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Use or Non-Use of Gerontechnology—A Qualitative Study

Author

Listed:
  • Ke Chen

    (Department of Systems Engineering and Engineering Management, City University of Hong Kong, Hong Kong)

  • Alan Hoi-shou Chan

    (Department of Systems Engineering and Engineering Management, City University of Hong Kong, Hong Kong)

Abstract

This study employed a qualitative approach to explore the attitudes and experiences of older people towards using gerontechnology, and to determine the underlying reasons that might account for their use and non-use of gerontechnology. Four focus group discussions and 26 individual interviews were undertaken. Qualitative data were analyzed using NVivo software and were categorized using coding and grounded theory techniques. The result indicated that old people in Hong Kong had an overall positive attitude toward technology. Positive attitudes were most frequently related to enhanced convenience and advanced features. Negative attitudes were most frequently associated with health risks and social problems arising from using technology (e.g., social isolation and addiction). Usage of technology is driven by outcome expectations and social influences, and supported by facilitators, whereas non-use of gerontechnology relates to the personal (e.g., health and functional capacities), technological (e.g., cost and complexity), and environmental barriers experienced. Use of gerontechnology is a synthesis of person, technology, and environment. To encourage non-users to adopt technology, there is a need to remove barriers at personal, technological, and environmental levels.

Suggested Citation

  • Ke Chen & Alan Hoi-shou Chan, 2013. "Use or Non-Use of Gerontechnology—A Qualitative Study," IJERPH, MDPI, vol. 10(10), pages 1-22, September.
    • Handle: RePEc:gam:jijerp:v:10:y:2013:i:10:p:4645-4666:d:29215
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    References listed on IDEAS

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    Cited by:

    1. Katrien Luijkx & Sebastiaan Peek & Eveline Wouters, 2015. "“Grandma, You Should Do It—It’s Cool” Older Adults and the Role of Family Members in Their Acceptance of Technology," IJERPH, MDPI, vol. 12(12), pages 1-16, December.
    2. Jiacheng Luo & Ru Zhang & Junping Xu & Younghwan Pan, 2024. "Positive Strategies for Enhancing Elderly Interaction Experience in Smart Healthcare through Optimized Design Methods: An INPD-Based Research Approach," Sustainability, MDPI, vol. 16(20), pages 1-31, October.
    3. Hannah R. Marston & Joost van Hoof, 2019. "“Who Doesn’t Think about Technology When Designing Urban Environments for Older People?” A Case Study Approach to a Proposed Extension of the WHO’s Age-Friendly Cities Model," IJERPH, MDPI, vol. 16(19), pages 1-35, September.
    4. Joost Van Hoof & Jan K. Kazak & Jolanta M. Perek-Białas & Sebastiaan T. M. Peek, 2018. "The Challenges of Urban Ageing: Making Cities Age-Friendly in Europe," IJERPH, MDPI, vol. 15(11), pages 1-17, November.
    5. Bérangère Naudé & Anne-Sophie Rigaud & Laila Kamali & Maribel Pino, 2023. "Barriers and Enablers for the Use of Digital Interactive Television in Nursing Home Settings: An Interview Case Study with Older Adults and Professionals," IJERPH, MDPI, vol. 20(3), pages 1-22, January.
    6. Genghua Huang & Samuel Ampadu Oteng, 2023. "Gerontechnology for better elderly care and life quality: a systematic literature review," European Journal of Ageing, Springer, vol. 20(1), pages 1-20, December.

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