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Hospital-Based Healthcare Workers Victims of Workplace Violence in Italy: A Scoping Review

Author

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  • Cristina Civilotti

    (Department of Psychology, Università di Torino, Via Verdi 10, 10124 Torino, Italy)

  • Sabrina Berlanda

    (Department of Human Sciences, University of Verona, Lungadige Porta Vittoria, 17, 37129 Verona, Italy)

  • Laura Iozzino

    (Psychiatric Epidemiology and Evaluation Unit, IRCCS Istituto Centro San Giovanni di Dio Fatebenefratelli, Brescia, Via Pilastroni 4, 25125 Brescia, Italy)

Abstract

The aim of this scoping review is to synthesize the available evidence on the prevalence rates of healthcare workers being victims of violence perpetrated by patients and visitors in Italy. PubMed, Scopus, Web of Science and CINAHL were systematically searched from their inception to April 2021. Two authors independently assessed 1182 studies. All the scientific papers written in English or in Italian reporting primary quantitative and/or qualitative data on the prevalence of aggression or sexual harassment perpetrated by patients or visitors toward healthcare workers in Italy were included. Thirty-two papers were included in the review. The data extracted were summarized in a narrative synthesis organized in the following six thematic domains: (1). Methodology and study design; (2). Description of violent behavior; (3). Characteristics of health care staff involved in workplace violence (WPV); (4). Prevalence and form of WPV; (5). Context of WPV; and (6). Characteristics of violent patients and their relatives and/or visitors. The proportion of studies on WPV differed greatly across Italian regions, wards and professional roles of the healthcare workers. In general, the prevalence of WPV against healthcare workers in Italy is high, especially in psychiatric and emergency departments and among nurses and physicians, but further studies are needed in order to gather systematic evidence of this phenomenon. In Italy, and worldwide, there is an urgent need for governments, policy-makers and health institutions to prevent, monitor and manage WPV towards healthcare professionals.

Suggested Citation

  • Cristina Civilotti & Sabrina Berlanda & Laura Iozzino, 2021. "Hospital-Based Healthcare Workers Victims of Workplace Violence in Italy: A Scoping Review," IJERPH, MDPI, vol. 18(11), pages 1-17, May.
  • Handle: RePEc:gam:jijerp:v:18:y:2021:i:11:p:5860-:d:565299
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    References listed on IDEAS

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    1. Alessandra Zampieron & Marilena Galeazzo & Susanna Turra & Alessandra Buja, 2010. "Perceived aggression towards nurses: study in two Italian health institutions," Journal of Clinical Nursing, John Wiley & Sons, vol. 19(15‐16), pages 2329-2341, August.
    2. Samma Faiz Rasool & Mansi Wang & Minze Tang & Amir Saeed & Javed Iqbal, 2021. "How Toxic Workplace Environment Effects the Employee Engagement: The Mediating Role of Organizational Support and Employee Wellbeing," IJERPH, MDPI, vol. 18(5), pages 1-17, February.
    3. Toth, Federico, 2014. "How health care regionalisation in Italy is widening the North–South gap," Health Economics, Policy and Law, Cambridge University Press, vol. 9(3), pages 231-249, July.
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    1. Keren Dopelt & Nadav Davidovitch & Anna Stupak & Rachel Ben Ayun & Anna Lev Eltsufin & Chezy Levy, 2022. "Workplace Violence against Hospital Workers during the COVID-19 Pandemic in Israel: Implications for Public Health," IJERPH, MDPI, vol. 19(8), pages 1-12, April.
    2. Reparata Rosa Di Prinzio & Giorgia Bondanini & Federica De Falco & Maria Rosaria Vinci & Vincenzo Camisa & Annapaola Santoro & Marcello De Santis & Massimiliano Raponi & Guendalina Dalmasso & Salvator, 2022. "The Management of Workplace Violence against Healthcare Workers: A Multidisciplinary Team for Total Worker Health ® Approach in a Hospital," IJERPH, MDPI, vol. 20(1), pages 1-10, December.
    3. Daniela Acquadro Maran & Davide Minniti & Michele Presutti & Marta Alesina & Adelina Brizio & Paola Gatti, 2023. "Workplace Bullying among Healthcare Professionals: A Quanti-Qualitative Survey in a Sample of Women Working in an Italian Healthcare Setting," IJERPH, MDPI, vol. 20(10), pages 1-13, May.

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