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Employee engagement and job performance in Lebanon: the mediating role of creativity

Author

Listed:
  • Hussein Nabil Ismail
  • Adnan Iqbal
  • Lina Nasr

Abstract

Purpose - The purpose of this paper is to explore the relationship between employee engagement and job performance in the country of Lebanon, and to test whether creativity mediates the relationship between engagement and performance. Design/methodology/approach - The research sample consisted of 186 respondents working in Lebanese firms. The questionnaire included established measures relating to employee engagement, job performance and creativity – in addition to various demographic questions. Stepwise multiple regression and bootstrapping methods were employed in the analysis of the data. Findings - The findings showed a significant positive effect of employee engagement on job performance. However, mediation analysis using bootstrapping methods has shown that creativity has fully mediated the relationship between engagement and performance. Originality/value - The study extends previous research and increases the external validity of the findings by investigating the relationship between engagement and performance in new non-western contexts. Moreover, this is one of the first research studies that explores the role of creativity in the relationship between the two variables; this helps in improving our understanding of the model and aids in enhancing the effect of engagement on performance.

Suggested Citation

  • Hussein Nabil Ismail & Adnan Iqbal & Lina Nasr, 2019. "Employee engagement and job performance in Lebanon: the mediating role of creativity," International Journal of Productivity and Performance Management, Emerald Group Publishing Limited, vol. 68(3), pages 506-523, January.
    • Handle: RePEc:eme:ijppmp:ijppm-02-2018-0052
    DOI: 10.1108/IJPPM-02-2018-0052
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    Citations

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    Cited by:

    1. Arulsenthilkumar S & Punitha N, 2024. "Mediating Role of Employee Engagement: Job Involvement, Job Satisfaction and Organizational Commitment," Management and Labour Studies, XLRI Jamshedpur, School of Business Management & Human Resources, vol. 49(2), pages 293-316, May.
    2. Abdulrahman Basahal & Abdullah Ahmed Jelli & Abdullah S. Alsabban & Sarah Basahel & Saleh Bajaba, 2023. "Factors Influencing Employee Productivity – A Saudi Manager’s Perspective," International Journal of Business and Management, Canadian Center of Science and Education, vol. 17(1), pages 1-39, February.
    3. Daniel Nkansah & Raymond Gyimah & Daniel Agyemfour-Agyemang Sarpong & James Kwasi Annan, 2024. "Nexus Between Employee Engagement and Job Performance: A Study of MSMEs in Ghana During COVID-19: The Moderating Roles of Job Demand and Job Resources," Jindal Journal of Business Research, , vol. 13(1), pages 30-56, June.
    4. Hyo Sun Jung & Hye Hyun Yoon, 2020. "How Does Workplace Romance Influence Employee Performance in the Hospitality Industry?," Sustainability, MDPI, vol. 12(13), pages 1-13, July.
    5. Muhammad Sanaullah Shah & Cisheng Wu & Zia Ullah, 2021. "The Inter-Relationship between CSR, Inclusive Leadership and Employee Creativity: A Case of the Banking Sector," Sustainability, MDPI, vol. 13(16), pages 1-17, August.
    6. Luxmi Malodia & Indu Goyal, 2023. "Psychological Process that Links Authentic Leadership with Followers’ Creative Behaviour," Metamorphosis: A Journal of Management Research, , vol. 22(1), pages 28-37, June.
    7. Fallahnejad Ali & Nazari Reza & Fard Mehdi Moradzadeh, 2023. "Analysis of the Relationship Between the Development of Performance Criteria and Job Performance of Employees with Respect to the Mediating Role of Employee Participation," Studia Universitatis „Vasile Goldis” Arad – Economics Series, Sciendo, vol. 33(2), pages 1-26, June.
    8. Sam Liu, Chih-Hsing & Jack Liu, Hsiou-Hsiang & Ng, Yen-Ling, 2021. "Investigation of entrepreneurial orientation development with airline employees: Moderating roles of a cooperation-competition mechanism," Journal of Air Transport Management, Elsevier, vol. 94(C).
    9. Hafiz Yasir Ali & Muhammad Asrar‐ul‐Haq & Shaheera Amin & Sadaf Noor & Muhammad Haris‐ul‐Mahasbi & Muhammad Kashif Aslam, 2020. "Corporate social responsibility and employee performance: The mediating role of employee engagement in the manufacturing sector of Pakistan," Corporate Social Responsibility and Environmental Management, John Wiley & Sons, vol. 27(6), pages 2908-2919, November.
    10. Ogbeibu, Samuel & Pereira, Vijay & Emelifeonwu, Jude & Gaskin, James, 2021. "Bolstering creativity willingness through digital task interdependence, disruptive and smart HRM technologies," Journal of Business Research, Elsevier, vol. 124(C), pages 422-436.
    11. Change Doris Otieno & Teresia Linge & Damary Sikalieh, 2019. "Influence of intellectual stimulation on employee engagement in parastatals in the energy sector in Kenya," International Journal of Research in Business and Social Science (2147-4478), Center for the Strategic Studies in Business and Finance, vol. 8(6), pages 148-161, October.
    12. Hussain Almawali & Nor Intan Adha Hafit & Narehan Hassan, 2021. "Motivational Factors and Job Performance: The Mediating Roles of Employee Engagement," International Journal of Human Resource Studies, Macrothink Institute, vol. 11(3), pages 6782-6782, December.

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