The Politics of Public Services: A Service Characteristics Approach
Author
Abstract
Suggested Citation
DOI: 10.1016/j.worlddev.2015.05.018
Download full text from publisher
As the access to this document is restricted, you may want to search for a different version of it.
References listed on IDEAS
- Kleemeier, Elizabeth, 2000. "The Impact of Participation on Sustainability: An Analysis of the Malawi Rural Piped Scheme Program," World Development, Elsevier, vol. 28(5), pages 929-944, May.
- Nazmul Chaudhury & Jeffrey Hammer & Michael Kremer & Karthik Muralidharan & F. Halsey Rogers, 2006. "Missing in Action: Teacher and Health Worker Absence in Developing Countries," Journal of Economic Perspectives, American Economic Association, vol. 20(1), pages 91-116, Winter.
- Whittington, Dale & Jeuland, Marc & Barker, Kate & Yuen, Yvonne, 2012. "Setting Priorities, Targeting Subsidies among Water, Sanitation, and Preventive Health Interventions in Developing Countries," World Development, Elsevier, vol. 40(8), pages 1546-1568.
- Gershberg, Alec Ian & González, Pablo Alberto & Meade, Ben, 2012. "Understanding and Improving Accountability in Education: A Conceptual Framework and Guideposts from Three Decentralization Reform Experiences in Latin America," World Development, Elsevier, vol. 40(5), pages 1024-1041.
- Hickey, Sam & Sen, Kunal & Bukenya, Badru (ed.), 2014. "The Politics of Inclusive Development: Interrogating the Evidence," OUP Catalogue, Oxford University Press, number 9780198722564.
- Esther Duflo & Rema Hanna & Stephen P. Ryan, 2012. "Incentives Work: Getting Teachers to Come to School," American Economic Review, American Economic Association, vol. 102(4), pages 1241-1278, June.
- Winters, Matthew S. & Karim, Abdul Gaffar & Martawardaya, Berly, 2014. "Public Service Provision under Conditions of Insufficient Citizen Demand: Insights from the Urban Sanitation Sector in Indonesia," World Development, Elsevier, vol. 60(C), pages 31-42.
- Devarajan, Shantayanan & Khemani, Stuti & Walton, Michael, 2011.
"Civil society, public action and accountability in Africa,"
Policy Research Working Paper Series
5733, The World Bank.
- Devarajan, Shantayanan & Khemani, Stuti & Walton, Michael, 2011. "Civil Society, Public Action and Accountability in Africa," Working Paper Series rwp11-036, Harvard University, John F. Kennedy School of Government.
- Khemani, Stuti & Walton, Michael & Devarajan, Shantayanan, 2011. "Civil Society, Public Action and Accountability in Africa," Scholarly Articles 5131503, Harvard Kennedy School of Government.
- Pritchett, Lant & Woolcock, Michael, 2004.
"Solutions When the Solution is the Problem: Arraying the Disarray in Development,"
World Development, Elsevier, vol. 32(2), pages 191-212, February.
- Lant Pritchett & Michael Woolcock, 2002. "Solutions when the Solution is the Problem: Arraying the Disarray in Development," Working Papers 10, Center for Global Development.
- Franceys, Richard W.A. & Gerlach, Esther, 2011. "Consumer involvement in water services regulation," Utilities Policy, Elsevier, vol. 19(2), pages 61-70, June.
- repec:bla:devpol:v:23:y:2005:i:2:p:165-182 is not listed on IDEAS
- Leonard, David K. & Bloom, Gerald & Hanson, Kara & O’Farrell, Juan & Spicer, Neil, 2013. "Institutional Solutions to the Asymmetric Information Problem in Health and Development Services for the Poor," World Development, Elsevier, vol. 48(C), pages 71-87.
- Gauri, Varun, 2013. "Redressing Grievances and Complaints Regarding Basic Service Delivery," World Development, Elsevier, vol. 41(C), pages 109-119.
