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Performance and Intrusiveness of Crowdshipping Systems: An Experiment with Commuting Cyclists in The Netherlands

Author

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  • Xiao Lin

    (Department of Transport and Planning, Delft University of Technology, 2628 CN Delft, The Netherlands)

  • Yoshinari Nishiki

    (Technology of Future Utopia (TOFU), 3022 BH Rotterdam, The Netherlands)

  • Lóránt A. Tavasszy

    (Department of Transport and Planning, Delft University of Technology, 2628 CN Delft, The Netherlands)

Abstract

Crowdshipping systems are receiving increasing attention in both industry and academia. Different aspects of crowdshipping (summarized as platform, supply, and demand) are investigated in research. To date, the mutual influence of crowdshipping platform design and its supply side (with participating crowdshippers) has not yet been thoroughly investigated. This paper addresses this mutual influence by investigating the relations between shipping performance and intrusiveness to daily trips of commuters who voluntarily act as cycle couriers. In an experiment in The Hague, cyclists were asked to transport small parcels during a simulated daily commuting routine. The grid of commuting trips acted as a relay network to move parcels to their individual destinations. All the movements of the parcels were recorded by GPS trackers. The analysis indicates that a higher degree of complexity of rules in crowdshipping systems can lead to better system performance. Meanwhile, it also imposes higher intrusiveness, as participants need to deviate more from their routines of daily, uninterrupted trips. The case also suggests that a well-designed crowdshipping system can increase system performance without having to ask too much from crowdshippers. This study provides reference to better design such systems, and opens up directions for further research that can be used to provide thorough guidelines for the implementation of crowdshipping platforms.

Suggested Citation

  • Xiao Lin & Yoshinari Nishiki & Lóránt A. Tavasszy, 2020. "Performance and Intrusiveness of Crowdshipping Systems: An Experiment with Commuting Cyclists in The Netherlands," Sustainability, MDPI, vol. 12(17), pages 1-14, September.
    • Handle: RePEc:gam:jsusta:v:12:y:2020:i:17:p:7208-:d:408390
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    References listed on IDEAS

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    Cited by:

    1. Mohri, Seyed Sina & Nassir, Neema & Thompson, Russell G. & Lavieri, Patricia Sauri, 2024. "Public transportation-based crowd-shipping initiatives: Are users willing to participate? Why not?," Transportation Research Part A: Policy and Practice, Elsevier, vol. 182(C).
    2. Cebeci, Merve Seher & Tapia, Rodrigo Javier & Kroesen, Maarten & de Bok, Michiel & Tavasszy, Lóránt, 2023. "The effect of trust on the choice for crowdshipping services," Transportation Research Part A: Policy and Practice, Elsevier, vol. 170(C).
    3. Mancini, Simona & Gansterer, Margaretha, 2022. "Bundle generation for last-mile delivery with occasional drivers," Omega, Elsevier, vol. 108(C).

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