IDEAS home Printed from https://ideas.repec.org/a/gam/jsusta/v11y2019i23p6543-d288939.html
   My bibliography  Save this article

Fare Evasion in Public Transport: Grouping Transantiago Users’ Behavior

Author

Listed:
  • Felipe González

    (Faculty of Engineering and Sciences, Department of Industrial Engineering, Universidad Diego Portales, Vergara 432, Santiago 8320000, Chile)

  • Carolina Busco

    (CB Estudios de Organización y Entorno, Camino de la Laguna 15111, Santiago 8320000, Chile)

  • Katheryn Codocedo

    (Faculty of Engineering and Sciences, Department of Industrial Engineering, Universidad Diego Portales, Vergara 432, Santiago 8320000, Chile)

Abstract

A survey was conducted in July 2018 on the public bus system in Santiago, Chile, in which 457 users were asked to respond to a list of 42 statements expressing a range of attitudes on different aspects of the problem of fare evasion. The respondents were first categorized according to whether they had been observed paying or not paying the fare, and their responses were then subjected to separate cluster analyses that partitioned the respondents into groups according to their views on each survey statement. The analyses identified four distinguishable types or groups among those who did not pay the fare—radical, strategic, ambivalent, and accidental evaders—and three groups among those who did pay—proud, empathetic, and circumstantial evaders. The distinguishing factors motivating the decision to pay or not to pay the fare were found generally to reflect values and attitudes or ideologies but were also influenced by users’ perception of the social acceptability of evasion, the presence of anti-evasion measures, and how “organized” they were in taking care to have a farecard with them when planning to take a bus.

Suggested Citation

  • Felipe González & Carolina Busco & Katheryn Codocedo, 2019. "Fare Evasion in Public Transport: Grouping Transantiago Users’ Behavior," Sustainability, MDPI, vol. 11(23), pages 1-17, November.
    • Handle: RePEc:gam:jsusta:v:11:y:2019:i:23:p:6543-:d:288939
    as

    Download full text from publisher

    File URL: https://www.mdpi.com/2071-1050/11/23/6543/pdf
    Download Restriction: no
    File URL: https://www.mdpi.com/2071-1050/11/23/6543/
    Download Restriction: no
    ---><---

    References listed on IDEAS

    as
    1. Daunt, Kate L. & Harris, Lloyd C., 2011. "Customers acting badly: Evidence from the hospitality industry," Journal of Business Research, Elsevier, vol. 64(10), pages 1034-1042, October.
    2. Currie, Graham & Delbosc, Alexa, 2017. "An empirical model for the psychology of deliberate and unintentional fare evasion," Transport Policy, Elsevier, vol. 54(C), pages 21-29.
    3. Troncoso, Rodrigo & de Grange, Louis, 2017. "Fare evasion in public transport: A time series approach," Transportation Research Part A: Policy and Practice, Elsevier, vol. 100(C), pages 311-318.
    4. Gary S. Becker, 1974. "Crime and Punishment: An Economic Approach," NBER Chapters, in: Essays in the Economics of Crime and Punishment, pages 1-54, National Bureau of Economic Research, Inc.
    5. Bucciol, Alessandro & Landini, Fabio & Piovesan, Marco, 2013. "Unethical behavior in the field: Demographic characteristics and beliefs of the cheater," Journal of Economic Behavior & Organization, Elsevier, vol. 93(C), pages 248-257.
    6. Allingham, Michael G. & Sandmo, Agnar, 1972. "Income tax evasion: a theoretical analysis," Journal of Public Economics, Elsevier, vol. 1(3-4), pages 323-338, November.
    7. Barabino, Benedetto & Salis, Sara & Useli, Bruno, 2014. "Fare evasion in proof-of-payment transit systems: Deriving the optimum inspection level," Transportation Research Part B: Methodological, Elsevier, vol. 70(C), pages 1-17.
    8. Delbosc, Alexa & Currie, Graham, 2016. "Cluster analysis of fare evasion behaviours in Melbourne, Australia," Transport Policy, Elsevier, vol. 50(C), pages 29-36.
    9. Jean-Baptiste Suquet, 2010. "Drawing the line: how inspectors enact deviant behaviors," Post-Print hal-01133097, HAL.
    10. Barabino, Benedetto & Salis, Sara & Useli, Bruno, 2013. "A modified model to curb fare evasion and enforce compliance: Empirical evidence and implications," Transportation Research Part A: Policy and Practice, Elsevier, vol. 58(C), pages 29-39.
    11. Barabino, Benedetto & Salis, Sara & Useli, Bruno, 2015. "What are the determinants in making people free riders in proof-of-payment transit systems? Evidence from Italy," Transportation Research Part A: Policy and Practice, Elsevier, vol. 80(C), pages 184-196.
    12. Guarda, Pablo & Galilea, Patricia & Handy, Susan & Muñoz, Juan Carlos & Ortúzar, Juan de Dios, 2016. "Decreasing fare evasion without fines? A microeconomic analysis," Research in Transportation Economics, Elsevier, vol. 59(C), pages 151-158.
    13. Niehaus, Markus & Galilea, Patricia & Hurtubia, Ricardo, 2016. "Accessibility and equity: An approach for wider transport project assessment in Chile," Research in Transportation Economics, Elsevier, vol. 59(C), pages 412-422.
    14. Guarda, Pablo & Galilea, Patricia & Paget-Seekins, Laurel & Ortúzar, Juan de Dios, 2016. "What is behind fare evasion in urban bus systems? An econometric approach," Transportation Research Part A: Policy and Practice, Elsevier, vol. 84(C), pages 55-71.
    Full references (including those not matched with items on IDEAS)

