Citation

  • Sławomir Wawak & Žanesa Ljevo & Mladen Vukomanović, 2020. "Understanding the Key Quality Factors in Construction Projects—A Systematic Literature Review," Sustainability, MDPI, vol. 12(24), pages 1-25, December.
    • Handle: RePEc:gam:jsusta:v:12:y:2020:i:24:p:10376-:d:460658
    as

    Download full text from publisher

    File URL: https://www.mdpi.com/2071-1050/12/24/10376/pdf
    Download Restriction: no
    File URL: https://www.mdpi.com/2071-1050/12/24/10376/
    Download Restriction: no
    ---><---

    References listed on IDEAS

    as
    1. Eduard-Gabriel Ceptureanu & Sebastian-Ion Ceptureanu & Cristian-Eugen Luchian & Iuliana Luchian, 2017. "Quality Management in Project Management Consulting. A Case Study in an International Consulting Company," The AMFITEATRU ECONOMIC journal, Academy of Economic Studies - Bucharest, Romania, vol. 19(44), pages 215-215, February.
    2. Anna Hulda Olafsdottir & Helgi Thor Ingason & Gunnar Stefansson, 2016. "Defining the variables for a dynamic model of quality management in the construction industry: results from stakeholder group model-building sessions," International Journal of Productivity and Quality Management, Inderscience Enterprises Ltd, vol. 19(2), pages 187-208.
    3. Shahid Hussain & Zhu Fangwei & Ahmed Faisal Siddiqi & Zaigham Ali & Muhammad Salman Shabbir, 2018. "Structural Equation Model for Evaluating Factors Affecting Quality of Social Infrastructure Projects," Sustainability, MDPI, vol. 10(5), pages 1-25, May.
    4. David Moher & Alessandro Liberati & Jennifer Tetzlaff & Douglas G Altman & The PRISMA Group, 2009. "Preferred Reporting Items for Systematic Reviews and Meta-Analyses: The PRISMA Statement," PLOS Medicine, Public Library of Science, vol. 6(7), pages 1-6, July.
    5. Xueying Wu & Wenyi Zhao & Tianshan Ma, 2019. "Improving the Impact of Green Construction Management on the Quality of Highway Engineering Projects," Sustainability, MDPI, vol. 11(7), pages 1-24, March.
    6. Guangbin Wang & Huan Liu & Heng Li & Xiaochun Luo & Jiaxi Liu, 2020. "A Building Project-Based Industrialized Construction Maturity Model Involving Organizational Enablers: A Multi-Case Study in China," Sustainability, MDPI, vol. 12(10), pages 1-35, May.
    7. Radek Doskočil & Branislav Lacko, 2018. "Risk Management and Knowledge Management as Critical Success Factors of Sustainability Projects," Sustainability, MDPI, vol. 10(5), pages 1-13, May.
    8. Anna Hulda Olafsdottir & Harald Sverdrup & Gunnar Stefansson & Helgi Thor Ingason, 2019. "Using system dynamics to better understand quality management in the construction industry," International Journal of Productivity and Quality Management, Inderscience Enterprises Ltd, vol. 26(2), pages 223-245.
    Full references (including those not matched with items on IDEAS)

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. Butković Lana Lovrenčić, 2021. "A new framework for ranking Critical Success Factors for International Construction Projects," Organization, Technology and Management in Construction, Sciendo, vol. 13(2), pages 2505-2520, July.
    2. Bumjin Han & Seunghyun Son & Sunkuk Kim, 2021. "Measuring Safety Climate in the Construction Industry: A Systematic Literature Review," Sustainability, MDPI, vol. 13(19), pages 1-22, September.
    3. Keehoon Kwon & Doyeong Kim & Sunkuk Kim, 2021. "Cutting Waste Minimization of Rebar for Sustainable Structural Work: A Systematic Literature Review," Sustainability, MDPI, vol. 13(11), pages 1-21, May.
    4. Summaira Malik & Muhammad Taqi & José Moleiro Martins & Mário Nuno Mata & João Manuel Pereira & António Abreu, 2021. "Exploring the Relationship between Communication and Success of Construction Projects: The Mediating Role of Conflict," Sustainability, MDPI, vol. 13(8), pages 1-16, April.
    5. Aawag Mohsen Alawag & Wesam Salah Alaloul & M. S. Liew & Abdullah O. Baarimah & Muhammad Ali Musarat & Al-Baraa Abdulrahman Al-Mekhlafi, 2023. "The Role of the Total-Quality-Management (TQM) Drivers in Overcoming the Challenges of Implementing TQM in Industrialized-Building-System (IBS) Projects in Malaysia: Experts’ Perspectives," Sustainability, MDPI, vol. 15(8), pages 1-21, April.

