IDEAS home Printed from https://ideas.repec.org/a/eee/tefoso/v206y2024ics0040162524003305.html
   My bibliography  Save this article

Exploring IT business value creation in a Taobao Village EC ecosystem: A systems theory perspective

Author

Listed:
  • Peng, Lifang
  • Chen, Yi-Cheng
  • Robinson, Simon
  • Li, Qi
  • Wu, Jen-Her

Abstract

By extending and elaborating on Nevo and Wade's systems theory perspective, we propose a model to validate the causal relationships among platform compatibility, integration effort, realized synergy, and IT business value (decomposed into social and economic value) within the context of a Taobao village E-commerce (EC) ecosystem. We collected data from Taobao village EC ecosystems to validate the proposed hypotheses. Using 258 valid responses, we reveal the following: (1) Platform compatibility, a second-order latent construct, includes IT-commerce alignment and resource-sharing routine alignment. Platform compatibility positively affects realized synergy. (2) Integration effort positively affects platform compatibility and realized synergy. (3) Realized synergy positively impacts social and economic value. (4) Realized synergy mediates the relationship between critical enablers (integration effort and platform compatibility) and social and economic value. Specifically, the relationship between platform compatibility and social and economic value is partially mediated, while the relationship between integration effort and value is fully mediated. These findings extend systems theory by offering deeper insights into the integration of systems theory and RBV, particularly highlighting the mediating role of synergy. They reveal that compatibility and integration effort directly contribute to value creation, and that synergy further amplifies these effects.

Suggested Citation

  • Peng, Lifang & Chen, Yi-Cheng & Robinson, Simon & Li, Qi & Wu, Jen-Her, 2024. "Exploring IT business value creation in a Taobao Village EC ecosystem: A systems theory perspective," Technological Forecasting and Social Change, Elsevier, vol. 206(C).
    • Handle: RePEc:eee:tefoso:v:206:y:2024:i:c:s0040162524003305
    DOI: 10.1016/j.techfore.2024.123534
    as

    Download full text from publisher

    File URL: http://www.sciencedirect.com/science/article/pii/S0040162524003305
    Download Restriction: Full text for ScienceDirect subscribers only
    File URL: https://libkey.io/10.1016/j.techfore.2024.123534?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    As the access to this document is restricted, you may want to search for a different version of it.

