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Experience and Acceptance of Autonomous Shuttles in the Brussels Capital Region

Author

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  • Manon Feys

    (Research Centre MOBI—Mobility, Logistics and Automotive Technology, Vrije Universiteit Brussel, Pleinlaan 2, Elsene, 1050 Brussels, Belgium
    These authors contributed equally to this work.)

  • Evy Rombaut

    (Research Centre MOBI—Mobility, Logistics and Automotive Technology, Vrije Universiteit Brussel, Pleinlaan 2, Elsene, 1050 Brussels, Belgium
    These authors contributed equally to this work.)

  • Lieselot Vanhaverbeke

    (Research Centre MOBI—Mobility, Logistics and Automotive Technology, Vrije Universiteit Brussel, Pleinlaan 2, Elsene, 1050 Brussels, Belgium
    These authors contributed equally to this work.)

Abstract

Current technological developments allow the testing of shared autonomous electric vehicles in real-life conditions. Consequently, we can evaluate how users react and if these developments might lead to more sustainable transport behaviour in the future. The purpose of this study was to capture public opinion regarding autonomous vehicles in terms of user experience and intended future use. Autonomous shuttles were operated in the Brussels Capital Region in a mixed traffic situation, allowing interaction with other road users. We compared the results of two pilots with different target groups in the same city. Public opinion was captured through an online survey after passengers had experienced a ride. Our results showed that more than 70% of the passengers expressed no concerns with regards to autonomous vehicles. The majority had a positive experience with the shuttle and evaluated the shuttle positively in terms of driving behaviour, entry and exit and comfort. The regression analysis indicated that enjoyment of the ride is an important factor that contributes to the intention to use autonomous shuttles in the future.

Suggested Citation

  • Manon Feys & Evy Rombaut & Lieselot Vanhaverbeke, 2020. "Experience and Acceptance of Autonomous Shuttles in the Brussels Capital Region," Sustainability, MDPI, vol. 12(20), pages 1-23, October.
    • Handle: RePEc:gam:jsusta:v:12:y:2020:i:20:p:8403-:d:426863
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    References listed on IDEAS

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    Cited by:

    1. Manon Feys & Evy Rombaut & Lieselot Vanhaverbeke, 2021. "Does a Test Ride Influence Attitude towards Autonomous Vehicles? A Field Experiment with Pretest and Posttest Measurement," Sustainability, MDPI, vol. 13(10), pages 1-20, May.
    2. Muhammad Azam & Sitti Asmah Hassan & Othman Che Puan, 2022. "Autonomous Vehicles in Mixed Traffic Conditions—A Bibliometric Analysis," Sustainability, MDPI, vol. 14(17), pages 1-34, August.
    3. Nemoto, Eliane Horschutz & Korbee, Dorien & Jaroudi, Ines & Viere, Tobias & Naderer, Gabriele & Fournier, Guy, 2023. "Integrating automated minibuses into mobility systems – Socio-technical transitions analysis and multi-level perspectives," Technological Forecasting and Social Change, Elsevier, vol. 188(C).
    4. Ardvin Kester S. Ong & Josephine D. German & Anak Agung Ngurah Perwira Redi & Lara Nicole Z. Cordova & Franscine Althea B. Longanilla & Neallo L. Caprecho & Rocksel Andry V. Javier, 2023. "Antecedents of Behavioral Intentions for Purchasing Hybrid Cars Using Sustainability Theory of Planned Behavior Integrated with UTAUT2," Sustainability, MDPI, vol. 15(9), pages 1-24, May.
    5. Md. Mokhlesur Rahman & Jean-Claude Thill, 2023. "What Drives People’s Willingness to Adopt Autonomous Vehicles? A Review of Internal and External Factors," Sustainability, MDPI, vol. 15(15), pages 1-29, July.
    6. Namgung, Hyewon & Chikaraishi, Makoto & Fujiwara, Akimasa, 2023. "Influence of real and video-based experiences on stated acceptance of connected public transportation and autonomous vehicles in a transit mall: A hybrid choice modeling approach," Transportation Research Part A: Policy and Practice, Elsevier, vol. 173(C).

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