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Opening the Black Box

Author

Listed:
  • Helene Grandvoinnet
  • Ghazia Aslam
  • Shomikho Raha

Abstract

This publication fills an important knowledge gap by providing guidance on how to assess contextual drivers of social accountability effectiveness. It aims to strategically support citizen engagement at the country level and for a specific issue or problem. The report proposes a novel framing of social accountability as the interplay of constitutive elements: citizen action and state action, supported by three enabling levers: civic mobilization, interface and information. For each of these constitutive elements, the report identifies 'drivers' of contextual effectiveness which take into account a broad range of contextual factors (e.g., social, political and intervention-based, including information and communication technologies). Opening the Black Box offers detailed guidance on how to assess each driver. It also applies the framework at two levels. At the country level, the report looks at 'archetypes' of challenging country contexts, such as regimes with no formal space or full support for citizen-state engagement and fragile and conflict-affected situations. The report also illustrates the use of the framework to analyze specific social accountability interventions through four case studies: Sierra Leone, Pakistan, Yemen, and the Kyrgyz Republic.

Suggested Citation

  • Helene Grandvoinnet & Ghazia Aslam & Shomikho Raha, 2015. "Opening the Black Box," World Bank Publications - Books, The World Bank Group, number 21686.
    • Handle: RePEc:wbk:wbpubs:21686
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    References listed on IDEAS

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    1. Priyanka Pandey & Sangeeta Goyal & Venkatesh Sundararaman, 2009. "Community participation in public schools: impact of information campaigns in three Indian states," Education Economics, Taylor & Francis Journals, vol. 17(3), pages 355-375.
    2. Keefer, Philip & Khemani, Stuti, 2011. "Mass media and public services : the effects of radio access on public education in Benin," Policy Research Working Paper Series 5559, The World Bank.
    3. Paul Hubbard, 2007. "Putting the Power of Transparency in Context: Information’s Role in Reducing Corruption in Uganda’s Education Sector," Working Papers 136, Center for Global Development.
    4. Ritva Reinikka & Jakob Svensson, 2004. "Local Capture: Evidence from a Central Government Transfer Program in Uganda," The Quarterly Journal of Economics, President and Fellows of Harvard College, vol. 119(2), pages 679-705.
    Full references (including those not matched with items on IDEAS)

    Citations

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    Cited by:

    1. Harika Masud & Saki Kumagai & Helene Grandvoinnet, 2019. "Mainstreaming Citizen Engagement through the World Bank Group’s Country Engagement Model," World Bank Publications - Reports 34074, The World Bank Group.
    2. Lars Waldorf, 2017. "Legal empowerment and horizontal inequalities after conflict," WIDER Working Paper Series wp-2017-50, World Institute for Development Economic Research (UNU-WIDER).
    3. Lars Waldorf, 2017. "Legal empowerment and horizontal inequalities after conflict," WIDER Working Paper Series 050, World Institute for Development Economic Research (UNU-WIDER).
    4. Batley, Richard & Mcloughlin, Claire, 2015. "The Politics of Public Services: A Service Characteristics Approach," World Development, Elsevier, vol. 74(C), pages 275-285.
    5. Fox, Jonathan A., 2015. "Social Accountability: What Does the Evidence Really Say?," World Development, Elsevier, vol. 72(C), pages 346-361.
    6. World Bank Group, 2018. "Indicators of Citizen-Centric Public Service Delivery," World Bank Publications - Reports 30030, The World Bank Group.
    7. Bebbington, Jan & Russell, Shona & Thomson, Ian, 2017. "Accounting and sustainable development: Reflections and propositions," CRITICAL PERSPECTIVES ON ACCOUNTING, Elsevier, vol. 48(C), pages 21-34.
    8. Alawattage, Chandana & Azure, John De-Clerk, 2021. "Behind the World Bank’s ringing declarations of “social accountability”: Ghana’s public financial management reform," CRITICAL PERSPECTIVES ON ACCOUNTING, Elsevier, vol. 78(C).
    9. Davison Muchadenyika, 2017. "Civil society, social accountability and service delivery in Zimbabwe," Development Policy Review, Overseas Development Institute, vol. 35, pages 178-195, October.
    10. Rachel Sabates-Wheeler & Nikhil Wilmink & Abdul-Gafaru Abdulai & Richard de Groot & Tayllor Spadafora, 2020. "Linking Social Rights to Active Citizenship for the Most Vulnerable: the Role of Rights and Accountability in the ‘Making’ and ‘Shaping’ of Social Protection," The European Journal of Development Research, Palgrave Macmillan;European Association of Development Research and Training Institutes (EADI), vol. 32(1), pages 129-151, January.
    11. Hernández, Alison & Ruano, Ana Lorena & Hurtig, Anna-Karin & Goicolea, Isabel & San Sebastián, Miguel & Flores, Walter, 2019. "Pathways to accountability in rural Guatemala: A qualitative comparative analysis of citizen-led initiatives for the right to health of indigenous populations," World Development, Elsevier, vol. 113(C), pages 392-401.
    12. World Bank, 2018. "World Development Report 2018 [Rapport sur le développement dans le monde 2018]," World Bank Publications - Books, The World Bank Group, number 28340.
    13. Vecci, Joseph & Zelinsky, Tomas, 2017. "A Spatial Analysis of Foreign Aid and Civil Society," Working Papers in Economics 688, University of Gothenburg, Department of Economics.
    14. Ludger Niemann & Thomas Hoppe, 2021. "How to Sustain Sustainability Monitoring in Cities: Lessons from 49 Community Indicator Initiatives across 10 Latin American Countries," Sustainability, MDPI, vol. 13(9), pages 1-16, May.

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