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Three Horizons of Technical Skills in Artificial Intelligence for the Sustainability of Insurance Companies

Author

Listed:
  • Julio César Acosta-Prado

    (Department of Engineering, Pontifical Catholic University of Peru, Lima 15088, Peru)

  • Carlos Guillermo Hernández-Cenzano

    (Department of Engineering, Pontifical Catholic University of Peru, Lima 15088, Peru)

  • Carlos David Villalta-Herrera

    (Systemic Planning Research Group—PLANSYS, Pontifical Catholic University of Peru, Lima 15088, Peru)

  • Eloy Wilfredo Barahona-Silva

    (Systemic Planning Research Group—PLANSYS, Pontifical Catholic University of Peru, Lima 15088, Peru)

Abstract

Insurance companies are experiencing unprecedented growth due to several emerging technology functionalities that have transformed the industry’s operations. Through the Three Horizons framework, this study explores the technical skills required to use artificial intelligence (AI) for the sustainability of insurance companies. Methodologically, it was carried out in two stages: First, defining the state-of-the-art, which included analysis of the current situation and studying technological surveillance. Second, technical skills and their strategic prevalence were identified for the design of each horizon. As a result, the adoption of AI in insurance companies allows them to transform their personal and data-intensive processes into engines of efficiency and knowledge, redefining the way companies in the sector offer their services. This study identifies the immediate benefits of AI in insurance companies. It provides a strategic framework for future innovation, emphasizing the importance of developing AI competencies to ensure long-term sustainability.

Suggested Citation

  • Julio César Acosta-Prado & Carlos Guillermo Hernández-Cenzano & Carlos David Villalta-Herrera & Eloy Wilfredo Barahona-Silva, 2024. "Three Horizons of Technical Skills in Artificial Intelligence for the Sustainability of Insurance Companies," Administrative Sciences, MDPI, vol. 14(9), pages 1-18, August.
  • Handle: RePEc:gam:jadmsc:v:14:y:2024:i:9:p:190-:d:1464037
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    References listed on IDEAS

    as
    1. Laure Rousset & César Ducruet, 2020. "Disruptions in Spatial Networks: a Comparative Study of Major Shocks Affecting Ports and Shipping Patterns," Post-Print halshs-02588551, HAL.
    2. Laure Rousset & César Ducruet, 2020. "Disruptions in Spatial Networks: a Comparative Study of Major Shocks Affecting Ports and Shipping Patterns," Networks and Spatial Economics, Springer, vol. 20(2), pages 423-447, June.
    3. Corina Pelau & Irina Ene & Mihai-Ionut Pop, 2021. "The Impact of Artificial Intelligence on Consumers’ Identity and Human Skills," The AMFITEATRU ECONOMIC journal, Academy of Economic Studies - Bucharest, Romania, vol. 23(56), pages 1-33, February.
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