IDEAS home Printed from https://ideas.repec.org/a/gam/jadmsc/v11y2021i4p154-d704762.html
   My bibliography  Save this article

Future Skills of Flight Attendants in Times of COVID-19-Related Job Uncertainty—The Case of Germany

Author

Listed:
  • Kirsten Friederike Bremer

    (Distance Learning Business and Management, IU International University of Applied Sciences, 99084 Erfurt, Germany)

  • Sven Ulrich Maertens

    (Institute of Air Transport and Airport Research, German Aerospace Center (DLR e.V.), 51147 Cologne, Germany)

Abstract

“Future skills” increase employees’ prospects in the labor market, particularly in dynamic times, such as the current COVID-19 pandemic. (Not only) in Germany, flight attendants represent an occupational group without state-recognized vocational occupation who are particularly affected by the pandemic due to serious and long-lasting declines in air transport volumes. Therefore, it is reasonable to assume that the future skills of flight attendants play an important role when applying for jobs in other industries. An empirical survey (n = 273) from April 2021 indicates that German-speaking flight attendants possess some of the future skills most frequently identified in key studies on future competencies, as well as extensive language skills, but have deficits in “working with computer systems” and “programming”. Pro-active training of employees in future skills, especially in crisis-prone professions, could facilitate future transitions into new professional fields.

Suggested Citation

  • Kirsten Friederike Bremer & Sven Ulrich Maertens, 2021. "Future Skills of Flight Attendants in Times of COVID-19-Related Job Uncertainty—The Case of Germany," Administrative Sciences, MDPI, vol. 11(4), pages 1-22, December.
    • Handle: RePEc:gam:jadmsc:v:11:y:2021:i:4:p:154-:d:704762
    as

    Download full text from publisher

    File URL: https://www.mdpi.com/2076-3387/11/4/154/pdf
    Download Restriction: no
    File URL: https://www.mdpi.com/2076-3387/11/4/154/
    Download Restriction: no
    ---><---

    References listed on IDEAS

    as
    1. Wen, Xin & Sun, Xuting & Sun, Yige & Yue, Xiaohang, 2021. "Airline crew scheduling: Models and algorithms," Transportation Research Part E: Logistics and Transportation Review, Elsevier, vol. 149(C).
    2. Hammermann, Andrea & Stettes, Oliver, 2016. "Qualifikationsbedarf und Qualifizierung: Anforderungen im Zeichen der Digitalisierung," IW policy papers 3/2016, Institut der deutschen Wirtschaft (IW) / German Economic Institute.
    3. Roman Sauter & Werner Sauter & Roland Wolfig, 2018. "Agile Werte- und Kompetenzentwicklung," Springer Books, Springer, number 978-3-662-57305-1, December.
    4. Vatankhah, Sanaz, 2021. "Dose safety motivation mediate the effect of psychological contract of safety on flight attendants' safety performance outcomes?: A social exchange perspective," Journal of Air Transport Management, Elsevier, vol. 90(C).
    Full references (including those not matched with items on IDEAS)

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Zeren, Bahadır & Özcan, Ender & Deveci, Muhammet, 2024. "An adaptive greedy heuristic for large scale airline crew pairing problems," Journal of Air Transport Management, Elsevier, vol. 114(C).
    2. Ding, Yida & Wandelt, Sebastian & Wu, Guohua & Xu, Yifan & Sun, Xiaoqian, 2023. "Towards efficient airline disruption recovery with reinforcement learning," Transportation Research Part E: Logistics and Transportation Review, Elsevier, vol. 179(C).
    3. Xizi Qiao & Ying Yang & Yu Guo & Yong Jin & Shuaian Wang, 2024. "Optimal Routing and Scheduling of Flag State Control Officers in Maritime Transportation," Mathematics, MDPI, vol. 12(11), pages 1-23, May.
    4. Mansour, Sari & Faisal Azeem, Malik, 2024. "How do increased job demands resulting from rationalization of costs exhaust flight attendants and push them to leave? An international study," Journal of Air Transport Management, Elsevier, vol. 115(C).
    5. Schrotenboer, Albert H. & Wenneker, Rob & Ursavas, Evrim & Zhu, Stuart X., 2023. "Reliable reserve-crew scheduling for airlines," Transportation Research Part E: Logistics and Transportation Review, Elsevier, vol. 178(C).
    6. Cao, Yifan & Shen, Bin, 2022. "Adopting blockchain technology to block less sustainable products’ entry in global trade," Transportation Research Part E: Logistics and Transportation Review, Elsevier, vol. 161(C).
    7. Carsten Giebe, 2019. "The Chief Digital Officer – Savior for the Digitalization in German Banks?," Journal of Economic Development, Environment and People, Alliance of Central-Eastern European Universities, vol. 8(3), pages 6-15, September.
    8. Birolini, Sebastian & Jacquillat, Alexandre & Cattaneo, Mattia & Antunes, António Pais, 2021. "Airline Network Planning: Mixed-integer non-convex optimization with demand–supply interactions," Transportation Research Part B: Methodological, Elsevier, vol. 154(C), pages 100-124.
    9. Wen, Xin & Chung, Sai-Ho & Ji, Ping & Sheu, Jiuh-Biing, 2022. "Individual scheduling approach for multi-class airline cabin crew with manpower requirement heterogeneity," Transportation Research Part E: Logistics and Transportation Review, Elsevier, vol. 163(C).
    10. Haverkamp, Katarzyna & Müller, Klaus & Runst, Petrik & Thomä, Jörg & Loh, Johannes, 2016. "Ausgewählte Literatur mit Handwerksrelevanz - Ein kommentierter Überblick, Teil I," Göttinger Beiträge zur Handwerksforschung 13, Volkswirtschaftliches Institut für Mittelstand und Handwerk an der Universität Göttingen (ifh).
    11. Ines Ana Maria Jaho, 2022. "The “Sustainable Destination Structure†for Sustainable Tourist Demand - Selective Marketing for Sustainable Tourism Demand for Unpolluted Areas," European Journal of Economics and Business Studies Articles, Revistia Research and Publishing, vol. 8, ejes_v8_i.
    12. Bera Agata, 2021. "In Search of Outcomes of a Psychological Contract in Public Organisation," International Journal of Contemporary Management, Sciendo, vol. 57(2), pages 9-18, June.
    13. Xinyong Zhang & Zhenzhen Sun & Zhaoxiang Niu & Yijing Sun & Dawei Wang, 2021. "The Effect of Abusive Supervision on Safety Behaviour: A Moderated Mediation Model," IJERPH, MDPI, vol. 18(22), pages 1-14, November.
    14. Wen, Xin & Sun, Xuting & Ma, Hoi-Lam & Sun, Yige, 2022. "A column generation approach for operational flight scheduling and aircraft maintenance routing," Journal of Air Transport Management, Elsevier, vol. 105(C).
    15. Guo, Jia & Bard, Jonathan F., 2024. "Weekly scheduling for freight rail engineers & trainmen," Transportation Research Part B: Methodological, Elsevier, vol. 183(C).
    16. Xin Wen & Sai-Ho Chung & Hoi-Lam Ma & Waqar Ahmed Khan, 2024. "Airline crew scheduling with sustainability enhancement by data analytics under circular economy," Annals of Operations Research, Springer, vol. 342(1), pages 959-985, November.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:gam:jadmsc:v:11:y:2021:i:4:p:154-:d:704762. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: MDPI Indexing Manager (email available below). General contact details of provider: https://www.mdpi.com .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.