IDEAS home Printed from https://ideas.repec.org/a/eee/transe/v122y2019icp309-327.html
   My bibliography  Save this article

Order consolidation for the last-mile split delivery in online retailing

Author

Listed:
  • Zhang, Yuankai
  • Sun, Lijun
  • Hu, Xiangpei
  • Zhao, Chen

Abstract

This paper addresses the last-mile split delivery problem emerging in online retailing, in which multiple shipments are delivered to the same customer multiple times. We propose an innovative order consolidation approach which consolidates same customers’ shipments in the delivery station and delivers them in fewer trips. An integer programming model is formulated to make a cost tradeoff between splitting and consolidating shipments, which is solved by a new three-phase heuristic algorithm. Numerical experiments are conducted to demonstrate the superiority of the order consolidation approach over the First-In-First-Out approach on various parameters and generate managerial insights for applying it in practice.

Suggested Citation

  • Zhang, Yuankai & Sun, Lijun & Hu, Xiangpei & Zhao, Chen, 2019. "Order consolidation for the last-mile split delivery in online retailing," Transportation Research Part E: Logistics and Transportation Review, Elsevier, vol. 122(C), pages 309-327.
  • Handle: RePEc:eee:transe:v:122:y:2019:i:c:p:309-327
    DOI: 10.1016/j.tre.2018.12.011
    as

    Download full text from publisher

    File URL: http://www.sciencedirect.com/science/article/pii/S1366554518304046
    Download Restriction: Full text for ScienceDirect subscribers only

    File URL: https://libkey.io/10.1016/j.tre.2018.12.011?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    As the access to this document is restricted, you may want to search for a different version of it.