- Keefer, Philip & Khemani, Stuti, 2003. "Democracy, public expenditures, and the poor," Policy Research Working Paper Series 3164, The World Bank.
- Khemani, Stuti, 2010. "Political capture of decentralization : vote-buying through grants-financed local jurisdictions," Policy Research Working Paper Series 5350, The World Bank.
- Bakker, Karen & Kooy, Michelle & Shofiani, Nur Endah & Martijn, Ernst-Jan, 2008. "Governance Failure: Rethinking the Institutional Dimensions of Urban Water Supply to Poor Households," World Development, Elsevier, vol. 36(10), pages 1891-1915, October.
- repec:bla:devpol:v:28:y:2010:i:2:p:131-154 is not listed on IDEAS
- Helene Grandvoinnet & Ghazia Aslam & Shomikho Raha, 2015. "Opening the Black Box," World Bank Publications - Books, The World Bank Group, number 21686.
- John Akin & Paul Hutchinson & Koleman Strumpf, 2005. "Decentralisation and government provision of public goods: The public health sector in Uganda," Journal of Development Studies, Taylor & Francis Journals, vol. 41(8), pages 1417-1443.
- Khaleghian, Peyvand & Gupta, Monica Das, 2005.
"Public management and the essential public health functions,"
World Development, Elsevier, vol. 33(7), pages 1083-1099, July.
- Khaleghian, Peyvand & Das Gupta Monica, 2004. "Public management and essential public health functions," Policy Research Working Paper Series 3220, The World Bank.
- Lieberman, Evan S. & Posner, Daniel N. & Tsai, Lily L., 2014. "Does Information Lead to More Active Citizenship? Evidence from an Education Intervention in Rural Kenya," World Development, Elsevier, vol. 60(C), pages 69-83.
- Gauri, Varun, 2004.
"Social Rights and Economics: Claims to Health Care and Education in Developing Countries,"
World Development, Elsevier, vol. 32(3), pages 465-477, March.
- Gauri, Varun, 2003. "Social rights and economics : claims to health care and education in developing countries," Policy Research Working Paper Series 3006, The World Bank.
- Suneetha Dasappa Kacker & Anuradha Joshi, 2012. "Pipe Dreams? The Governance of Urban Water Supply in Informal Settlements, New Delhi," IDS Bulletin, Blackwell Publishing, vol. 43(2), pages 27-36, March.
- Barbara Bruns & Deon Filmer & Harry Anthony Patrinos, 2011. "Making Schools Work : New Evidence on Accountability Reforms," World Bank Publications - Books, The World Bank Group, number 2270.
Citations
Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
Cited by:
- Clarke, Ian & Klerkx, Laurens & Ramirez, Matias, 2016. "Learning and innovation in developing economy clusters: Comparing private and non-profit intermediaries in cluster governance," Greenwich Papers in Political Economy 16712, University of Greenwich, Greenwich Political Economy Research Centre.
- Danielle Resnick, 2022. "Does Accountability Undermine Service Delivery? The Impact of Devolving Agriculture in Ghana," The European Journal of Development Research, Palgrave Macmillan;European Association of Development Research and Training Institutes (EADI), vol. 34(2), pages 1003-1029, April.
- Mogues, Tewodaj & Olofinbiyi, Tolulope, 2020. "Budgetary influence under information asymmetries: Evidence from Nigeria’s subnational agricultural investments," World Development, Elsevier, vol. 129(C).
- Niheer Dasandi & Edward Laws & Heather Marquette & Mark Robinson, 2019. "What does the evidence tell us about 'thinking and working politically' in development assistance?," WIDER Working Paper Series wp-2019-12, World Institute for Development Economic Research (UNU-WIDER).
- Hans C. Komakech & Francis Moyo & Oscar Veses Roda & Revocatus L. Machunda & Kyla M. Smith & Om P. Gautam & Sandy Cairncross, 2019. "What Proportion Counts? Disaggregating Access to Safely Managed Sanitation in an Emerging Town in Tanzania," IJERPH, MDPI, vol. 16(18), pages 1-17, September.
