Delivering 'effortless experience' across borders: Managing internal consistency in professional service firms
Author
Abstract
Suggested Citation
Download full text from publisher
As the access to this document is restricted, you may want to search for a different version of it.
References listed on IDEAS
- Thomas W Malnight, 1996. "The Transition from Decentralized to Network-Based MNC Structures: An Evolutionary Perspective," Journal of International Business Studies, Palgrave Macmillan;Academy of International Business, vol. 27(1), pages 43-65, March.
- Kristensen, Peer Hull & Zeitlin, Jonathan, 2004. "Local Players in Global Games: The Strategic Constitution of a Multinational Corporation," OUP Catalogue, Oxford University Press, number 9780199275625.
- Julian Birkinshaw & Omar Toulan & David Arnold, 2001. "Global Account Management in Multinational Corporations: Theory and Evidence," Journal of International Business Studies, Palgrave Macmillan;Academy of International Business, vol. 32(2), pages 231-248, June.
- Brock, David M. & Yaffe, Tal & Dembovsky, Mark, 2006. "International diversification and performance: A study of global law firms," Journal of International Management, Elsevier, vol. 12(4), pages 473-489, December.
- Rugman, Alan M. & Brewer, Thomas L. (ed.), 2001. "The Oxford Handbook of International Business," OUP Catalogue, Oxford University Press, number 9780199241828.
- Chang, Tung-Lung S. & Chuang, Cheng-Min & Jan, Wen-Shiung, 1998. "International collaboration of law firms: Modes, motives and advantages," Journal of World Business, Elsevier, vol. 33(3), pages 241-262, October.
Citations
Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
Cited by:
- Brock, David M. & Hydle, Katja Maria, 2018. "Transnationality – Sharpening the Integration-Responsiveness vision in global professional firms," European Management Journal, Elsevier, vol. 36(1), pages 117-124.
- Yuliani Suseno & Ashly H. Pinnington, 2018. "Building social capital and human capital for internationalization: The role of network ties and knowledge resources," Asia Pacific Journal of Management, Springer, vol. 35(4), pages 1081-1106, December.
- Brauer, Matthias & Heitmann, Mark, 2013. "Antecedents and temporal dynamics of strategic divergence in multinational corporations: Evidence from Europe," Journal of World Business, Elsevier, vol. 48(1), pages 110-121.
- Markus Reihlen & Sascha Albers & Tuulia Kewitz, 2009. "Internationalization as Strategic Change: The Case of Deutsche Treuhand-Gesellschaft," management revue - Socio-Economic Studies, Nomos Verlagsgesellschaft mbH & Co. KG, vol. 20(2), pages 209-233.
- Karl Breunig & Katja Hydle, 2013. "Remote control: measuring performance for value creation and governance of globally distributed knowledge work," Journal of Management & Governance, Springer;Accademia Italiana di Economia Aziendale (AIDEA), vol. 17(3), pages 559-582, August.
- Boussebaa, Mehdi, 2015. "Control in the multinational enterprise: The polycentric case of global professional service firms," Journal of World Business, Elsevier, vol. 50(4), pages 696-703.
- Faulconbridge, James R. & Muzio, Daniel, 2020. "Karl Polanyi on strategy: The effects of culture, morality and double-movements on embedded strategy," CRITICAL PERSPECTIVES ON ACCOUNTING, Elsevier, vol. 73(C).
- Breunig, Karl Joachim & Kvålshaugen, Ragnhild & Hydle, Katja Maria, 2014. "Knowing your boundaries: Integration opportunities in international professional service firms," Journal of World Business, Elsevier, vol. 49(4), pages 502-511.
Most related items
These are the items that most often cite the same works as this one and are cited by the same works as this one.- Schotter, Andreas & Beamish, Paul W., 2011. "Performance effects of MNC headquarters-subsidiary conflict and the role of boundary spanners: The case of headquarter initiative rejection," Journal of International Management, Elsevier, vol. 17(3), pages 243-259, September.
- Jacqueline Mees-Buss & Catherine Welch & D. Eleanor Westney, 2019. "What happened to the transnational? The emergence of the neo-global corporation," Journal of International Business Studies, Palgrave Macmillan;Academy of International Business, vol. 50(9), pages 1513-1543, December.
- Xufei Ma & Andrew Delios & Shu Yu, 2020. "Innovation in MNC’S strategy and structure: the (re) emergence of host country headquarters in large emerging markets," Asia Pacific Journal of Management, Springer, vol. 37(3), pages 609-632, September.
- Paterson, S. L. & Brock, D. M., 2002. "The development of subsidiary-management research: review and theoretical analysis," International Business Review, Elsevier, vol. 11(2), pages 139-163, April.