    References listed on IDEAS

    as
    1. Ping Josephine Xu & Russell Allgor & Stephen C. Graves, 2009. "Benefits of Reevaluating Real-Time Order Fulfillment Decisions," Manufacturing & Service Operations Management, INFORMS, vol. 11(2), pages 340-355, January.
    2. Devari, Aashwinikumar & Nikolaev, Alexander G. & He, Qing, 2017. "Crowdsourcing the last mile delivery of online orders by exploiting the social networks of retail store customers," Transportation Research Part E: Logistics and Transportation Review, Elsevier, vol. 105(C), pages 105-122.
    3. Andreas Stenger & Daniele Vigo & Steffen Enz & Michael Schwind, 2013. "An Adaptive Variable Neighborhood Search Algorithm for a Vehicle Routing Problem Arising in Small Package Shipping," Transportation Science, INFORMS, vol. 47(1), pages 64-80, February.
    4. Keely L. Croxton & Bernard Gendron & Thomas L. Magnanti, 2003. "Models and Methods for Merge-in-Transit Operations," Transportation Science, INFORMS, vol. 37(1), pages 1-22, February.
    5. Koushik Ramakrishna & Moosa Sharafali & Yun Lim, 2015. "A two-item two-warehouse periodic review inventory model with transshipment," Annals of Operations Research, Springer, vol. 233(1), pages 365-381, October.
    6. Jason Acimovic & Stephen C. Graves, 2015. "Making Better Fulfillment Decisions on the Fly in an Online Retail Environment," Manufacturing & Service Operations Management, INFORMS, vol. 17(1), pages 34-51, February.
    7. Yuankai Zhang & Minfang Huang & Xiangpei Hu & Lijun Sun, 2018. "Package consolidation approach to the split-order fulfillment problem of online supermarkets," Journal of the Operational Research Society, Taylor & Francis Journals, vol. 69(1), pages 127-141, January.
    8. Jason Acimovic & Stephen C. Graves, 2017. "Mitigating Spillover in Online Retailing via Replenishment," Manufacturing & Service Operations Management, INFORMS, vol. 19(3), pages 419-436, July.
    9. Martin Savelsbergh, 1997. "A Branch-and-Price Algorithm for the Generalized Assignment Problem," Operations Research, INFORMS, vol. 45(6), pages 831-841, December.
    10. E. C. Sewell & S. H. Jacobson, 2012. "A Branch, Bound, and Remember Algorithm for the Simple Assembly Line Balancing Problem," INFORMS Journal on Computing, INFORMS, vol. 24(3), pages 433-442, August.
    11. Cetinkaya, Sila & Mutlu, Fatih & Lee, Chung-Yee, 2006. "A comparison of outbound dispatch policies for integrated inventory and transportation decisions," European Journal of Operational Research, Elsevier, vol. 171(3), pages 1094-1112, June.
    12. Ülkü, M. Ali & Bookbinder, James H., 2012. "Optimal quoting of delivery time by a third party logistics provider: The impact of shipment consolidation and temporal pricing schemes," European Journal of Operational Research, Elsevier, vol. 221(1), pages 110-117.
    13. Mahar, Stephen & Bretthauer, Kurt M. & Venkataramanan, M.A., 2009. "The value of virtual pooling in dual sales channel supply chains," European Journal of Operational Research, Elsevier, vol. 192(2), pages 561-575, January.
    14. Goethals, Frank & Leclercq-Vandelannoitte, Aurélie & Tütüncü, Yazgi, 2012. "French consumers' perceptions of the unattended delivery model for e-grocery retailing," Journal of Retailing and Consumer Services, Elsevier, vol. 19(1), pages 133-139.
    15. Janjevic, Milena & Ndiaye, Alassane, 2017. "Investigating the theoretical cost-relationships of urban consolidation centres for their users," Transportation Research Part A: Policy and Practice, Elsevier, vol. 102(C), pages 98-118.
    16. Mutlu, Fatih & Çetinkaya, SIla, 2010. "An integrated model for stock replenishment and shipment scheduling under common carrier dispatch costs," Transportation Research Part E: Logistics and Transportation Review, Elsevier, vol. 46(6), pages 844-854, November.
    17. Martin Savelsbergh & Tom Van Woensel, 2016. "50th Anniversary Invited Article—City Logistics: Challenges and Opportunities," Transportation Science, INFORMS, vol. 50(2), pages 579-590, May.