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. İlkay Unay-Gailhard & Mark A. Brennen, 2022. "How digital communications contribute to shaping the career paths of youth: a review study focused on farming as a career option," Agriculture and Human Values, Springer;The Agriculture, Food, & Human Values Society (AFHVS), vol. 39(4), pages 1491-1508, December.
    2. Nour El Houda Ben Amor & Mohamed Nabil Mzoughi, 2023. "Do Millennials’ Motives for Using Snapchat Influence the Effectiveness of Snap Ads?," SAGE Open, , vol. 13(3), pages 21582440231, July.
    3. Mahin Ghafari & Vali Baigi & Zahra Cheraghi & Amin Doosti-Irani, 2016. "The Prevalence of Asymptomatic Bacteriuria in Iranian Pregnant Women: A Systematic Review and Meta-Analysis," PLOS ONE, Public Library of Science, vol. 11(6), pages 1-10, June.
    4. Elizabeth T Cafiero-Fonseca & Andrew Stawasz & Sydney T Johnson & Reiko Sato & David E Bloom, 2017. "The full benefits of adult pneumococcal vaccination: A systematic review," PLOS ONE, Public Library of Science, vol. 12(10), pages 1-23, October.
    5. Santos Urbina & Sofía Villatoro & Jesús Salinas, 2021. "Self-Regulated Learning and Technology-Enhanced Learning Environments in Higher Education: A Scoping Review," Sustainability, MDPI, vol. 13(13), pages 1-12, June.
    6. Oded Berger-Tal & Alison L Greggor & Biljana Macura & Carrie Ann Adams & Arden Blumenthal & Amos Bouskila & Ulrika Candolin & Carolina Doran & Esteban Fernández-Juricic & Kiyoko M Gotanda & Catherine , 2019. "Systematic reviews and maps as tools for applying behavioral ecology to management and policy," Behavioral Ecology, International Society for Behavioral Ecology, vol. 30(1), pages 1-8.
    7. Nadine Desrochers & Adèle Paul‐Hus & Jen Pecoskie, 2017. "Five decades of gratitude: A meta‐synthesis of acknowledgments research," Journal of the Association for Information Science & Technology, Association for Information Science & Technology, vol. 68(12), pages 2821-2833, December.
    8. Maryono, Maryono & Killoes, Aditya Marendra & Adhikari, Rajendra & Abdul Aziz, Ammar, 2024. "Agriculture development through multi-stakeholder partnerships in developing countries: A systematic literature review," Agricultural Systems, Elsevier, vol. 213(C).
    9. Alene Sze Jing Yong & Yi Heng Lim & Mark Wing Loong Cheong & Ednin Hamzah & Siew Li Teoh, 2022. "Willingness-to-pay for cancer treatment and outcome: a systematic review," The European Journal of Health Economics, Springer;Deutsche Gesellschaft für Gesundheitsökonomie (DGGÖ), vol. 23(6), pages 1037-1057, August.
    10. Xue-Ying Xu & Hong Kong & Rui-Xiang Song & Yu-Han Zhai & Xiao-Fei Wu & Wen-Si Ai & Hong-Bo Liu, 2014. "The Effectiveness of Noninvasive Biomarkers to Predict Hepatitis B-Related Significant Fibrosis and Cirrhosis: A Systematic Review and Meta-Analysis of Diagnostic Test Accuracy," PLOS ONE, Public Library of Science, vol. 9(6), pages 1-16, June.
    11. Vicente Miñana-Signes & Manuel Monfort-Pañego & Javier Valiente, 2021. "Teaching Back Health in the School Setting: A Systematic Review of Randomized Controlled Trials," IJERPH, MDPI, vol. 18(3), pages 1-18, January.
    12. Agnieszka A. Tubis & Katarzyna Grzybowska, 2022. "In Search of Industry 4.0 and Logistics 4.0 in Small-Medium Enterprises—A State of the Art Review," Energies, MDPI, vol. 15(22), pages 1-26, November.
    13. Obsa Urgessa Ayana & Jima Degaga, 2022. "Effects of rural electrification on household welfare: a meta-regression analysis," International Review of Economics, Springer;Happiness Economics and Interpersonal Relations (HEIRS), vol. 69(2), pages 209-261, June.
    14. Caloffi, Annalisa & Colovic, Ana & Rizzoli, Valentina & Rossi, Federica, 2023. "Innovation intermediaries' types and functions: A computational analysis of the literature," Technological Forecasting and Social Change, Elsevier, vol. 189(C).
    15. García-Poole, Chloe & Byrne, Sonia & Rodrigo, María José, 2019. "How do communities intervene with adolescents at psychosocial risk? A systematic review of positive development programs," Children and Youth Services Review, Elsevier, vol. 99(C), pages 194-209.
    16. Jie Zhao & Ji Chen & Damien Beillouin & Hans Lambers & Yadong Yang & Pete Smith & Zhaohai Zeng & Jørgen E. Olesen & Huadong Zang, 2022. "Global systematic review with meta-analysis reveals yield advantage of legume-based rotations and its drivers," Nature Communications, Nature, vol. 13(1), pages 1-9, December.
    17. Qing Ye & Bao-Xin Qian & Wei-Li Yin & Feng-Mei Wang & Tao Han, 2016. "Association between the HFE C282Y, H63D Polymorphisms and the Risks of Non-Alcoholic Fatty Liver Disease, Liver Cirrhosis and Hepatocellular Carcinoma: An Updated Systematic Review and Meta-Analysis o," PLOS ONE, Public Library of Science, vol. 11(9), pages 1-17, September.
    18. Bishal Mohindru & David Turner & Tracey Sach & Diana Bilton & Siobhan Carr & Olga Archangelidi & Arjun Bhadhuri & Jennifer A. Whitty, 2020. "Health State Utility Data in Cystic Fibrosis: A Systematic Review," PharmacoEconomics - Open, Springer, vol. 4(1), pages 13-25, March.
    19. Subramaniam, Mega & Pang, Natalie & Morehouse, Shandra & Asgarali-Hoffman, S. Nisa, 2020. "Examining vulnerability in youth digital information practices scholarship: What are we missing or exhausting?," Children and Youth Services Review, Elsevier, vol. 116(C).
    20. Neal R. Haddaway & Matthew J. Page & Chris C. Pritchard & Luke A. McGuinness, 2022. "PRISMA2020: An R package and Shiny app for producing PRISMA 2020‐compliant flow diagrams, with interactivity for optimised digital transparency and Open Synthesis," Campbell Systematic Reviews, John Wiley & Sons, vol. 18(2), June.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:gam:jsusta:v:12:y:2020:i:24:p:10376-:d:460658. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: MDPI Indexing Manager (email available below). General contact details of provider: https://www.mdpi.com .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.