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Disability, Human Resources and Behavioral Economics: The Labour Inclusion Case of Ilunion Hotels of the Costa del Sol (Spain)

Author

Listed:
  • Marco Antonio Cruz-Morato

    (Department of Economics and Business Administration, University of Málaga, Campus El Ejido s/n, 29071 Málaga, Spain)

  • Carmen Dueñas-Zambrana

    (Faculty of Social and Labour Studies, University of Málaga, Avenida Francisco Trujillo Villanueva, nº 1, 29170 Málaga, Spain)

  • Josefa García-Mestanza

    (Department of Economics and Business Administration, University of Málaga, Campus El Ejido s/n, 29071 Málaga, Spain)

Abstract

The situation of labour inclusion of people with disabilities in Spain is still too negative, in spite of the different efforts carried out by public and private sector. Previous research points to social discrimination as one of the main causes of the situation. Ilunion Hotels is one of the most important hotel companies in Spain focused on labour inclusion of people with disabilities. The objective of this paper is to explore the social inclusion case of Ilunion Hotels of the Costa del Sol, the actions that they have developed to improve the labour integration of this collective, based on a behavioral economics theoretical model (with a high relevance of the influence of social stigma, stress theories and coping to stress responses). We look into the specific situation of two of the three hotels developed as Special Employment Centres (sheltered employment contexts defined by Spanish legislation) and the possible impact of their Support Units for Professional Activity. Case study methodology is considered the most appropriate, according to the research objective, supported by semi-structured interviews with the hotel managers. The results show that, although Special Employment Centres are effective in improving labour integration in the short term and could contribute to change the long-term social perspectives about workers with disabilities, they could be also reinforcing the social stigma existing in the ordinary market.

Suggested Citation

  • Marco Antonio Cruz-Morato & Carmen Dueñas-Zambrana & Josefa García-Mestanza, 2021. "Disability, Human Resources and Behavioral Economics: The Labour Inclusion Case of Ilunion Hotels of the Costa del Sol (Spain)," IJERPH, MDPI, vol. 18(15), pages 1-23, July.
    • Handle: RePEc:gam:jijerp:v:18:y:2021:i:15:p:7932-:d:602169
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    References listed on IDEAS

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    3. Josefa García Mestanza & Alfonso Cerezo Medina & Marco Antonio Cruz Morato, 2019. "A Model for Measuring Fair Labour Justice in Hotels: Design for the Spanish Case," Sustainability, MDPI, vol. 11(17), pages 1-20, August.
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