    18. Paul J. Reaidy & A. Gunasekaran & A. Spalanzani, 2015. "Bottom-Up Approach based on Internet of things for Order Fulfillment in a Collaborative Warehousing Environment," Post-Print halshs-01374073, HAL.
    19. Satır, Benhür & Erenay, Fatih Safa & Bookbinder, James H., 2018. "Shipment consolidation with two demand classes: Rationing the dispatch capacity," European Journal of Operational Research, Elsevier, vol. 270(1), pages 171-184.
    20. Moshe Dror & Bruce C. Hartman, 2007. "Shipment Consolidation: Who Pays for It and How Much?," Management Science, INFORMS, vol. 53(1), pages 78-87, January.
    21. Zhou, Lin & Baldacci, Roberto & Vigo, Daniele & Wang, Xu, 2018. "A Multi-Depot Two-Echelon Vehicle Routing Problem with Delivery Options Arising in the Last Mile Distribution," European Journal of Operational Research, Elsevier, vol. 265(2), pages 765-778.
    22. Moshe Dror & Pierre Trudeau, 1990. "Split delivery routing," Naval Research Logistics (NRL), John Wiley & Sons, vol. 37(3), pages 383-402, June.
    23. Chen, Jing & Dong, Ming & Xu, Lei, 2018. "A perishable product shipment consolidation model considering freshness-keeping effort," Transportation Research Part E: Logistics and Transportation Review, Elsevier, vol. 115(C), pages 56-86.
    24. Ardjmand, Ehsan & Sanei Bajgiran, Omid & Rahman, Shakil & Weckman, Gary R. & Young, William A., 2018. "A multi-objective model for order cartonization and fulfillment center assignment in the e-tail/retail industry," Transportation Research Part E: Logistics and Transportation Review, Elsevier, vol. 115(C), pages 16-34.
    25. Torabi, S.A. & Hassini, E. & Jeihoonian, M., 2015. "Fulfillment source allocation, inventory transshipment, and customer order transfer in e-tailing," Transportation Research Part E: Logistics and Transportation Review, Elsevier, vol. 79(C), pages 128-144.
    26. Asdemir, Kursad & Jacob, Varghese S. & Krishnan, Ramayya, 2009. "Dynamic pricing of multiple home delivery options," European Journal of Operational Research, Elsevier, vol. 196(1), pages 246-257, July.
    27. Hewitt, Mike & Nowak, Maciek & Gala, Leo, 2015. "Consolidating home meal delivery with limited operational disruption," European Journal of Operational Research, Elsevier, vol. 243(1), pages 281-291.
    28. Olof Stenius & Ayşe Gönül Karaarslan & Johan Marklund & A. G. de Kok, 2016. "Exact Analysis of Divergent Inventory Systems with Time-Based Shipment Consolidation and Compound Poisson Demand," Operations Research, INFORMS, vol. 64(4), pages 906-921, August.
    29. Ahmet B. Keha & Ismael R. de Farias & George L. Nemhauser, 2006. "A Branch-and-Cut Algorithm Without Binary Variables for Nonconvex Piecewise Linear Optimization," Operations Research, INFORMS, vol. 54(5), pages 847-858, October.
    30. Wang, Yuan & Zhang, Dongxiang & Liu, Qing & Shen, Fumin & Lee, Loo Hay, 2016. "Towards enhancing the last-mile delivery: An effective crowd-tasking model with scalable solutions," Transportation Research Part E: Logistics and Transportation Review, Elsevier, vol. 93(C), pages 279-293.
    31. Reaidy, Paul J. & Gunasekaran, Angappa & Spalanzani, Alain, 2015. "Bottom-up approach based on Internet of Things for order fulfillment in a collaborative warehousing environment," International Journal of Production Economics, Elsevier, vol. 159(C), pages 29-40.
    32. Nguyen, Christine & Dessouky, Maged & Toriello, Alejandro, 2014. "Consolidation strategies for the delivery of perishable products," Transportation Research Part E: Logistics and Transportation Review, Elsevier, vol. 69(C), pages 108-121.
    33. Çetinkaya, SIla & Bookbinder, James H., 2003. "Stochastic models for the dispatch of consolidated shipments," Transportation Research Part B: Methodological, Elsevier, vol. 37(8), pages 747-768, September.
    Full references (including those not matched with items on IDEAS)

