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Democratic legitimacy in global platform governance

Author

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  • Haggart, Blayne
  • Keller, Clara Iglesias

Abstract

The goal of this paper is to propose a democratic legitimacy framework for evaluating platform-goverance proposals, and in doing so clarify terms of debate in this area, allowing for more nuanced policy assessments. It applies a democratic legitimacy framework originally created to assess the European Union's democratic bona fides – Vivian Schmidt's (2013) modification of Scharpf's (1999) well-known taxonomy of forms of democratic legitimacy – to various representative platform governance proposals and policies. The first section discusses briefly the issue of legitimacy in internet and platform governance, while the second outlines our analytical framework. The second section describes the three forms of legitimacy that, according to this framework, are necessary for democratic legitimation: input, throughput and output legitimacy. The third section demonstrates our framework's utility by applying it to four paradigmatic proposals/regimes: Facebook's Oversight Board (self-governance regimes); adjudication-focused proposals such as the Manila Principles for Intermediary Liability (rule-of-law-focused regimes); the human-rights-focused framework proposed by then-UN Special Rapporteur on the promotion and protection of the right to freedom of opinion and expression; and the United Kingdom's Online Harms White Paper (domestic regime). Section four describes our four main findings regarding the case studies: non-state proposals seem to focus on throughput legitimacy; input legitimacy requirements are frequently under examined; state regulation is usually side-lined as a policy option; and output legitimacy is a limited standard to be adopted in supranational contexts. We conclude that only by considering legitimacy as a multifaceted phenomenon based in democratic accountability will it be possible to design platform-governance models that will not only stand the test of time, but will also be accepted by the people whose lives they affect.

Suggested Citation

  • Haggart, Blayne & Keller, Clara Iglesias, 2021. "Democratic legitimacy in global platform governance," Telecommunications Policy, Elsevier, vol. 45(6).
  • Handle: RePEc:eee:telpol:v:45:y:2021:i:6:s0308596121000562
    DOI: 10.1016/j.telpol.2021.102152
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    References listed on IDEAS

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    1. Gorwa, Robert, 2019. "What is Platform Governance?," SocArXiv fbu27, Center for Open Science.
    2. Gorwa, Robert, 2019. "The platform governance triangle: conceptualising the informal regulation of online content," Internet Policy Review: Journal on Internet Regulation, Alexander von Humboldt Institute for Internet and Society (HIIG), Berlin, vol. 8(2), pages 1-22.
    3. Pohle, Julia, 2016. "Multistakeholder governance processes as production sites: enhanced cooperation "in the making"," EconStor Open Access Articles and Book Chapters, ZBW - Leibniz Information Centre for Economics, vol. 5(3), pages 1-19.
    4. Gorwa, Robert, 2019. "The platform governance triangle: conceptualising the informal regulation of online content," SocArXiv tgnrj, Center for Open Science.
    5. Vivien A. Schmidt, 2013. "Democracy and Legitimacy in the European Union Revisited: Input, Output and ‘Throughput’," Political Studies, Political Studies Association, vol. 61(1), pages 2-22, March.
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    Cited by:

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    4. Radu, Roxana & Kettemann, Matthias C. & Meyer, Trisha & Shahin, Jamal, 2021. "Normfare: Norm entrepreneurship in internet governance," Telecommunications Policy, Elsevier, vol. 45(6).
    5. Dvoskin, Brenda, 2023. "Expertise and Participation in the Facebook Oversight Board: From Reason to Will," Telecommunications Policy, Elsevier, vol. 47(5).
    6. Berg, Sebastian & Hofmann, Jeanette, 2022. "Democracia Digital," EconStor Open Access Articles and Book Chapters, ZBW - Leibniz Information Centre for Economics, issue Número Es, pages 1-26.
    7. Berg, Sebastian & Hofmann, Jeanette, 2021. "Digital democracy," EconStor Open Access Articles and Book Chapters, ZBW - Leibniz Information Centre for Economics, vol. 10(4), pages 1-23.
    8. Jesús C. Aguerri & Fernando Miró-Llinares & Ana B. Gómez-Bellvís, 2023. "Consensus on community guidelines: an experimental study on the legitimacy of content removal in social media," Palgrave Communications, Palgrave Macmillan, vol. 10(1), pages 1-11, December.

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