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Factors Associated with Work-Related Burnout among Corporate Employees Amidst COVID-19 Pandemic

Author

Listed:
  • Lawrence T Lam

    (Tung Wah College, Hong Kong, China
    Faculty of Health, University of Technology Sydney, Ultimo, NSW 2007, Australia)

  • Mary K Lam

    (Department of Health and Biomedical Sciences, RMIT University, Melbourne, VIC 3083, Australia)

  • Prasuna Reddy

    (Faculty of Science, Engineering and Technology, Swinburne University, Hawthorn, VIC 3122, Australia)

  • Prudence Wong

    (Mental Health Association Hong Kong, Hong Kong, China)

Abstract

Work-related burnout is common and has detrimental effects on employees in many industries. The current study aims to examine both environmental and personal factors that are associated with work-related burnout in a population of corporate employees who managed to retain their jobs amidst the global COVID-19 pandemic crisis. This cross-sectional survey served as the baseline data collection of a phase III wait-listed cluster randomised controlled trial (CRCT) of an intervention program on mental well-being at the workplace. Participants were recruited from six large-size corporations. Work-related burnout was assessed by the Maslach Burnout Inventory (MBI), and the Moos Work Environment Scale (WES) was used for evaluating the workers’ perspective on the workplace. Information was also collected on demographics and health behaviours. Burnout in this sample was prevalent with 60% of participants rated at a moderate to a high level on emotional exhaustion. Results from the multiple linear regression analyses suggested that different factors were related to different components of burnout. For example, age, work involvement, co-worker cohesion, and work pressure were associated with emotional exhaustion and depersonalisation while others were related to professional accomplishment. The overall results suggested that the work environment is of influential importance to the burnout of employees. However, although the study was conducted during the peak of the COVID-19 pandemic, the factors identified as relating to workplace burnout do not differ much from those identified in a crisis time. Implications of the results were discussed.

Suggested Citation

  • Lawrence T Lam & Mary K Lam & Prasuna Reddy & Prudence Wong, 2022. "Factors Associated with Work-Related Burnout among Corporate Employees Amidst COVID-19 Pandemic," IJERPH, MDPI, vol. 19(3), pages 1-10, January.
    • Handle: RePEc:gam:jijerp:v:19:y:2022:i:3:p:1295-:d:732378
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    References listed on IDEAS

    as
    1. Paul Litchfield & Cary Cooper & Christine Hancock & Patrick Watt, 2016. "Work and Wellbeing in the 21st Century," IJERPH, MDPI, vol. 13(11), pages 1-11, October.
    2. Chung, Youngsoon & Choo, Hyekyung, 2019. "A structural path to job satisfaction, burnout, and intent to leave among child protection workers: A South Korean study," Children and Youth Services Review, Elsevier, vol. 100(C), pages 304-312.
    3. Janika Mette & Swantje Robelski & Tanja Wirth & Albert Nienhaus & Volker Harth & Stefanie Mache, 2020. "“Engaged, Burned Out, or Both?” A Structural Equation Model Testing Risk and Protective Factors for Social Workers in Refugee and Homeless Aid," IJERPH, MDPI, vol. 17(2), pages 1-14, January.
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