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. Peng, Xiaoshuai & Zhang, Lele & Thompson, Russell G. & Wang, Kangzhou, 2023. "A three-phase heuristic for last-mile delivery with spatial-temporal consolidation and delivery options," International Journal of Production Economics, Elsevier, vol. 266(C).
    2. Liu, Bingbing & Guo, Xiaolong & Yu, Yugang & Zhou, Qiang, 2019. "Minimizing the total completion time of an urban delivery problem with uncertain assembly time," Transportation Research Part E: Logistics and Transportation Review, Elsevier, vol. 132(C), pages 163-182.
    3. Zhang, Yuankai & Lin, Wei-Hua & Huang, Minfang & Hu, Xiangpei, 2021. "Multi-warehouse package consolidation for split orders in online retailing," European Journal of Operational Research, Elsevier, vol. 289(3), pages 1040-1055.
    4. Xu, Xiaoping & Zhang, Mengying & Chen, Lai & Yu, Yugang, 2022. "The region-cap allocation and delivery time decision in the marketplace mode under the cap-and-trade regulation," International Journal of Production Economics, Elsevier, vol. 247(C).
    5. John Olsson & Daniel Hellström & Henrik Pålsson, 2019. "Framework of Last Mile Logistics Research: A Systematic Review of the Literature," Sustainability, MDPI, vol. 11(24), pages 1-25, December.
    6. Yi Jiang & Polin Lai & Chia-Hsun Chang & Kum Fai Yuen & Sihang Li & Xinchen Wang, 2021. "Sustainable Management for Fresh Food E-Commerce Logistics Services," Sustainability, MDPI, vol. 13(6), pages 1-19, March.
    7. Rohit Kumar Singh & Sachin Modgil & Padmanav Acharya, 2019. "Assessment of Supply Chain Flexibility Using System Dynamics Modeling," Global Journal of Flexible Systems Management, Springer;Global Institute of Flexible Systems Management, vol. 20(1), pages 39-63, December.
    8. Romero-Silva, Rodrigo & Mujica Mota, Miguel, 2022. "Trade-offs in the landside operations of air cargo hubs: Horizontal cooperation and shipment consolidation policies considering capacitated nodes," Journal of Air Transport Management, Elsevier, vol. 103(C).
    9. Valentina Romagnoli & Joachim Felix Aigner & Thomas Berlinghof & Niki Bey & Jan-Markus Rodger & Cordelia Patz, 2020. "Identification and assessment of opportunities and threats for the Circular Economy arising from E-commerce," JRC Research Reports JRC122233, Joint Research Centre.
    10. Jiu, Song & Wang, Dan & Ma, Zujun, 2024. "Benders decomposition for robust distribution network design and operations in online retailing," European Journal of Operational Research, Elsevier, vol. 315(3), pages 1069-1082.
    11. Marta Viu-Roig & Eduard J. Alvarez-Palau, 2020. "The Impact of E-Commerce-Related Last-Mile Logistics on Cities: A Systematic Literature Review," Sustainability, MDPI, vol. 12(16), pages 1-19, August.
    12. Ji, Ying & Du, Jianhui & Han, Xiaoya & Wu, Xiaoqing & Huang, Ripeng & Wang, Shilei & Liu, Zhimin, 2020. "A mixed integer robust programming model for two-echelon inventory routing problem of perishable products," Physica A: Statistical Mechanics and its Applications, Elsevier, vol. 548(C).
    13. Wei, Bo & Çetinkaya, Sıla & Cline, Daren B.H., 2023. "Inbound replenishment and outbound dispatch decisions under hybrid shipment consolidation policies: An analytical model and comparison," Transportation Research Part E: Logistics and Transportation Review, Elsevier, vol. 175(C).
    14. Wang, Yuan & Lei, Linfei & Zhang, Dongxiang & Lee, Loo Hay, 2020. "Towards delivery-as-a-service: Effective neighborhood search strategies for integrated delivery optimization of E-commerce and static O2O parcels," Transportation Research Part B: Methodological, Elsevier, vol. 139(C), pages 38-63.
    15. Luce Brotcorne & Guido Perboli & Mariangela Rosano & Qu Wei, 2019. "A Managerial Analysis of Urban Parcel Delivery: A Lean Business Approach," Sustainability, MDPI, vol. 11(12), pages 1-23, June.
    16. Chu, Xiang & Liu, Jun & Ren, Long & Gong, Daqing, 2020. "Optimal contract design with a common agency in last-mile logistics," Transportation Research Part E: Logistics and Transportation Review, Elsevier, vol. 139(C).

