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How Does Internal and External CSR Affect Employees’ Work Engagement? Exploring Multiple Mediation Mechanisms and Boundary Conditions

Author

Listed:
  • Yu Jia

    (School of Economics and Management, Wuhan University, 299 Bayi Road, Wuhan 430072, China)

  • Jinglu Yan

    (Institute for Social Science Research, The University of Queensland, 80 Meiers Road, Indooroopilly 4068, QLD, Australia)

  • Tianyuan Liu

    (Department of Sociology, Wuhan University, 299 Bayi Road, Wuhan 430072, China)

  • Jun Huang

    (College of Economics and Management, Southwest University, 2 Tiansheng Road, Chongqing 400715, China)

Abstract

We investigate the different mechanisms concerning how employees’ perceptions of external and internal corporate social responsibility (CSR) serve to influence employees’ work engagement. By combining social exchange theory and social identity theory, we implement and examine an integrated moderated mediation framework in which employees’ value orientations (e.g., collectivism or individualism) impact the mediating mechanism between their perceived external and internal CSR, organizational pride and perceived organizational support (POS), and work engagement. This work fills a research gap to examine the indirect relationship between employees’ perceptions of external and internal CSR and work engagement. Using two periods of survey data from 250 working employees in China, we find that employees’ perceptions of external CSR positively influence work engagement via organizational pride. The value of collectivism strengthens the direct effect of employees’ perceptions of external CSR on work engagement, and the indirect effect of employees’ perceptions of external CSR on work engagement via organizational pride. Moreover, employees’ perceptions of internal CSR positively influence work engagement via POS. The value of individualism strengthens the direct effect of employees’ perceptions of internal CSR on work engagement, and the indirect effect of employees’ perceptions of internal CSR on work engagement via POS. The results contribute to both theory and practice.

Suggested Citation

  • Yu Jia & Jinglu Yan & Tianyuan Liu & Jun Huang, 2019. "How Does Internal and External CSR Affect Employees’ Work Engagement? Exploring Multiple Mediation Mechanisms and Boundary Conditions," IJERPH, MDPI, vol. 16(14), pages 1-17, July.
    • Handle: RePEc:gam:jijerp:v:16:y:2019:i:14:p:2476-:d:247583
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    References listed on IDEAS

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    Cited by:

    1. Rudy M. Ramdhan & Daniel Kisahwan & Alex Winarno & Deni Hermana, 2022. "Internal Corporate Social Responsibility as a Microfoundation of Employee Well-Being and Job Performance," Sustainability, MDPI, vol. 14(15), pages 1-15, July.
    2. Ahmad, Naveed & Ullah, Zia & AlDhaen, Esra & Han, Heesup & Scholz, Miklas, 2022. "A CSR perspective to foster employee creativity in the banking sector: The role of work engagement and psychological safety," Journal of Retailing and Consumer Services, Elsevier, vol. 67(C).
    3. Zheng, Linlin & Li, Wenzhuo & Addis, Amsalu K. & Di Ye, Di & Dong, Yashi, 2022. "Impacts of Corporate Social Responsibility on Employees’ Mental Fatigue: Employees’ Ethical Perspective," MPRA Paper 114316, University Library of Munich, Germany.
    4. Hoichi Amano & Yoshiharu Fukuda & Katsuhiko Shibuya & Akihiko Ozaki & Takahiro Tabuchi, 2021. "Factors Associated with the Work Engagement of Employees Working from Home during the COVID-19 Pandemic in Japan," IJERPH, MDPI, vol. 18(19), pages 1-12, October.
    5. Jun Huang & Gengxuan Guo & Dingping Tang & Tianyuan Liu & Liang Tan, 2019. "An Eye for an Eye? Third Parties’ Silence Reactions to Peer Abusive Supervision: The Mediating Role of Workplace Anxiety, and the Moderating Role of Core Self-Evaluation," IJERPH, MDPI, vol. 16(24), pages 1-18, December.
    6. Gentjan Çera & Khurram Ajaz Khan & Andrea Bláhová & Jaroslav Belas, Jr., 2022. "Do owner-manager demographics in SMEs matter for corporate social responsibility?," Equilibrium. Quarterly Journal of Economics and Economic Policy, Institute of Economic Research, vol. 17(2), pages 511-531, June.

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