IDEAS home Printed from https://ideas.repec.org/a/gam/jijerp/v19y2022i15p9636-d881016.html
   My bibliography  Save this article

Childbirth Satisfaction during the COVID-19 Pandemic in a Hospital in Southwestern Spain

Author

Listed:
  • María González-Morcillo

    (Servicio Extremeño de Salud, Hospital San Pedro de Alcántara, 10003 Cáceres, Spain)

  • Esther Tiburcio-Palos

    (Centro José Mª Álvarez, Servicio Extremeño de Salud, 06400 Don Benito, Spain)

  • Sergio Cordovilla-Guardia

    (Nursing Department, Nursing and Occupational Therapy College, Universidad de Extremadura, Avda de la Universidad s/n, 10003 Cáceres, Spain
    Health and Care Research Group (GISyC), Universidad de Extremadura, 10003 Cáceres, Spain)

  • Esperanza Santano-Mogena

    (Nursing Department, Nursing and Occupational Therapy College, Universidad de Extremadura, Avda de la Universidad s/n, 10003 Cáceres, Spain
    Health and Care Research Group (GISyC), Universidad de Extremadura, 10003 Cáceres, Spain)

  • Cristina Franco-Antonio

    (Nursing Department, Nursing and Occupational Therapy College, Universidad de Extremadura, Avda de la Universidad s/n, 10003 Cáceres, Spain
    Health and Care Research Group (GISyC), Universidad de Extremadura, 10003 Cáceres, Spain)

Abstract

Satisfaction, in relation to care received, is a good indicator of quality of care. The objective of this study was to analyze the degree of satisfaction with childbirth and postpartum care as reported by women from one hospital in southwestern Spain during the COVID-19 pandemic. Factors that influenced care were also examined. A cross-sectional study was carried out between the months of October 2020 and February 2021. Satisfaction was measured through the COMFORTS scale, validated in Spanish. A final sample of 116 women was included in the study. The mean age was 32.08 (±4.68) years. A total of 111 (95.69%) women were satisfied or very satisfied with the care received. The median satisfaction score was higher among multiparous women (187 (199–173)) than among primiparous women (174 (193–155.50)) ( p = 0.003). Differences in satisfaction were found as a function of the use of epidural analgesia, being higher among women who had planned its use but ultimately did not use it (188 (172.50–199.75)) or who planned its use and did (186 (169.50–198)) than among those who had not planned to use epidural analgesia but ultimately received it (173.50 (187.50–146.25)) or those who did not use it, as planned, before childbirth (172 (157–185)) ( p = 0.020). Overall satisfaction rate between SARS-CoV-2-negative women assisted was high. Parity and use of epidural analgesia were two factors influencing satisfaction scores in our sample.

Suggested Citation

  • María González-Morcillo & Esther Tiburcio-Palos & Sergio Cordovilla-Guardia & Esperanza Santano-Mogena & Cristina Franco-Antonio, 2022. "Childbirth Satisfaction during the COVID-19 Pandemic in a Hospital in Southwestern Spain," IJERPH, MDPI, vol. 19(15), pages 1-12, August.
    • Handle: RePEc:gam:jijerp:v:19:y:2022:i:15:p:9636-:d:881016
    as

    Download full text from publisher

    File URL: https://www.mdpi.com/1660-4601/19/15/9636/pdf
    Download Restriction: no
    File URL: https://www.mdpi.com/1660-4601/19/15/9636/
    Download Restriction: no
    ---><---

    References listed on IDEAS

    as
    1. Williams, Brian, 1994. "Patient satisfaction: A valid concept?," Social Science & Medicine, Elsevier, vol. 38(4), pages 509-516, February.
    2. Rafael Vila-Candel & Víctor M. González-Chordá & Francisco Javier Soriano-Vidal & Enrique Castro-Sánchez & Noelia Rodríguez-Blanco & Ana Gómez-Seguí & Laura Andreu-Pejó & Cristina Martínez-Porcar & Ca, 2022. "Obstetric–Neonatal Care during Birth and Postpartum in Symptomatic and Asymptomatic Women Infected with SARS-CoV-2: A Retrospective Multicenter Study," IJERPH, MDPI, vol. 19(9), pages 1-14, April.
    3. Simge Zeyneloğlu & Sezer Kısa & Hülya Özberk & Aysun Badem, 2017. "Predictors and measurement of satisfaction with postpartum care in a government hospital," Nursing & Health Sciences, John Wiley & Sons, vol. 19(2), pages 198-203, June.
    Full references (including those not matched with items on IDEAS)

