IDEAS home Printed from https://ideas.repec.org/a/gam/jijerp/v15y2018i7p1362-d155103.html
   My bibliography  Save this article

The Efficient Measurement of Job Satisfaction: Facet-Items versus Facet Scales

Author

Listed:
  • Angelika Lepold

    (Department of Psychology, University of Graz, 8010 Graz, Austria)

  • Norbert Tanzer

    (Department of Psychology, University of Graz, 8010 Graz, Austria)

  • Anita Bregenzer

    (Department of Psychology, University of Graz, 8010 Graz, Austria)

  • Paulino Jiménez

    (Department of Psychology, University of Graz, 8010 Graz, Austria)

Abstract

The measurement of job satisfaction as a central dimension for workplace health and well-being is crucial to set suitable health- and performance-enhancing management decisions. Measuring different facets of job satisfaction leads to a more precise understanding about job satisfaction in research as well as to more specific interventions in companies. This study examines the measurement of job satisfaction with facet scales (multiple-items for one facet) and facet-items (one item for one facet). Facet-items are a cost-effective and fast way to measure job satisfaction in facets, whereas facet scales are more detailed and provide further information. Results from 788 bank employees showed that facet-items of job satisfaction were significantly correlated with the corresponding facet scales and had high factor loadings within the appropriate factor. Furthermore, the same correlational pattern between facet scales and external criteria was found for facet-items and external criteria (identification with the company, work engagement, stress, resources). The findings support the usage of facet-items in companies and in research where cost- and time-effectiveness is imperative and the usage of facet scales where an even deeper understanding of job satisfaction is needed. In practice, the usage of efficient measurements is evident, especially in the upcoming field of eHealth tools.

Suggested Citation

  • Angelika Lepold & Norbert Tanzer & Anita Bregenzer & Paulino Jiménez, 2018. "The Efficient Measurement of Job Satisfaction: Facet-Items versus Facet Scales," IJERPH, MDPI, vol. 15(7), pages 1-19, June.
    • Handle: RePEc:gam:jijerp:v:15:y:2018:i:7:p:1362-:d:155103
    as

    Download full text from publisher

    File URL: https://www.mdpi.com/1660-4601/15/7/1362/pdf
    Download Restriction: no
    File URL: https://www.mdpi.com/1660-4601/15/7/1362/
    Download Restriction: no
    ---><---

    References listed on IDEAS

    as
    1. Laetitia Hauret & Donald R. Williams, 2017. "Cross-National Analysis of Gender Differences in Job Satisfaction," Industrial Relations: A Journal of Economy and Society, Wiley Blackwell, vol. 56(2), pages 203-235, April.
    2. Rutherford, Brian & Boles, James & Hamwi, G. Alexander & Madupalli, Ramana & Rutherford, Leann, 2009. "The role of the seven dimensions of job satisfaction in salesperson's attitudes and behaviors," Journal of Business Research, Elsevier, vol. 62(11), pages 1146-1151, November.
    3. Lufanna Lai & Robert Cummins, 2013. "The Contribution of Job and Partner Satisfaction to the Homeostatic Defense of Subjective Wellbeing," Social Indicators Research: An International and Interdisciplinary Journal for Quality-of-Life Measurement, Springer, vol. 111(1), pages 203-217, March.
    4. Sara Konrath & Brian P Meier & Brad J Bushman, 2014. "Development and Validation of the Single Item Narcissism Scale (SINS)," PLOS ONE, Public Library of Science, vol. 9(8), pages 1-15, August.
    5. J. Scott Armstrong, 2012. "Predicting Job Performance: The Moneyball Factor," Foresight: The International Journal of Applied Forecasting, International Institute of Forecasters, issue 25, pages 31-34, Spring.
    6. Mei-Yen Chen, 2009. "Validation of the Wood’s Job Satisfaction Questionnaire among Taiwanese Nonprofit Sport Organization Workers," Social Indicators Research: An International and Interdisciplinary Journal for Quality-of-Life Measurement, Springer, vol. 94(3), pages 437-447, December.
    Full references (including those not matched with items on IDEAS)

