IDEAS home Printed from https://ideas.repec.org/a/gam/jijerp/v18y2021i19p10371-d648561.html
   My bibliography  Save this article

Teamworking in Healthcare during the COVID-19 Pandemic: A Mixed-Method Study

Author

Listed:
  • Sabrina Anjara

    (UCD Centre for Interdisciplinary Research, Education, and Innovation in Health Systems (UCD IRIS), Health Sciences Centre, School of Nursing, Midwifery & Health Systems, University College Dublin, D04 V1W8 Dublin, Ireland)

  • Robert Fox

    (UCD Centre for Interdisciplinary Research, Education, and Innovation in Health Systems (UCD IRIS), Health Sciences Centre, School of Nursing, Midwifery & Health Systems, University College Dublin, D04 V1W8 Dublin, Ireland)

  • Lisa Rogers

    (UCD Centre for Interdisciplinary Research, Education, and Innovation in Health Systems (UCD IRIS), Health Sciences Centre, School of Nursing, Midwifery & Health Systems, University College Dublin, D04 V1W8 Dublin, Ireland)

  • Aoife De Brún

    (UCD Centre for Interdisciplinary Research, Education, and Innovation in Health Systems (UCD IRIS), Health Sciences Centre, School of Nursing, Midwifery & Health Systems, University College Dublin, D04 V1W8 Dublin, Ireland)

  • Eilish McAuliffe

    (UCD Centre for Interdisciplinary Research, Education, and Innovation in Health Systems (UCD IRIS), Health Sciences Centre, School of Nursing, Midwifery & Health Systems, University College Dublin, D04 V1W8 Dublin, Ireland)

Abstract

The widespread impact of COVID-19 on healthcare has demanded new ways of working across many organisation types and many forms of healthcare delivery while at the same time endeavouring to place minimal, or no, additional burden on already strained healthcare teams. This is a cross-sectional mixed-method study which captured the experiences of teamwork during the COVID-19 pandemic contributing to successful collaboration. We hypothesised that work engagement and psychological safety separately contribute to collective leadership and organisational citizenship behaviours. Participants were healthcare staff on active duty during the COVID-19 pandemic in Ireland ( n = 152) who responded to our social media (Twitter) invitation to participate in this study. Survey and free-text responses were collected through an online platform. Structural equation modelling examined the relationships between work engagement and psychological safety, and collective leadership and OCBs. Open text responses relating to experiences of teamworking during the pandemic were analysed for latent themes. From the survey data, the structural model demonstrated excellent statistical fit indicating that psychological safety, but not work engagement, was predictive of collective leadership and OCBs. From the qualitative data, two key themes were generated: (1) Contrasting experiences of working in a team during the pandemic; and (2) The pandemic response: a tipping point for burnout. This study offers a valuable starting point to explore the factors driving change and the shift to more collective ways of working observed in response to COVID-19. Future studies should use longitudinal data to capture the temporal relationship of these variables which could be moderated by prolonged pressure to healthcare staff during the pandemic.

Suggested Citation

  • Sabrina Anjara & Robert Fox & Lisa Rogers & Aoife De Brún & Eilish McAuliffe, 2021. "Teamworking in Healthcare during the COVID-19 Pandemic: A Mixed-Method Study," IJERPH, MDPI, vol. 18(19), pages 1-15, October.
    • Handle: RePEc:gam:jijerp:v:18:y:2021:i:19:p:10371-:d:648561
    as

    Download full text from publisher

    File URL: https://www.mdpi.com/1660-4601/18/19/10371/pdf
    Download Restriction: no
    File URL: https://www.mdpi.com/1660-4601/18/19/10371/
    Download Restriction: no
    ---><---

