The Research on Patient Satisfaction with Remote Healthcare Prior to and during the COVID-19 Pandemic
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- Diamantopoulos, Adamantios & Riefler, Petra & Roth, Katharina P., 2008.
"Advancing formative measurement models,"
Journal of Business Research, Elsevier, vol. 61(12), pages 1203-1218, December.
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- Piotr Korneta & Magdalena Kludacz-Alessandri & Renata Walczak, 2021. "The Impact of COVID-19 on the Performance of Primary Health Care Service Providers in a Capitation Payment System: A Case Study from Poland," IJERPH, MDPI, vol. 18(4), pages 1-19, February.
- Williams, Brian, 1994. "Patient satisfaction: A valid concept?," Social Science & Medicine, Elsevier, vol. 38(4), pages 509-516, February.
- Yang, Yefei & Zhang, Xiaofei & Lee, Peter K.C., 2019. "Improving the effectiveness of online healthcare platforms: An empirical study with multi-period patient-doctor consultation data," International Journal of Production Economics, Elsevier, vol. 207(C), pages 70-80.
- Ida Barca & Daniela Novembre & Elio Giofrè & Davide Caruso & Raffaella Cordaro & Elvis Kallaverja & Francesco Ferragina & Maria Giulia Cristofaro, 2020. "Telemedicine in Oral and Maxillo-Facial Surgery: An Effective Alternative in Post COVID-19 Pandemic," IJERPH, MDPI, vol. 17(20), pages 1-11, October.
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Cited by:
- Fausto Famà & Roberto Lo Giudice & Gaetano Di Vita & João Paulo Mendes Tribst & Giorgio Lo Giudice & Alessandro Sindoni, 2021. "COVID-19 and the Impact on the Cranio-Oro-Facial Trauma Care in Italy: An Epidemiological Retrospective Cohort Study," IJERPH, MDPI, vol. 18(13), pages 1-9, July.
- Schillaci, Carmela Elita & de Cosmo, Lucrezia Maria & Piper, Luigi & Nicotra, Melita & Guido, Gianluigi, 2024. "Anthropomorphic chatbots' for future healthcare services: Effects of personality, gender, and roles on source credibility, user satisfaction, and intention to use," Technological Forecasting and Social Change, Elsevier, vol. 199(C).
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Keywords
patient satisfaction; remote healthcare; telehealth services; COVID-19;All these keywords.
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