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. Benedetto Barabino & Sara Salis, 2023. "Segmenting fare-evaders by tandem clustering and logistic regression models," Public Transport, Springer, vol. 15(1), pages 61-96, March.
    2. Ramos, Raúl & Silva, Hugo E., 2023. "Fare evasion in public transport: How does it affect the optimal design and pricing?," Transportation Research Part B: Methodological, Elsevier, vol. 176(C).
    3. Antonín Pavlíček & František Sudzina, 2020. "Intergroup Comparison of Personalities in the Preferred Pricing of Public Transport in Rush Hours: Data Revisited," Sustainability, MDPI, vol. 12(12), pages 1-9, June.
    4. Rozynek, Caroline, 2024. "Imagine the financial barrier to public transport use disappears. The impact of the 9-Euro-Ticket on the mobility and social participation of low-income households with children," Transport Policy, Elsevier, vol. 149(C), pages 80-90.
    5. Rozynek, Caroline & Schwerdtfeger, Stefanie & Lanzendorf, Martin, 2022. "The influence of limited financial resources on daily travel practices. A case study of low-income households with children in the Hanover Region (Germany)," Journal of Transport Geography, Elsevier, vol. 100(C).
    6. Celse, Jérémy & Grolleau, Gilles, 2023. "Fare evasion and information provision: What information should be provided to reduce fare-evasion?," Transport Policy, Elsevier, vol. 138(C), pages 119-128.
    7. Brotcorne, L. & Escalona, P. & Fortz, B. & Labbé, M., 2021. "Fare inspection patrols scheduling in transit systems using a Stackelberg game approach," Transportation Research Part B: Methodological, Elsevier, vol. 154(C), pages 1-20.