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. Leonel Prieto & Md Farid Talukder, 2023. "Resilient Agility: A Necessary Condition for Employee and Organizational Sustainability," Sustainability, MDPI, vol. 15(2), pages 1-24, January.
    2. Víctor Manuel Ramos-García & Josué Aarón López-Leyva & Raúl Ignacio Ramos-García & Juan José García-Ochoa & Iván Ochoa-Vázquez & Paulina Guerrero-Ortega & Rafael Verdugo-Miranda & Saúl Verdugo-Miranda, 2022. "Ergonomic Factors That Impact Job Satisfaction and Occupational Health during the SARS-CoV-2 Pandemic Based on a Structural Equation Model: A Cross-Sectional Exploratory Analysis of University Workers," IJERPH, MDPI, vol. 19(17), pages 1-16, August.
    3. Susan E. Cornelio & Sharon Candy M. Mahusay, 2024. "Shifting Gears: A Study of Job Satisfaction and Performance in a Auto Dealership Company," International Journal of Research and Innovation in Social Science, International Journal of Research and Innovation in Social Science (IJRISS), vol. 8(7), pages 726-744, July.
    4. Beibei Yuan & Yahang Yu & Hongni Zhang & Huiwen Li & Chen Kong & Wei Zhang, 2021. "Satisfaction of Township Hospitals Health Workers on How They Are Paid in China," IJERPH, MDPI, vol. 18(22), pages 1-13, November.
    5. Juan A. Marin-Garcia & Tomas Bonavia & Josep-Maria Losilla, 2020. "Changes in the Association between European Workers’ Employment Conditions and Employee Well-Being in 2005, 2010 and 2015," IJERPH, MDPI, vol. 17(3), pages 1-22, February.
    6. Juan A. Marin-Garcia & Tomas Bonavia, 2021. "Empowerment and Employee Well-Being: A Mediation Analysis Study," IJERPH, MDPI, vol. 18(11), pages 1-22, May.
    7. Kapo Wong & Alan Hoi Shou Chan, 2018. "Emerging Issues in Occupational Safety and Health," IJERPH, MDPI, vol. 15(12), pages 1-4, December.