    References listed on IDEAS

    as
    1. Jiang, Song & Zhou, Jie & Qiu, Shuang, 2022. "Digital Agriculture and Urbanization: Mechanism and Empirical Research," Technological Forecasting and Social Change, Elsevier, vol. 180(C).
    2. Xuhui Peng & Zhihan Yang & Jingjing Shao & Xue Li, 2021. "Board diversity and corporate social responsibility disclosure of multinational corporations," Applied Economics, Taylor & Francis Journals, vol. 53(42), pages 4884-4898, September.
    3. Winston Jerónimo Silvestre & Ana Fonseca, 2020. "Integrative Sustainable Intelligence: A holistic model to integrate corporate sustainability strategies," Corporate Social Responsibility and Environmental Management, John Wiley & Sons, vol. 27(4), pages 1578-1590, July.
    4. Weerawardena, Jay & Salunke, Sandeep & Haigh, Nardia & Sullivan Mort, Gillian, 2021. "Business model innovation in social purpose organizations: Conceptualizing dual social-economic value creation," Journal of Business Research, Elsevier, vol. 125(C), pages 762-771.
    5. Guo, Jingjing & Zhou, Shasha & Chen, Jin & Chen, Qi, 2021. "How information technology capability and knowledge integration capability interact to affect business model design:A polynomial regression with response surface analysis," Technological Forecasting and Social Change, Elsevier, vol. 170(C).
    6. Yang Chen & Yi Wang & Saggi Nevo & Jiafei Jin & Luning Wang & Wing S Chow, 2014. "IT capability and organizational performance: the roles of business process agility and environmental factors," European Journal of Information Systems, Taylor & Francis Journals, vol. 23(3), pages 326-342, May.
    7. Caprotti, Federico & Liu, Dong, 2020. "Emerging platform urbanism in China: Reconfigurations of data, citizenship and materialities," Technological Forecasting and Social Change, Elsevier, vol. 151(C).
    8. Rong, Ke & Luo, Yining, 2023. "Toward born sharing: The sharing economy evolution enabled by the digital ecosystems," Technological Forecasting and Social Change, Elsevier, vol. 196(C).
    9. Han Chu & Robert Hassink & Dixiang Xie & Xiaohui Hu, 2023. "Placing the platform economy: the emerging, developing and upgrading of Taobao villages as a platform-based place making phenomenon in China," Cambridge Journal of Regions, Economy and Society, Cambridge Political Economy Society, vol. 16(2), pages 319-334.
    10. Jin Chen, 2023. "Rural Revitalization: Holistic Innovation in Rural Construction Experiences," Springer Books, in: Holistic Innovation, chapter 0, pages 289-318, Springer.
    11. Tjörnbo, Ola & McGowan, Katharine, 2022. "A complex-systems perspective on the role of universities in social innovation," Technological Forecasting and Social Change, Elsevier, vol. 174(C).
    12. Zhou, Qingna & Gao, Ping & Chimhowu, Admos, 2019. "ICTs in the transformation of rural enterprises in China: A multi-layer perspective," Technological Forecasting and Social Change, Elsevier, vol. 145(C), pages 12-23.
    13. Yitian Ren, 2023. "Rural China Staggering towards the Digital Era: Evolution and Restructuring," Land, MDPI, vol. 12(7), pages 1-25, July.
    14. Jiabao Lin & Zhimei Luo & Jose Benitez & Xin (robert) Luo & Aleš Popovič, 2021. "Why do organizations leverage social media to create business value? An external factor-centric empirical investigation," Post-Print hal-03413223, HAL.
    15. Michael G. Jacobides & Carmelo Cennamo & Annabelle Gawer, 2018. "Towards a theory of ecosystems," Strategic Management Journal, Wiley Blackwell, vol. 39(8), pages 2255-2276, August.
    16. Mancuso, Ilaria & Messeni Petruzzelli, Antonio & Panniello, Umberto, 2023. "Innovating agri-food business models after the Covid-19 pandemic: The impact of digital technologies on the value creation and value capture mechanisms," Technological Forecasting and Social Change, Elsevier, vol. 190(C).
    17. Michael E. Porter & Mark R. Kramer, 2019. "Creating Shared Value," Springer Books, in: Gilbert G. Lenssen & N. Craig Smith (ed.), Managing Sustainable Business, chapter 16, pages 323-346, Springer.
    18. Koo, KwangJoo & Le, Linh, 2024. "IT capability and innovation," Technological Forecasting and Social Change, Elsevier, vol. 203(C).
    19. Jordi A. Surroca & Ruth V. Aguilera & Kurt Desender & Josep A. Tribó, 2020. "Is managerial entrenchment always bad and corporate social responsibility always good? A cross‐national examination of their combined influence on shareholder value," Strategic Management Journal, Wiley Blackwell, vol. 41(5), pages 891-920, May.
    20. Kwak, Jooyoung & Zhang, Yue & Yu, Jiang, 2019. "Legitimacy building and e-commerce platform development in China: The experience of Alibaba," Technological Forecasting and Social Change, Elsevier, vol. 139(C), pages 115-124.
    21. Luo,Xubei & Niu,Chiyu, 2019. "E-Commerce Participation and Household Income Growth in Taobao Villages," Policy Research Working Paper Series 8811, The World Bank.
    22. Terence J. V. Saldanha & Dongwon Lee & Sunil Mithas, 2020. "Aligning Information Technology and Business: The Differential Effects of Alignment During Investment Planning, Delivery, and Change," Information Systems Research, INFORMS, vol. 31(4), pages 1260-1281, December.
    23. Wu, Jen-Her & Kao, Hao-Yun & Sambamurthy, Vallabh, 2016. "The integration effort and E-health compatibility effect and the mediating role of E-health synergy on hospital performance," International Journal of Information Management, Elsevier, vol. 36(6), pages 1288-1300.
    24. Peng, Hui & Lu, Yaobin & Gupta, Sumeet, 2023. "Promoting value emergence through digital platform ecosystems: Perspectives on resource integration in China," Technological Forecasting and Social Change, Elsevier, vol. 189(C).
    25. Lee, Ryeowon & Lee, Jong-Ho & Garrett, Tony C., 2019. "Synergy effects of innovation on firm performance," Journal of Business Research, Elsevier, vol. 99(C), pages 507-515.
    26. van Riel, Allard C.R. & Andreassen, Tor W. & Lervik-Olsen, Line & Zhang, Lu & Mithas, Sunil & Heinonen, Kristina, 2021. "A customer-centric five actor model for sustainability and service innovation," Journal of Business Research, Elsevier, vol. 136(C), pages 389-401.
    27. Wang, Yi & Shi, Si & Nevo, Saggi & Li, Shaorui & Chen, Yang, 2015. "The interaction effect of IT assets and IT management on firm performance: A systems perspective," International Journal of Information Management, Elsevier, vol. 35(5), pages 580-593.
    28. Patrick Mikalef & Adamantia Pateli & Rogier van de Wetering, 2021. "IT architecture flexibility and IT governance decentralisation as drivers of IT-enabled dynamic capabilities and competitive performance: The moderating effect of the external environment," European Journal of Information Systems, Taylor & Francis Journals, vol. 30(5), pages 512-540, September.
    29. Martin Engert & Julia Evers & Andreas Hein & Helmut Krcmar, 2022. "The Engagement of Complementors and the Role of Platform Boundary Resources in e-Commerce Platform Ecosystems," Information Systems Frontiers, Springer, vol. 24(6), pages 2007-2025, December.
    30. Wu, Mian & Liu, Yulong & Chung, Henry F.L. & Guo, Shoujia, 2022. "When and how mobile payment platform complementors matter in cross-border B2B e-commerce ecosystems? An integration of process and modularization analysis," Journal of Business Research, Elsevier, vol. 139(C), pages 843-854.
    31. Aydiner, Arafat Salih & Tatoglu, Ekrem & Bayraktar, Erkan & Zaim, Selim, 2019. "Information system capabilities and firm performance: Opening the black box through decision-making performance and business-process performance," International Journal of Information Management, Elsevier, vol. 47(C), pages 168-182.
    Full references (including those not matched with items on IDEAS)

