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Manual Material Handling Training: The Effect of Self-Observation, Hetero-Observational and Intrinsic Feedback on Workers’ Knowledge and Behaviour

Author

Listed:
  • Anna M. Sene-Mir

    (Physical Activity and Sports Studies Centre, University of Vic-Central University of Catalonia, 08500 Vic, Barcelona, Spain)

  • Mariona Portell

    (Department of Psychobiology and Methodology in Health Sciences, Universitat Autònoma de Barcelona, Cerdanyola del Vallès, 08193 Barcelona, Spain)

  • M. Teresa Anguera

    (Faculty of Psychology, Institute of Neurosciences, University of Barcelona, 08035 Barcelona, Spain)

  • Salvador Chacón-Moscoso

    (Departamento de Psicología Experimental, Universidad de Sevilla, 41018 Seville, Spain
    Departamento de Psicología, Universidad Autónoma de Chile, Santiago 7500138, Chile)

Abstract

This study aimed to assess the effect of systematic self-observation, hetero-observational feedback, and feedforward and intrinsic feedback (SsObserWork components) on workers’ knowledge and behaviour of a manual material handling (MMH) technique in the industrial sector. Blue-collar workers recruited from a food processing company in Catalonia (Spain) were randomized into SsObserWork ( N = 31) and control ( N = 30) groups. SsObserWork group members participated individually in two sessions and a three-week follow-up between sessions where they received the SsObserWork components. The control group participated individually in two sessions where they received a standard MMH training. An ad hoc instrumentcalled the MMH-SsObserWork instrument was used to assess the MMH behaviour, and an adaption of the instrument was done to assess the workers’ knowledge. Significant differences were found between groups for the identification of recommended back positions in the first session and also on comparing both sessions. However, no differences were found for the rest of the criteria. There also were significant differences between groups in the score changes of the back, knee joints, elbow joints, and interaction criterion, indicating that the SsObserWork group improved the MMH performance in these criteria (behaviour). SsObserWork intervention showed a positive effect on improving the knowledge and behaviour of the MMH technique, specifically on back posture.

Suggested Citation

  • Anna M. Sene-Mir & Mariona Portell & M. Teresa Anguera & Salvador Chacón-Moscoso, 2020. "Manual Material Handling Training: The Effect of Self-Observation, Hetero-Observational and Intrinsic Feedback on Workers’ Knowledge and Behaviour," IJERPH, MDPI, vol. 17(21), pages 1-19, November.
  • Handle: RePEc:gam:jijerp:v:17:y:2020:i:21:p:8095-:d:439274
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    References listed on IDEAS

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    1. Metin Bayram, 2019. "Safety Training and Competence, Employee Participation and Involvement, Employee Satisfaction, and Safety Performance: An Empirical Study On Occupational Health And Safety Management System Implementi," Alphanumeric Journal, Bahadir Fatih Yildirim, vol. 7(2), pages 301-318, December.
    2. M. Teresa Anguera & Angel Blanco-Villaseñor & José Luis Losada & Pedro Sánchez-Algarra & Anthony J. Onwuegbuzie, 2018. "Revisiting the difference between mixed methods and multimethods: Is it all in the name?," Quality & Quantity: International Journal of Methodology, Springer, vol. 52(6), pages 2757-2770, November.
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    Cited by:

    1. Elena Sureda & Salvador Chacón-Moscoso & Susana Sanduvete-Chaves & Albert Sesé, 2021. "A Training Intervention through a 360° Multisource Feedback Model," IJERPH, MDPI, vol. 18(17), pages 1-12, August.

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