- Niheer Dasandi & Ed Laws & Heather Marquette & Mark Robinson, 2019. "What Does the Evidence Tell Us about ‘Thinking and Working Politically’ in Development Assistance?," Politics and Governance, Cogitatio Press, vol. 7(2), pages 155-168.
- Schulz, Nicolai, 2020. "The politics of export restrictions: A panel data analysis of African commodity processing industries," World Development, Elsevier, vol. 130(C).
- Lisha Pan & Hangang Hu & Xin Jing & Yang Chen & Guan Li & Zhongguo Xu & Yuefei Zhuo & Xueqi Wang, 2022. "The Impacts of Regional Cooperation on Urban Land-Use Efficiency: Evidence from the Yangtze River Delta, China," Land, MDPI, vol. 11(6), pages 1-16, June.
- Schulz, Nicolai, 2020. "The politics of export restrictions: a panel data analysis of African commodity processing industries," LSE Research Online Documents on Economics 103779, London School of Economics and Political Science, LSE Library.
- Adam S. Harris & Brigitte Seim & Rachel Sigman, 2020. "Information, accountability and perceptions of public sector programme success: A conjoint experiment among bureaucrats in Africa," Development Policy Review, Overseas Development Institute, vol. 38(5), pages 594-612, September.
- Abdul-Gafaru Abdulai, 2018. "Rethinking elite commitment to social protection in Ghana: Insights from an adapted political settlements approach," Global Development Institute Working Paper Series esid-112-18, GDI, The University of Manchester.
- Dewachter, Sara & Holvoet, Nathalie & Kuppens, Miet & Molenaers, Nadia, 2018. "Beyond the Short versus Long Accountability Route Dichotomy: Using Multi-track Accountability Pathways to Study Performance of Rural Water Services in Uganda," World Development, Elsevier, vol. 102(C), pages 158-169.
- Matteo Roggero, 2020. "Social dilemmas, policy instruments, and climate adaptation measures: the case of green roofs," Mitigation and Adaptation Strategies for Global Change, Springer, vol. 25(4), pages 625-642, April.
- Yuanshuo Xu & Yiwen Zhu & Yan Wu & Xiaoliang Wang & Weiwen Zhang, 2022. "The Population Flow under Regional Cooperation of “City-Helps-City”: The Case of Mountain-Sea Project in Zhejiang," Land, MDPI, vol. 11(10), pages 1-20, October.
- Colin Anderson, 2023. "Understanding accountability in practice: Obligations, scrutiny, and consequences," Development Policy Review, Overseas Development Institute, vol. 41(S1), March.
- Abdul-Gafaru Abdulai, 2018. "The political economy of maternal healthcare in Ghana," Global Development Institute Working Paper Series esid-107-18, GDI, The University of Manchester.
- Kamal, kasmad & Kamal, kasmad, 2022. "Quality of Public Service at Bara Permai Health Center, Palopo City," OSF Preprints bxdnq, Center for Open Science.
- Ricks, Jacob I. & Doner, Richard F., 2021. "Getting institutions right: Matching institutional capacities to developmental tasks," World Development, Elsevier, vol. 139(C).
Most related items
These are the items that most often cite the same works as this one and are cited by the same works as this one.- Gaduh,Arya Budhiastra & Pradhan,Menno Prasad & Priebe,Jan & Susanti,Dewi, 2021. "Scores, Camera, Action : Social Accountability and Teacher Incentives in Remote Areas," Policy Research Working Paper Series 9748, The World Bank.
- World Bank Group, 2014. "Strategic Framework for Mainstreaming Citizen Engagement in World Bank Group Operations," World Bank Publications - Books, The World Bank Group, number 21113.
- Filmer,Deon P. & Habyarimana,James Paul & Sabarwal,Shwetlena, 2020. "Teacher Performance-Based Incentives and Learning Inequality," Policy Research Working Paper Series 9382, The World Bank.
- Fox, Jonathan A., 2015. "Social Accountability: What Does the Evidence Really Say?," World Development, Elsevier, vol. 72(C), pages 346-361.
