Designing a New Shuttle Service to Meet Large-Scale Instantaneous Peak Demands for Passenger Transportation in a Metropolitan Context: A Green, Low-Cost Mass Transport Option

Currently, the green, sustainable development of metropolises is hindered by problems caused by Large-scale Instantaneous Peak-demands for Passenger-transportation (LIPP), such as traffic congestion and air pollution. To mitigate these problems, we propose a new type of demand-responsive service as an alternative to inefficient “door-to-door” service. The proposed service is based on service units designed to aggregate passengers for shuttle service. To guarantee service quality and efficiency, a maximum passenger walking time constraint, a request rejection mechanism and a scheme for ensuring solution feasibility are considered. Through numerical experiments, we prove the following: (i) the proposed transport option exhibits better performance (by 40.37% for passengers and by 35.79% for operators) than the door-to-door transport option for solving real cases. (ii) By testing different datasets, we prove that the proposed service is more suitable for the request distributions that are spatiotemporally concentrated. (iii) Regarding the individual components of the proposed clustering-first, routing-second solution framework, the proposed soft clustering algorithm exhibits better performance than the classical hard clustering method (by 8%), and the proposed routing algorithm is 1.5 times more efficient than the commercial solution software GAMS.