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We Need Engaged Workers! A Structural Equation Modeling Study from the Positive Organizational Psychology in Times of COVID-19 in Chile

Author

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  • Rodolfo Mendoza-Llanos

    (Social Sciences Department, Universidad del Bío-Bío, Chillán 3800708, Chile)

  • Álvaro Acuña-Hormazábal

    (Business Management Department, Universidad del Bío-Bío, Chillán 3800708, Chile)

  • Olga Pons-Peregort

    (Department of Business Organization, Universidad Politécnica de Catalunya, 08034 Barcelona, Spain)

Abstract

The COVID-19 pandemic has substantially impacted mental health—workers at institutions are not exempt. In our research, from positive organizational psychology, specifically from the healthy and resilient organization (HERO) model, we analyzed the relationship between healthy organizational practices–engagement and workers’ burnout, and evaluated the mediation role of engagement between healthy organizational practices and worker burnout levels during the COVID-19 pandemic, through structural equation models of a cross-sectional survey-based study. We collected data from a sample of 594 Chilean workers. Our results of the correlations and structural equations demonstrate the relationship between PHOs with engagement (β = 0.51; p < 0.001) and burnout (β = −0.44; p < 0.001), in addition to the mediating effect of engagement between HOP with burnout (β = −0.66; p < 0.001). In conclusion, our findings suggest that healthy organizational practices promoted worker engagement and decreased worker burnout during the COVID-19 pandemic, contributing to the postulates of the HERO model. In addition, we were able to visualize a similar scenario, which showed that burnout during a pandemic decreases when worker engagement mediates the relationship with HOP.

Suggested Citation

  • Rodolfo Mendoza-Llanos & Álvaro Acuña-Hormazábal & Olga Pons-Peregort, 2022. "We Need Engaged Workers! A Structural Equation Modeling Study from the Positive Organizational Psychology in Times of COVID-19 in Chile," IJERPH, MDPI, vol. 19(13), pages 1-13, June.
    • Handle: RePEc:gam:jijerp:v:19:y:2022:i:13:p:7700-:d:845989
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    References listed on IDEAS

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    1. Álvaro Acuña-Hormazábal & Macarena Dávila-Vera & Rodolfo Mendoza-Llanos & Sebastian Maureira-Meneses & Olga Pons-Peregort, 2023. "Engagement and Burnout in Times of COVID-19: A Comparative Analysis Based on Healthy Organizational Practices," Sustainability, MDPI, vol. 15(23), pages 1-14, November.

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