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Röttger, Julia & Blümel, Miriam & Fuchs, Sabine & Busse, Reinhard, 2014. "Assessing the responsiveness of chronic disease care - Is the World Health Organization's concept of health system responsiveness applicable?," Social Science & Medicine, Elsevier, vol. 113(C), pages 87-94.
    2. Sohail, Mohammad, 2005. "Accessibility and Quality of Government Primary Health Care: Achievement and Constraints," Bangladesh Development Studies, Bangladesh Institute of Development Studies (BIDS), vol. 31(3-4), pages 63-98, Sept-Dec.
    3. Hekkert, Karin Dorieke & Cihangir, Sezgin & Kleefstra, Sophia Martine & van den Berg, Bernard & Kool, Rudolf Bertijn, 2009. "Patient satisfaction revisited: A multilevel approach," Social Science & Medicine, Elsevier, vol. 69(1), pages 68-75, July.
    4. Martyn C Jones & Brian Williams & Janice Rattray & Steve MacGillivray & Debbie Baldie & Abdul‐Razak Abubakari & Joanne Coyle & Susan Mackie & Eileen McKenna, 2018. "Extending the assessment of patient‐centredness in health care: Development of the updated Valuing Patients as Individuals Scale using exploratory factor analysis," Journal of Clinical Nursing, John Wiley & Sons, vol. 27(1-2), pages 65-76, January.
    5. Ishikawa, Hirono & Hashimoto, Hideki & Kiuchi, Takahiro, 2013. "The evolving concept of “patient-centeredness” in patient–physician communication research," Social Science & Medicine, Elsevier, vol. 96(C), pages 147-153.
    6. Agneta Schröder & Gerd Ahlström & Bodil Wilde Larsson, 2006. "Patients’ perceptions of the concept of the quality of care in the psychiatric setting: a phenomenographic study," Journal of Clinical Nursing, John Wiley & Sons, vol. 15(1), pages 93-102, January.
    7. Mauro Serapioni & Pedro Lopes Ferreira & Patrícia Antunes, 2014. "Participação em Saúde: Conceitos e Conteúdos," Notas Económicas, Faculty of Economics, University of Coimbra, issue 40, pages 26-42, December.
    8. Liliana Hawrysz & Grażyna Gierszewska & Agnieszka Bitkowska, 2021. "The Research on Patient Satisfaction with Remote Healthcare Prior to and during the COVID-19 Pandemic," IJERPH, MDPI, vol. 18(10), pages 1-14, May.
    9. Bentur, Netta & Gross, Revital & Brammli-Greenberg, Shuli, 2004. "Satisfaction with and access to community care of the chronically ill in Israel's health system," Health Policy, Elsevier, vol. 67(2), pages 129-136, February.
    10. Murante, Anna Maria & Vainieri, Milena & Rojas, Diana & Nuti, Sabina, 2014. "Does feedback influence patient - professional communication? Empirical evidence from Italy," Health Policy, Elsevier, vol. 116(2), pages 273-280.
    11. Valérie Buthion & Nathalie Dumet & Stéphanie Verfay-Bertaud & Mélissa Amate & Nathalie Havet, 2018. "EFFICARD - L’organisation des soins et la vie avec l’insuffisance cardiaque Etude exploratoire sur les interactions entre les patients et leur prise en charge," Working Papers hal-01989323, HAL.
    12. Santos, Eleonora & Khan, Shahed, 2018. "Patients' Satisfaction with the NHS: A Novel Indicator for Portugal," EconStor Open Access Articles and Book Chapters, ZBW - Leibniz Information Centre for Economics, vol. 5(1), pages 12-17.
    13. Schutt, Russell K. & Goldfinger, Stephen M. & Penk, Walter E., 1997. "Satisfaction with residence and with life: When homeless mentally ill persons are housed," Evaluation and Program Planning, Elsevier, vol. 20(2), pages 185-194, May.
    14. McKillip, Jack & Cox, Caryl, 1998. "Strengthening the criterion-related validity of professional certifications," Evaluation and Program Planning, Elsevier, vol. 21(2), pages 191-197, May.
    15. GOLDBACH Dumitru & RADULIAN Andreea & POPA Mircea, 2023. "Characteristics Of Consumer Behaviour In Services Sector," Revista Economica, Lucian Blaga University of Sibiu, Faculty of Economic Sciences, vol. 75(1), pages 19-29, April.
    16. Prussing, Erica & Sobo, Elisa J. & Walker, Elizabeth & Kurtin, Paul S., 2005. "Between 'desperation' and disability rights: a narrative analysis of complementary/alternative medicine use by parents for children with Down syndrome," Social Science & Medicine, Elsevier, vol. 60(3), pages 587-598, February.
    17. Margareta Warrén Stomberg & Ulla‐Britt Öman, 2006. "Patients undergoing total hip arthroplasty: a perioperative pain experience," Journal of Clinical Nursing, John Wiley & Sons, vol. 15(4), pages 451-458, April.
    18. Stefanini, Alessandro & Aloini, Davide & Gloor, Peter & Pochiero, Federica, 2021. "Patient satisfaction in emergency department: Unveiling complex interactions by wearable sensors," Journal of Business Research, Elsevier, vol. 129(C), pages 600-611.
    19. Mirela Catalina Turkes & Alexandru Olariu & Mirela Matache, 2017. "Patient Satisfaction Perceived in the Emergency Department: A Quantitative Study in a State Hospital in Romania," Academic Journal of Economic Studies, Faculty of Finance, Banking and Accountancy Bucharest,"Dimitrie Cantemir" Christian University Bucharest, vol. 3(3), pages 112-117, September.
    20. Jones, Andrew M. & Rice, Nigel & Robone, Silvana & Dias, Pedro Rosa, 2011. "Inequality and polarisation in health systems' responsiveness: A cross-country analysis," Journal of Health Economics, Elsevier, vol. 30(4), pages 616-625, July.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:gam:jijerp:v:19:y:2022:i:15:p:9636-:d:881016. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: MDPI Indexing Manager (email available below). General contact details of provider: https://www.mdpi.com .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.