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Empowering Leadership and Organizational Citizenship Behavior: The Mediating Roles of Psychological Empowerment and Emotional Intelligence in Medical Service Industry

Author

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  • M.A. Shahab
  • A. Sobari
  • U. Udin

Abstract

This study aims to investigate the effect of empowering leadership on organizational citizenship behavior (OCB) through psychological empowerment and emotional intelligence. After analyzing 125 sets of the employee for collecting data in the medical service industry of Jepara district – Indonesia, this study found that empowering leadership was related to OCB. In addition, this study further found that psychological empowerment and emotional intelligence served as significant mediating in the relationship between empowering leadership and OCB.

Suggested Citation

  • M.A. Shahab & A. Sobari & U. Udin, 2018. "Empowering Leadership and Organizational Citizenship Behavior: The Mediating Roles of Psychological Empowerment and Emotional Intelligence in Medical Service Industry," International Journal of Economics & Business Administration (IJEBA), International Journal of Economics & Business Administration (IJEBA), vol. 0(3), pages 80-91.
    • Handle: RePEc:ers:ijebaa:v:vi:y:2018:i:3:p:80-91
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    References listed on IDEAS

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    1. Khanif Sharifzуanovich Mullakhmetov & Ruslan Duferovich Sadriev & Elvir Munirovich Akhmetshin, 2018. "Corporate Culture in Management Systems," European Research Studies Journal, European Research Studies Journal, vol. 0(1), pages 519-528.
    2. Simon Grima & Sharon Seychell & Frank H. Bezzina, 2017. "Investigating Factors Predicting Derivative Mishandling: A Sociological Perspective," European Research Studies Journal, European Research Studies Journal, vol. 0(4A), pages 3-17.
    3. Mustafa Kemal Topcu & Ali Gursoy & Poyraz Gurson, 2015. "The Role of the Servant Leadership on the Relation between Ethical Climate Perception and Innovative Work," European Research Studies Journal, European Research Studies Journal, vol. 0(1), pages 67-80.
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    Cited by:

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