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Expanding the debate about content moderation: Scholarly research agendas for the coming policy debates

Author

Listed:
  • Gillespie, Tarleton
  • Aufderheide, Patricia
  • Carmi, Elinor
  • Gerrard, Ysabel
  • Gorwa, Robert
  • Matamoros-Fernández, Ariadna
  • Roberts, Sarah T.
  • Sinnreich, Aram
  • Myers West, Sarah

Abstract

Content moderation has exploded as a policy, advocacy, and public concern. But these debates still tend to be driven by high-profile incidents and to focus on the largest, US based platforms. In order to contribute to informed policymaking, scholarship in this area needs to recognise that moderation is an expansive socio-technical phenomenon, which functions in many contexts and takes many forms. Expanding the discussion also changes how we assess the array of proposed policy solutions meant to improve content moderation. Here, nine content moderation scholars working in critical internet studies propose how to expand research on content moderation, with implications for policy.

Suggested Citation

  • Gillespie, Tarleton & Aufderheide, Patricia & Carmi, Elinor & Gerrard, Ysabel & Gorwa, Robert & Matamoros-Fernández, Ariadna & Roberts, Sarah T. & Sinnreich, Aram & Myers West, Sarah, 2020. "Expanding the debate about content moderation: Scholarly research agendas for the coming policy debates," Internet Policy Review: Journal on Internet Regulation, Alexander von Humboldt Institute for Internet and Society (HIIG), Berlin, vol. 9(4), pages 1-29.
    • Handle: RePEc:zbw:iprjir:225649
    DOI: 10.14763/2020.4.1512
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    References listed on IDEAS

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    1. Gorwa, Robert, 2019. "The platform governance triangle: conceptualising the informal regulation of online content," SocArXiv tgnrj, Center for Open Science.
    2. Gorwa, Robert, 2019. "The platform governance triangle: conceptualising the informal regulation of online content," Internet Policy Review: Journal on Internet Regulation, Alexander von Humboldt Institute for Internet and Society (HIIG), Berlin, vol. 8(2), pages 1-22.
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    Cited by:

    1. Goldberg, Mitchell & Schär, Fabian, 2023. "Metaverse governance: An empirical analysis of voting within Decentralized Autonomous Organizations," Journal of Business Research, Elsevier, vol. 160(C).
    2. Gorwa, Robert, 2024. "The Politics of Platform Regulation: How Governments Shape Online Content Moderation," EconStor Books, ZBW - Leibniz Information Centre for Economics, number 299876.
    3. Urman, Aleksandra & Makhortykh, Mykola, 2023. "How transparent are transparency reports? Comparative analysis of transparency reporting across online platforms," Telecommunications Policy, Elsevier, vol. 47(3).
    4. Dolata, Ulrich & Schrape, Jan-Felix, 2022. "Platform architectures: The structuration of platform companies on the Internet," Research Contributions to Organizational Sociology and Innovation Studies, SOI Discussion Papers 2022-01, University of Stuttgart, Institute for Social Sciences, Department of Organizational Sociology and Innovation Studies.
    5. Gorwa, Robert, 2021. "Elections, institutions, and the regulatory politics of platform governance: The case of the German NetzDG," Telecommunications Policy, Elsevier, vol. 45(6).
    6. Perarnaud, Clément, 2021. "A step back to look ahead: Mapping coalitions on data flows and platform regulation in the Council of the EU (2016-2019)," Internet Policy Review: Journal on Internet Regulation, Alexander von Humboldt Institute for Internet and Society (HIIG), Berlin, vol. 10(2), pages 1-21.
    7. Mezei, Péter & Verteș-Olteanu, Andreea, 2020. "Editorial: From trust in the system to trust in the content," Internet Policy Review: Journal on Internet Regulation, Alexander von Humboldt Institute for Internet and Society (HIIG), Berlin, vol. 9(4), pages 1-28.
    8. Gorwa, Robert, 2021. "Elections, Institutions, and the Regulatory Politics of Platform Governance: The Case of the German NetzDG," SocArXiv 2exrw, Center for Open Science.
    9. Griffin, Rachel, 2022. "New school speech regulation as a regulatory strategy against hate speech on social media: The case of Germany's NetzDG," Telecommunications Policy, Elsevier, vol. 46(9).

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