    References listed on IDEAS

    as
    1. Mathis Schulte & N. Andrew Cohen & Katherine J. Klein, 2012. "The Coevolution of Network Ties and Perceptions of Team Psychological Safety," Organization Science, INFORMS, vol. 23(2), pages 564-581, April.
    2. Ledyard Tucker & Charles Lewis, 1973. "A reliability coefficient for maximum likelihood factor analysis," Psychometrika, Springer;The Psychometric Society, vol. 38(1), pages 1-10, March.
    3. Éidín Ní Shé & Deirdre O’Donnell & Marie O’Shea & Diarmuid Stokes, 2020. "New Ways of Working? A Rapid Exploration of Emerging Evidence Regarding the Care of Older People during COVID19," IJERPH, MDPI, vol. 17(18), pages 1-15, September.
    Full references (including those not matched with items on IDEAS)

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. Andjar Prasetyo & Nana Noviana & Weni Rosdiana & M. Arief Anwar & Hartiningsih & Hendrixon & Bekti Putri Harwijayanti & Mochammad Fahlevi, 2023. "Stunting Convergence Management Framework through System Integration Based on Regional Service Governance," Sustainability, MDPI, vol. 15(3), pages 1-23, January.

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Nuanphromsakul, Kajohnjak & Szczepańska-Woszczyna, Katarzyna & Kot, Sebastian & Chaveesuk, Singha & Chaiyasoonthorn, Wornchanok, 2022. "Sustainability of Rubber Farmers Cooperatives: Empirical Evaluation of Determining Factors," AGRIS on-line Papers in Economics and Informatics, Czech University of Life Sciences Prague, Faculty of Economics and Management, vol. 14(4), December.
    2. Christopher S. Tuggle & David G. Sirmon & Cameron J. Borgholthaus & Leonard Bierman & A. Erin Bass, 2022. "From Seats at the Table to Voices in the Discussion: Antecedents of Underrepresented Director Participation in Board Meetings," Journal of Management Studies, Wiley Blackwell, vol. 59(5), pages 1253-1283, July.
    3. Mark Shevlin & David Boyda & James Houston & Jamie Murphy, 2015. "Measurement of the psychosis continuum: Modelling the frequency and distress of subclinical psychotic experiences," Psychosis, Taylor & Francis Journals, vol. 7(2), pages 108-118, April.
    4. Ibrahim A. Elshaer & Alaa M. S. Azazz & Yahdih Semlali & Mahmoud A. Mansour & Mohammed N. Elziny & Sameh Fayyad, 2024. "The Nexus between Green Transformational Leadership, Employee Behavior, and Organizational Support in the Hospitality Industry," Administrative Sciences, MDPI, vol. 14(6), pages 1-22, May.
    5. E. Huebner & Rich Gilman & James Laughlin, 1999. "A Multimethod Investigation of the Multidimensionality of Children's Well-Being Reports: Discriminant Validity of Life Satisfaction and Self-Esteem," Social Indicators Research: An International and Interdisciplinary Journal for Quality-of-Life Measurement, Springer, vol. 46(1), pages 1-22, January.
    6. Ali Safarnejad & Jose-Antonio Izazola-Licea, 2017. "Direct and indirect effects of enablers on HIV testing, initiation and retention in antiretroviral treatment and AIDS related mortality," PLOS ONE, Public Library of Science, vol. 12(2), pages 1-15, February.
    7. Lili Tian & Li Zhang & E. Scott Huebner & Xiaoting Zheng & Wang Liu, 2016. "The Longitudinal Relationship Between School Belonging and Subjective Well-Being in School Among Elementary School Students," Applied Research in Quality of Life, Springer;International Society for Quality-of-Life Studies, vol. 11(4), pages 1269-1285, December.
    8. Ronald S. Burt, 1973. "Confirmatory Factor-Analytic Structures and the Theory Construction Process," Sociological Methods & Research, , vol. 2(2), pages 131-190, November.