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Armstrong, J. Scott & Green, Kesten C. & Graefe, Andreas, 2015. "Golden rule of forecasting: Be conservative," Journal of Business Research, Elsevier, vol. 68(8), pages 1717-1731.
    2. Castaldo, Sandro & Ciacci, Andrea & Penco, Lara, 2023. "Perceived corporate social responsibility and job satisfaction in grocery retail: A comparison between low- and high-productivity stores," Journal of Retailing and Consumer Services, Elsevier, vol. 74(C).
    3. Adolfo C. Fernández Puente & Nuria Sánchez-Sánchez, 2021. "How Gender-Based Disparities affect Women’s Job Satisfaction? Evidence from Euro-Area," Social Indicators Research: An International and Interdisciplinary Journal for Quality-of-Life Measurement, Springer, vol. 156(1), pages 137-165, July.
    4. Thomas Buser & Leonie Gerhards & Joël J. van der Weele, 2016. "Measuring Responsiveness to Feedback as a Personal Trait," Tinbergen Institute Discussion Papers 16-043/I, Tinbergen Institute.
    5. Georgellis, Yannis & Clark, Andrew E. & Apergis, Emmanuel & Robinson, Catherine, 2022. "Occupational status and life satisfaction in the UK: The miserable middle?," Journal of Economic Behavior & Organization, Elsevier, vol. 204(C), pages 509-527.
    6. Asuyama, Yoko, 2021. "Determinants of job interestingness: Comparison of Japan and other high-income countries," Labour Economics, Elsevier, vol. 73(C).
    7. Yuna Ma & Jiafeng Gu & Ruixi Lv, 2022. "Job Satisfaction and Alcohol Consumption: Empirical Evidence from China," IJERPH, MDPI, vol. 19(2), pages 1-15, January.
    8. Andrea Kim & Youngsang Kim & Kyongji Han, 2019. "A Cross Level Investigation on the Linkage Between Job Satisfaction and Voluntary Workplace Green Behavior," Journal of Business Ethics, Springer, vol. 159(4), pages 1199-1214, November.
    9. Wanger, Susanne, 2017. "What makes employees satisfied with their working time? : The role of working hours, time-sovereignty and working conditions for working time and job satisfaction," IAB-Discussion Paper 201720, Institut für Arbeitsmarkt- und Berufsforschung (IAB), Nürnberg [Institute for Employment Research, Nuremberg, Germany].
    10. Cho, Yoon-Na & Rutherford, Brian N. & Park, JungKun, 2013. "Emotional labor's impact in a retail environment," Journal of Business Research, Elsevier, vol. 66(11), pages 2338-2345.
    11. Goerke, Laszlo & Huang, Yue, 2022. "Job satisfaction and trade union membership in Germany," Labour Economics, Elsevier, vol. 78(C).
    12. Ali Sarabi, ASIABAR & Mahmoud, BIGLAR & Pezhman Atefi, MANESH & Shandiz, MOSLEHI, 2013. "Job Satisfaction And Development Of A Human Resource Management Policy," Management Strategies Journal, Constantin Brancoveanu University, vol. 21(3), pages 27-32.
    13. Wolf, Tobias & Jahn, Steffen & Hammerschmidt, Maik & Weiger, Welf H., 2021. "Competition versus cooperation: How technology-facilitated social interdependence initiates the self-improvement chain," International Journal of Research in Marketing, Elsevier, vol. 38(2), pages 472-491.
    14. Rutherford, Brian, 2012. "Building buyer commitment to the salesperson," Journal of Business Research, Elsevier, vol. 65(7), pages 960-967.
    15. Ouyang, Mingkun & Cai, Xiao & Yin, Yulong & Zeng, Pan & Chen, Ye & Wang, Xingchao & Xie, Xiaochun & Wang, Pengcheng, 2020. "Student-student relationship and adolescent problematic smartphone use: The mediating role of materialism and the moderating role of narcissism," Children and Youth Services Review, Elsevier, vol. 110(C).
    16. Murphy, William H. & Li, Ning, 2015. "Key account management in China: Insights from a Chinese supplier," Journal of Business Research, Elsevier, vol. 68(6), pages 1234-1241.
    17. Antonín Pavlíček & František Sudzina, 2020. "Intergroup Comparison of Personalities in the Preferred Pricing of Public Transport in Rush Hours: Data Revisited," Sustainability, MDPI, vol. 12(12), pages 1-9, June.
    18. Kadir Atalay & Garry Barrett, 2022. "Retirement routes and the well-being of retirees," Empirical Economics, Springer, vol. 63(5), pages 2751-2784, November.
    19. Laetitia Hauret & Ludivine Martin & Nessrine Omrani & Donald R Williams, 2022. "How do HRM practices improve employee satisfaction?," Economic and Industrial Democracy, Department of Economic History, Uppsala University, Sweden, vol. 43(2), pages 972-996, May.
    20. Hartmann, Nathaniel N. & Rutherford, Brian N. & Park, JungKun, 2017. "Sequencing of multi-faceted job satisfaction across business-to-business and business-to-consumer salespeople: A multi-group analysis," Journal of Business Research, Elsevier, vol. 70(C), pages 153-159.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:gam:jijerp:v:15:y:2018:i:7:p:1362-:d:155103. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: MDPI Indexing Manager (email available below). General contact details of provider: https://www.mdpi.com .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.