- Duflo, Esther & Dupas, Pascaline & Kremer, Michael, 2015.
"School governance, teacher incentives, and pupil–teacher ratios: Experimental evidence from Kenyan primary schools,"
Journal of Public Economics, Elsevier, vol. 123(C), pages 92-110.
- Esther Duflo & Pascaline Dupas & Michael Kremer, 2012. "School Governance, Teacher Incentives, and Pupil-Teacher Ratios: Experimental Evidence from Kenyan Primary Schools," NBER Working Papers 17939, National Bureau of Economic Research, Inc.
- Sabrin Beg & Waqas Halim & Adrienne M. Lucas & Umar Saif, 2022.
"Engaging Teachers with Technology Increased Achievement, Bypassing Teachers Did Not,"
American Economic Journal: Economic Policy, American Economic Association, vol. 14(2), pages 61-90, May.
- Sabrin A. Beg & Adrienne M. Lucas & Waqas Halim & Umar Saif, 2019. "Engaging Teachers with Technology Increased Achievement, Bypassing Teachers Did Not," NBER Working Papers 25704, National Bureau of Economic Research, Inc.
- Dahal,Mahesh & Nguyen,Quynh T., 2014. "Private non-state sector engagement in the provision of educational services at the primary and secondary levels in South Asia : an analytical review of its role in school enrollment and student achie," Policy Research Working Paper Series 6899, The World Bank.
- Ghazala Mansuri, 2004.
"Community-Based and -Driven Development: A Critical Review,"
The World Bank Research Observer, World Bank, vol. 19(1), pages 1-39.
- Mansuri, Ghazala & Rao, Vijayendra, 2004. "Community-based (and driven) development : A critical review," Policy Research Working Paper Series 3209, The World Bank.
- Wantchekon, Leonard & Riaz, Zara, 2019. "Mobile technology and food access," World Development, Elsevier, vol. 117(C), pages 344-356.
- Jan Bietenbeck & Marc Piopiunik & Simon Wiederhold, 2018.
"Africa’s Skill Tragedy: Does Teachers’ Lack of Knowledge Lead to Low Student Performance?,"
Journal of Human Resources, University of Wisconsin Press, vol. 53(3), pages 553-578.
- Jan Bietenbeck & Marc Piopiunik & Simon Wiederhold, 2015. "Africa's Skill Tragedy: Does Teachers' Lack of Knowledge Lead to Low Student Performance?," CESifo Working Paper Series 5470, CESifo.
- Piopiunik, Marc & Bietenbeck, Jan & Wiederhold, Simon, 2016. "Africa's Skill Tragedy: Does Teachers' Lack of Knowledge Lead to Low Student Performance?," VfS Annual Conference 2016 (Augsburg): Demographic Change 145562, Verein für Socialpolitik / German Economic Association.
- Andrew Dustan & Stanislao Maldonado & Juan Manuel Hernandez-Agramonte, 2018.
"Motivating bureaucrats with non-monetary incentives when state capacity is weak: Evidence from large-scale field experiments in Peru,"
Working Papers
136, Peruvian Economic Association.
- Dustan, Andrew & Maldonado, Stanislao & Hernandez-Agramonte, Juan Manuel, 2018. "Motivating bureaucrats with non-monetary incentives when state capacity is weak: Evidence from large-scale field experiments in Peru," MPRA Paper 90952, University Library of Munich, Germany.
- Dustan, A & Maldonado, S & Hernandez A, J.M., 2019. "Motivating bureaucrats with non-monetary incentives when state capacity is weak: Evidence from large-scale field experiments in Peru," Documentos de Trabajo 17106, Universidad del Rosario.
- James Andreoni & Michael Callen & Karrar Hussain & Muhammad Yasir Khan & Charles Sprenger, 2023.
"Using Preference Estimates to Customize Incentives: An Application to Polio Vaccination Drives in Pakistan,"
Journal of the European Economic Association, European Economic Association, vol. 21(4), pages 1428-1477.