- Olischer, Florian Thomas & Dörrenbächer, Christoph, 2013. "Concession bargaining in the airline industry: Ryanair's policy of route relocation and withdrawal," Working Papers 73, Berlin School of Economics and Law, Institute of Management Berlin (IMB).
- repec:bla:jomstd:v:40:y:2003:i:3:p:609-616 is not listed on IDEAS
- Sukpanich, Nessara & Rugman, Alan, 2007.
"Intra-regional sales, product diversity, and the performance of merchandising multinationals,"
Journal of International Management, Elsevier, vol. 13(2), pages 131-146, June.
- Nessara Sukpanich & Alan M. Rugman, 2007. "Intra-regional Sales, Product Diversity, and Performance in Merchandising Multinationals," Working Papers 2007-09, Indiana University, Kelley School of Business, Department of Business Economics and Public Policy.
- Majcen, Boris & Radosevic, Slavo & Rojec, Matija, 2009.
"Nature and determinants of productivity growth of foreign subsidiaries in Central and East European countries,"
Economic Systems, Elsevier, vol. 33(2), pages 168-184, June.
- Slavo Radosevic & Boris Majcen & Matija Rojec, 2006. "Nature and determinants of productivity growth of foreign subsidiaries in Central and East European countries," UCL SSEES Economics and Business working paper series 68, UCL School of Slavonic and East European Studies (SSEES).
- Krane, Ronja & Eulerich, Marc, 2020. "Going global: Factors influencing the internationalization of the internal audit function," Journal of International Accounting, Auditing and Taxation, Elsevier, vol. 41(C).
- Christian Genthon, 2008. "International diversification, performance and offshoring : the case of the computer services industry," Post-Print halshs-00348198, HAL.
- Schmid, Stefan & Schurig, Andreas, 2003. "The development of critical capabilities in foreign subsidiaries: disentangling the role of the subsidiary's business network," International Business Review, Elsevier, vol. 12(6), pages 755-782, December.
- Muller, A.R. & van Tulder, R., 2005. "Exploring Patterns of Upstream Internationalization: The Role of Home-region ‘Stickiness’," ERIM Report Series Research in Management ERS-2005-084-ORG, Erasmus Research Institute of Management (ERIM), ERIM is the joint research institute of the Rotterdam School of Management, Erasmus University and the Erasmus School of Economics (ESE) at Erasmus University Rotterdam.
- Cuervo-Cazurra, Alvaro, 2007. "Sequence of value-added activities in the multinationalization of developing country firms," Journal of International Management, Elsevier, vol. 13(3), pages 258-277, September.
- Watson, Sharon & Weaver, Gary R., 2003. "How internationalization affects corporate ethics: formal structures and informal management behavior," Journal of International Management, Elsevier, vol. 9(1), pages 75-93.
- John T. Steen & Peter W. Liesch, 2007. "A note on Penrosean growth, resource bundles and the Uppsala model of internationalisation," Management International Review, Springer, vol. 47(2), pages 193-206, March.
- Lacoste, Sylvie & Zidani, Kenza & Cuevas, Javier Marcos, 2022. "Lateral collaboration and boundary-spanning from a global leadership perspective: The case of global account managers," Journal of World Business, Elsevier, vol. 57(3).
- Garcia-Pont, Carlos & Noboa, Fabrizio, 2003. "Fighting for power: The strategy of global MNCs' subsidiaries," IESE Research Papers D/489, IESE Business School.
- Puck, Jonas F & Mohr, Alexander T & Holtbrügge, Dirk, 2006. "Cultural convergence through web-based management techniques? The case of corporate web site recruiting," Journal of International Management, Elsevier, vol. 12(2), pages 181-195, June.
- Alvaro Cuervo-Cazurra & Luis Alfonso Dau, 2009. "Structural Reform and Firm Exports," Management International Review, Springer, vol. 49(4), pages 479-507, September.
- Isabelle Le Breton-Miller & Danny Miller, 2015. "The paradox of resource vulnerability: Considerations for organizational curatorship," Strategic Management Journal, Wiley Blackwell, vol. 36(3), pages 397-415, March.
- Dorra Yahiaoui & Hela Chebbi, 2008. "The limits of top-down transfers within a multinational corporation: the need for knowledge hybridization," Journal of Innovation Economics, De Boeck Université, vol. 0(2), pages 85-104.
More about this item
Keywords
Professional service firms Globalization Cross-border integration Global strategy implementation Law firms;Statistics
Access and download statisticsCorrections
All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:eee:worbus:v:44:y:2009:i:1:p:41-50. See general information about how to correct material in RePEc.
If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.
If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .
If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.
For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Catherine Liu (email available below). General contact details of provider: http://www.elsevier.com/wps/find/journaldescription.cws_home/620401/description#description .
Please note that corrections may take a couple of weeks to filter through the various RePEc services.