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Configurations of Care Work: Fragile Partnerships in the Co-Production of Long-Term Care Services

Author

Listed:
  • Laila Tingvold

    (Centre for Care Research East, Norwegian University of Science and Technology (NTNU), 2815 Gjøvik, Norway)

  • Nina Olsvold

    (Faculty of Health, VID Specialized University, 0370 Oslo, Norway)

Abstract

Over the last decade, authorities in several Western countries have stated their ambitions to increase the share of volunteers contributing alongside professionals in the future long-term care (LTC) sector, but the introduction of volunteers as co-producers of care services is sparsely investigated. This article is based on an empirical case study in Norway and investigates how co-production is translated into practice in diverse settings. Our findings demonstrate that understandings of voluntary work were fragmented. Co-production appears as a fragile partnership with an unclear understanding of the roles, expectations, and opportunities among the various parties who had different purposes/agendas and limited knowledge. To successfully provide added value in coproducing care, agents need to understand the whole picture and context, and build a common understanding of ‘why’ coproduce.

Suggested Citation

  • Laila Tingvold & Nina Olsvold, 2023. "Configurations of Care Work: Fragile Partnerships in the Co-Production of Long-Term Care Services," Societies, MDPI, vol. 13(11), pages 1-12, November.
    • Handle: RePEc:gam:jsoctx:v:13:y:2023:i:11:p:234-:d:1272682
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    References listed on IDEAS

    as
    1. Marjolein I. Broese van Groenou & Alice Boer, 2016. "Providing informal care in a changing society," European Journal of Ageing, Springer, vol. 13(3), pages 271-279, September.
    2. Adina Dudau & Russ Glennon & Bram Verschuere, 2019. "Following the yellow brick road? (Dis)enchantment with co-design, co-production and value co-creation in public services," Public Management Review, Taylor & Francis Journals, vol. 21(11), pages 1577-1594, November.
    3. W. H. Voorberg & V. J. J. M. Bekkers & L. G. Tummers, 2015. "A Systematic Review of Co-Creation and Co-Production: Embarking on the social innovation journey," Public Management Review, Taylor & Francis Journals, vol. 17(9), pages 1333-1357, October.
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