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Ramos, Raúl & Silva, Hugo E., 2023. "Fare evasion in public transport: How does it affect the optimal design and pricing?," Transportation Research Part B: Methodological, Elsevier, vol. 176(C).
    2. Guzman, Luis A. & Arellana, Julian & Camargo, José Pablo, 2021. "A hybrid discrete choice model to understand the effect of public policy on fare evasion discouragement in Bogotá's Bus Rapid Transit," Transportation Research Part A: Policy and Practice, Elsevier, vol. 151(C), pages 140-153.
    3. Porath, Keiko & Galilea, Patricia, 2020. "Temporal analysis of fare evasion in Transantiago: A socio-political view," Research in Transportation Economics, Elsevier, vol. 83(C).
    4. Allen, Jaime & Muñoz, Juan Carlos & Ortúzar, Juan de Dios, 2019. "On evasion behaviour in public transport: Dissatisfaction or contagion?," Transportation Research Part A: Policy and Practice, Elsevier, vol. 130(C), pages 626-651.
    5. Celse, Jérémy & Grolleau, Gilles, 2023. "Fare evasion and information provision: What information should be provided to reduce fare-evasion?," Transport Policy, Elsevier, vol. 138(C), pages 119-128.
    6. Boyd, Colin, 2020. "Revisiting the foundations of fare evasion research," Transportation Research Part A: Policy and Practice, Elsevier, vol. 137(C), pages 313-324.
    7. Benedetto Barabino & Cristian Lai & Alessandro Olivo, 2020. "Fare evasion in public transport systems: a review of the literature," Public Transport, Springer, vol. 12(1), pages 27-88, March.
    8. Benedetto Barabino & Sara Salis, 2019. "Moving Towards a More Accurate Level of Inspection Against Fare Evasion in Proof-of-Payment Transit Systems," Networks and Spatial Economics, Springer, vol. 19(4), pages 1319-1346, December.
    9. Elmar Wilhelm M. Fürst & David M. Herold, 2018. "Fare Evasion and Ticket Forgery in Public Transport: Insights from Germany, Austria and Switzerland," Societies, MDPI, vol. 8(4), pages 1-16, October.
    10. Delbosc, Alexa & Currie, Graham, 2016. "Cluster analysis of fare evasion behaviours in Melbourne, Australia," Transport Policy, Elsevier, vol. 50(C), pages 29-36.
    11. Krembsler, Jonas & Spiegelberg, Sandra & Hasenfelder, Richard & Kämpf, Nicki Lena & Winter, Thomas & Winter, Nicola & Knappe, Robert, 2024. "Fare revenue forecast in public transport: A comparative case study," Research in Transportation Economics, Elsevier, vol. 105(C).
    12. Ayal, Shahar & Celse, Jérémy & Hochman, Guy, 2021. "Crafting messages to fight dishonesty: A field investigation of the effects of social norms and watching eye cues on fare evasion," Organizational Behavior and Human Decision Processes, Elsevier, vol. 166(C), pages 9-19.
    13. Munizaga, Marcela A. & Gschwender, Antonio & Gallegos, Nestor, 2020. "Fare evasion correction for smartcard-based origin-destination matrices," Transportation Research Part A: Policy and Practice, Elsevier, vol. 141(C), pages 307-322.
    14. Oscar Egu & Patrick Bonnel, 2020. "Can we estimate accurately fare evasion without a survey? Results from a data comparison approach in Lyon using fare collection data, fare inspection data and counting data," Public Transport, Springer, vol. 12(1), pages 1-26, March.
    15. Troncoso, Rodrigo & de Grange, Louis, 2017. "Fare evasion in public transport: A time series approach," Transportation Research Part A: Policy and Practice, Elsevier, vol. 100(C), pages 311-318.
    16. Barabino, Benedetto & Salis, Sara & Useli, Bruno, 2015. "What are the determinants in making people free riders in proof-of-payment transit systems? Evidence from Italy," Transportation Research Part A: Policy and Practice, Elsevier, vol. 80(C), pages 184-196.
    17. Martina Manfre' & Viola Angelini, 2018. "Does The Financial Situation affect Cheating Behavior? An Investigation through Financial Literacy," Working Papers 06/2018, University of Verona, Department of Economics.
    18. Brotcorne, L. & Escalona, P. & Fortz, B. & Labbé, M., 2021. "Fare inspection patrols scheduling in transit systems using a Stackelberg game approach," Transportation Research Part B: Methodological, Elsevier, vol. 154(C), pages 1-20.
    19. Currie, Graham & Delbosc, Alexa, 2017. "An empirical model for the psychology of deliberate and unintentional fare evasion," Transport Policy, Elsevier, vol. 54(C), pages 21-29.
    20. Cantillo, Angel & Raveau, Sebastián & Muñoz, Juan Carlos, 2022. "Fare evasion on public transport: Who, when, where and how?," Transportation Research Part A: Policy and Practice, Elsevier, vol. 156(C), pages 285-295.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:gam:jsusta:v:11:y:2019:i:23:p:6543-:d:288939. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: MDPI Indexing Manager (email available below). General contact details of provider: https://www.mdpi.com .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.