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Peng, Xiaoshuai & Zhang, Lele & Thompson, Russell G. & Wang, Kangzhou, 2023. "A three-phase heuristic for last-mile delivery with spatial-temporal consolidation and delivery options," International Journal of Production Economics, Elsevier, vol. 266(C).
    2. Zhang, Yuankai & Lin, Wei-Hua & Huang, Minfang & Hu, Xiangpei, 2021. "Multi-warehouse package consolidation for split orders in online retailing," European Journal of Operational Research, Elsevier, vol. 289(3), pages 1040-1055.
    3. Wei, Bo & Çetinkaya, Sıla & Cline, Daren B.H., 2023. "Inbound replenishment and outbound dispatch decisions under hybrid shipment consolidation policies: An analytical model and comparison," Transportation Research Part E: Logistics and Transportation Review, Elsevier, vol. 175(C).
    4. Romero-Silva, Rodrigo & Mujica Mota, Miguel, 2022. "Trade-offs in the landside operations of air cargo hubs: Horizontal cooperation and shipment consolidation policies considering capacitated nodes," Journal of Air Transport Management, Elsevier, vol. 103(C).
    5. Marta Viu-Roig & Eduard J. Alvarez-Palau, 2020. "The Impact of E-Commerce-Related Last-Mile Logistics on Cities: A Systematic Literature Review," Sustainability, MDPI, vol. 12(16), pages 1-19, August.
    6. E. Ursavas & Stuart X. Zhu, 2018. "Integrated Passenger and Freight Train Planning on Shared-Use Corridors," Service Science, INFORMS, vol. 52(6), pages 1376-1390, December.
    7. Andersson, Jonas & Malmberg, Filip & Marklund, Johan, 2023. "Exact analysis of One-Warehouse-Multiple-Retailer inventory systems with quantity restricted deliveries," European Journal of Operational Research, Elsevier, vol. 309(3), pages 1161-1172.
    8. Li, Shuqin & Jia, Shuai, 2019. "A Benders decomposition algorithm for the order fulfilment problem of an e-tailer with a self-owned logistics system," Transportation Research Part E: Logistics and Transportation Review, Elsevier, vol. 122(C), pages 463-480.
    9. John Olsson & Daniel Hellström & Henrik Pålsson, 2019. "Framework of Last Mile Logistics Research: A Systematic Review of the Literature," Sustainability, MDPI, vol. 11(24), pages 1-25, December.
    10. Hezarkhani, Behzad & Slikker, Marco & Van Woensel, Tom, 2019. "Gain-sharing in urban consolidation centers," European Journal of Operational Research, Elsevier, vol. 279(2), pages 380-392.
    11. Chen, Jing & Dong, Ming & Xu, Lei, 2018. "A perishable product shipment consolidation model considering freshness-keeping effort," Transportation Research Part E: Logistics and Transportation Review, Elsevier, vol. 115(C), pages 56-86.
    12. Yajun Zhan & Yiping Jiang, 2022. "Integrated Optimization of Order Allocation and Last-Mile Multi-Temperature Joint Distribution for Fresh Agriproduct Community Retail," Sustainability, MDPI, vol. 14(15), pages 1-18, August.
    13. Sonntag, Danja R. & Schrotenboer, Albert H. & Kiesmüller, Gudrun P., 2023. "Stochastic inventory routing with time-based shipment consolidation," European Journal of Operational Research, Elsevier, vol. 306(3), pages 1186-1201.
    14. Jana Ralfs & Gudrun P. Kiesmüller, 2022. "Inventory management with advance demand information and flexible shipment consolidation," OR Spectrum: Quantitative Approaches in Management, Springer;Gesellschaft für Operations Research e.V., vol. 44(4), pages 1009-1044, December.
    15. Zhu, Shan & Hu, Xiangpei & Huang, Kai & Yuan, Yufei, 2021. "Optimization of product category allocation in multiple warehouses to minimize splitting of online supermarket customer orders," European Journal of Operational Research, Elsevier, vol. 290(2), pages 556-571.
    16. Baldi, Mauro Maria & Manerba, Daniele & Perboli, Guido & Tadei, Roberto, 2019. "A Generalized Bin Packing Problem for parcel delivery in last-mile logistics," European Journal of Operational Research, Elsevier, vol. 274(3), pages 990-999.
    17. Gabor, Adriana F. & van Ommeren, Jan-Kees & Sleptchenko, Andrei, 2022. "An inventory model with discounts for omnichannel retailers of slow moving items," European Journal of Operational Research, Elsevier, vol. 300(1), pages 58-72.
    18. Marlin Ulmer & Martin Savelsbergh, 2020. "Workforce Scheduling in the Era of Crowdsourced Delivery," Transportation Science, INFORMS, vol. 54(4), pages 1113-1133, July.
    19. Jiu, Song & Wang, Dan & Ma, Zujun, 2024. "Benders decomposition for robust distribution network design and operations in online retailing," European Journal of Operational Research, Elsevier, vol. 315(3), pages 1069-1082.
    20. Fernanda Alves de Araújo & João Gilberto Mendes dos Reis & Marcia Terra da Silva & Emel Aktas, 2022. "A Fuzzy Analytic Hierarchy Process Model to Evaluate Logistics Service Expectations and Delivery Methods in Last-Mile Delivery in Brazil," Sustainability, MDPI, vol. 14(10), pages 1-18, May.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:eee:transe:v:122:y:2019:i:c:p:309-327. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Catherine Liu (email available below). General contact details of provider: http://www.elsevier.com/wps/find/journaldescription.cws_home/600244/description#description .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.