    9. Sulaiman Olusegun Atiku & Ziska Fields & Ethel Abe, 2017. "Cultural Values and Human Resource Outcomes in the Nigerian Banking Industry," SPOUDAI Journal of Economics and Business, SPOUDAI Journal of Economics and Business, University of Piraeus, vol. 67(2), pages 26-46, April-Jun.
    10. Evangeline I. Chirayil & Claire L. Thompson & Sue Burney, 2014. "Predicting Human Papilloma Virus Vaccination and Pap Smear Screening Intentions Among Young Singaporean Women Using the Theory of Planned Behavior," SAGE Open, , vol. 4(4), pages 21582440145, October.
    11. Chong, Melody P.M. & Muethel, Miriam & Richards, Malika & Fu, Ping Ping & Peng, Tai-Kuang & Shang, Yu Fan & Caldas, Miguel P., 2013. "Influence behaviors and employees’ reactions: An empirical test among six societies based on a transactional–relational contract model," Journal of World Business, Elsevier, vol. 48(3), pages 373-384.
    12. Jon W. Hoelter, 1983. "The Analysis of Covariance Structures," Sociological Methods & Research, , vol. 11(3), pages 325-344, February.
    13. Bach Quang Ho & Yuki Inoue, 2020. "Driving Network Externalities in Education for Sustainable Development," Sustainability, MDPI, vol. 12(20), pages 1-16, October.
    14. Zhenhui (Jack) Jiang & Cheng Suang Heng & Ben C. F. Choi, 2013. "Research Note —Privacy Concerns and Privacy-Protective Behavior in Synchronous Online Social Interactions," Information Systems Research, INFORMS, vol. 24(3), pages 579-595, September.
    15. Lau, Patricia Yin Yin & Tong, Jane L.Y. Terpstra & Lien, Bella Ya-Hui & Hsu, Yen-Chen & Chong, Chooi Ling, 2017. "Ethical work climate, employee commitment and proactive customer service performance: Test of the mediating effects of organizational politics," Journal of Retailing and Consumer Services, Elsevier, vol. 35(C), pages 20-26.
    16. Zi Jia Ng & Eugene Scott Huebner & Alberto Maydeu-Olivares & Kimberly Joy Hills, 2018. "Confirmatory Factor Analytic Structure and Measurement Invariance of the Brief Multidimensional Students’ Life Satisfaction Scale (BMSLSS) in a Longitudinal Sample of Adolescents," Child Indicators Research, Springer;The International Society of Child Indicators (ISCI), vol. 11(4), pages 1237-1247, August.
    17. Eldor, Liat & Hodor, Michal & Cappelli, Peter, 2023. "The limits of psychological safety: Nonlinear relationships with performance," Organizational Behavior and Human Decision Processes, Elsevier, vol. 177(C).
    18. Cesar Ivan Aviles Gonzalez & Maura Galletta & Paola Melis & Paolo Contu & Jean Watson & Gabriele Finco & Maria Francisca Jimenez Herrera, 2019. "Cultural adaptation and psychometric validation of the Caring Efficacy scale in a sample of Italian nurses," PLOS ONE, Public Library of Science, vol. 14(5), pages 1-11, May.
    19. Mecking, Rebecca-Ariane & Roosen, Jutta, 2015. "Consumer empowerment in food retailing and the role of altruistic motives: an application of the theory of planned behavior," 143rd Joint EAAE/AAEA Seminar, March 25-27, 2015, Naples, Italy 202698, European Association of Agricultural Economists.
    20. Khawar Ahmed Khan & Fei Ma & Muhammad Ali Akbar & Mohammad Shariful Islam & Maryam Ali & Shaif Noor, 2024. "Reverse Logistics Practices: A Dilemma to Gain Competitive Advantage in Manufacturing Industries of Pakistan with Organization Performance as a Mediator," Sustainability, MDPI, vol. 16(8), pages 1-20, April.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:gam:jijerp:v:18:y:2021:i:19:p:10371-:d:648561. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: MDPI Indexing Manager (email available below). General contact details of provider: https://www.mdpi.com .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.