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Analysis of the Activities That Make Up the Reverse Logistics Processes and Their Importance for the Future of Logistics Networks: An Exploratory Study Using the TOPSIS Technique

Author

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  • Vitor William Batista Martins

    (Postgraduate Program in Technology, Natural Resources and Sustainability in the Amazon (PPGTEC/CCNT/UEPA), Department of Production Engineering, State University of Pará, Belém 66095-015, Brazil)

  • Denilson Ricardo de Lucena Nunes

    (Department of Production Engineering, State University of Pará, Castanhal 68745-000, Brazil)

  • André Cristiano Silva Melo

    (Postgraduate Program in Technology, Natural Resources and Sustainability in the Amazon (PPGTEC/CCNT/UEPA), Department of Production Engineering, State University of Pará, Belém 66095-015, Brazil)

  • Rayra Brandão

    (Department Administration Course, Federal Rural University of The Amazon, Tomé-Açu 68680-000, Brazil)

  • Antônio Erlindo Braga Júnior

    (Department of Industrial Design, State University of Pará, Belém 66095-015, Brazil)

  • Verônica de Menezes Nascimento Nagata

    (Department of Production Engineering, State University of Pará, Belém 66095-015, Brazil)

Abstract

Background : The wide variety of terms that converge in reverse logistics have been more evident and discussed in the current context of the literature, such as reverse channels, reverse supply chain, closed-loop supply chain, and circular supply chain. Regarding this, this paper aimed to investigate the level of uncertainty about the activities that make up the Reverse Logistics process in the opinion of professionals working in this area in Brazil, to develop a discussion relating to the sustainable development goals proposed by the UN and their importance for the future of logistics networks. Methods : Initially, through a detailed systematic review of the literature, the activities that make up the RL processes were identified. Then, a questionnaire was elaborated on regarding such activities, and a survey was developed with professionals in the area. The data obtained were analyzed through a descriptive analysis of means, calculation of Cronbach’s Alpha, and using the multicriteria decision technique TOPSIS. Results : It is possible to see that professionals involved with RL processes in Brazil still have many doubts regarding which activities belong to the RL process. In the opinion of Brazilian professionals, 10 of these activities have generated high levels of uncertainties about their belonging or not to the RL process. On the other hand, with a low level of uncertainty, 3 activities were not considered and 3 were considered to make up the RL process. Conclusions : It is believed that this study can contribute to the generation of knowledge by comparing basic information in the scientific literature with the practical knowledge of professionals belonging to the reverse logistics sector working in the Brazilian context.

Suggested Citation

  • Vitor William Batista Martins & Denilson Ricardo de Lucena Nunes & André Cristiano Silva Melo & Rayra Brandão & Antônio Erlindo Braga Júnior & Verônica de Menezes Nascimento Nagata, 2022. "Analysis of the Activities That Make Up the Reverse Logistics Processes and Their Importance for the Future of Logistics Networks: An Exploratory Study Using the TOPSIS Technique," Logistics, MDPI, vol. 6(3), pages 1-17, August.
    • Handle: RePEc:gam:jlogis:v:6:y:2022:i:3:p:60-:d:889247
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    References listed on IDEAS

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