- Sprenger, Charles & Andreoni, James & Chaudhry, Zain & Khan, Muhammad Yasir, 2016. "Using Preference Estimates to Customize Incentives: An Application to Polio Vaccination Drives in Pakistan," CEPR Discussion Papers 11137, C.E.P.R. Discussion Papers.
- James Andreoni & Michael Callen & Karrar Hussain & Muhammad Khan & Charles Sprenger, 2016. "Using Preference Estimates to Customize Incentives: An Application to Polio Vaccination Drives in Pakistan," Natural Field Experiments 00570, The Field Experiments Website.
- James Andreoni & Michael Callen & Muhammad Yasir Khan & Karrar Jaffar & Charles Sprenger, 2016. "Using Preference Estimates to Customize Incentives: An Application to Polio Vaccination Drives in Pakistan," NBER Working Papers 22019, National Bureau of Economic Research, Inc.
- Andreoni, James & Callen, Mike & Hussain, Karrar & Khan, Muhammad Yasir & Sprenger, Charles, 2022. "Using preference estimates to customize incentives: an application to Polio vaccination drives in Pakistan," LSE Research Online Documents on Economics 117302, London School of Economics and Political Science, LSE Library.
- Isaac Mbiti & Karthik Muralidharan & Mauricio Romero & Youdi Schipper & Constantine Manda & Rakesh Rajani, 2019.
"Inputs, Incentives, and Complementarities in Education: Experimental Evidence from Tanzania,"
The Quarterly Journal of Economics, President and Fellows of Harvard College, vol. 134(3), pages 1627-1673.
- Isaac Mbiti & Karthik Muralidharan & Mauricio Romero & Youdi Schipper & Constantine Manda & Rakesh Rajani, 2018. "Inputs, Incentives, and Complementarities in Education: Experimental Evidence from Tanzania," NBER Working Papers 24876, National Bureau of Economic Research, Inc.
- Edward N. Okeke & Amalavoyal V. Chari, 2015. "Can Institutional Deliveries Reduce Newborn Mortality? Evidence from Rwanda," Working Papers WR-1072, RAND Corporation.
- Bold, Tessa & Kimenyi, Mwangi & Mwabu, Germano & Ng’ang’a, Alice & Sandefur, Justin, 2018. "Experimental evidence on scaling up education reforms in Kenya," Journal of Public Economics, Elsevier, vol. 168(C), pages 1-20.
- McGranahan, Gordon, 2015. "Realizing the Right to Sanitation in Deprived Urban Communities: Meeting the Challenges of Collective Action, Coproduction, Affordability, and Housing Tenure," World Development, Elsevier, vol. 68(C), pages 242-253.
- Dhushyanth Raju, 2017. "Public School Teacher Management in Sri Lanka," South Asia Economic Journal, Institute of Policy Studies of Sri Lanka, vol. 18(1), pages 39-63, March.
- World Bank Group, 2016. "Education Sector Public Expenditure Tracking and Service Delivery Survey in Zambia," World Bank Publications - Reports 23884, The World Bank Group.
- Hakizimfura, Emmanuel & Randall, Douglas & Zia, Bilal, 2020. "Decentralized delivery of financial education: Experimental evidence from Rwanda," Journal of Development Economics, Elsevier, vol. 144(C).
- Eiji Koazuka, 2018. "Enlightening Communities and Parents for Improving Student Learning Evidence from Randomized Experiment in Niger," Working Papers 166, JICA Research Institute.
More about this item
Keywords
politics of public services; service characteristics; accountability; information asymmetry; public goods; user power;All these keywords.
Statistics
Access and download statisticsCorrections
All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:eee:wdevel:v:74:y:2015:i:c:p:275-285. See general information about how to correct material in RePEc.
If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.
If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .
If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.
For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Catherine Liu (email available below). General contact details of provider: http://www.elsevier.com/locate/worlddev .
Please note that corrections may take a couple of weeks to filter through the various RePEc services.