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Li, Lei & Lin, Jiabao & Ouyang, Ye & Luo, Xin (Robert), 2022. "Evaluating the impact of big data analytics usage on the decision-making quality of organizations," Technological Forecasting and Social Change, Elsevier, vol. 175(C).
    2. Iheanachor, Nkemdilim & Umukoro, Immanuel & Yela Aránega, Alba, 2023. "Ecosystem emergence in emerging markets: Evidence from the Nigerian digital financial services ecosystem," Technological Forecasting and Social Change, Elsevier, vol. 190(C).
    3. Silva, Lucas Emmanuel Nascimento & Gomes, Leonardo Augusto de Vasconcelos & Faria, Aline Mariane de & Borini, Felipe Mendes, 2024. "Innovation processes in ecosystem settings: An integrative framework and future directions," Technovation, Elsevier, vol. 132(C).
    4. Wu, Aiqi & Song, Di & Liu, Yihui, 2022. "Platform synergy and innovation speed of SMEs: The roles of organizational design and regional environment," Journal of Business Research, Elsevier, vol. 149(C), pages 38-53.
    5. Duan, Wenqi & Li, Chen, 2023. "Be alert to dangers: Collapse and avoidance strategies of platform ecosystems," Journal of Business Research, Elsevier, vol. 162(C).
    6. Baldwin, Carliss Y. & Bogers, Marcel L.A.M. & Kapoor, Rahul & West, Joel, 2024. "Focusing the ecosystem lens on innovation studies," Research Policy, Elsevier, vol. 53(3).
    7. Spaniol, Matthew J. & Rowland, Nicholas J., 2022. "Business ecosystems and the view from the future: The use of corporate foresight by stakeholders of the Ro-Ro shipping ecosystem in the Baltic Sea Region," Technological Forecasting and Social Change, Elsevier, vol. 184(C).
    8. Best, Bernadette & Miller, Kristel & McAdam, Rodney & Maalaoui, Adnane, 2022. "Business model innovation within SPOs: Exploring the antecedents and mechanisms facilitating multi-level value co-creation within a value-network," Journal of Business Research, Elsevier, vol. 141(C), pages 475-494.
    9. Sjödin, David & Liljeborg, Alexander & Mutter, Sermed, 2024. "Conceptualizing ecosystem management capabilities: Managing the ecosystem-organization interface," Technological Forecasting and Social Change, Elsevier, vol. 200(C).
    10. Ghazinoory, Sepehr & Phillips, Fred & Afshari-Mofrad, Masoud & Bigdelou, Nasrin, 2021. "Innovation lives in ecotones, not ecosystems," Journal of Business Research, Elsevier, vol. 135(C), pages 572-580.
    11. Palmyra Repette & Jamile Sabatini-Marques & Tan Yigitcanlar & Denilson Sell & Eduardo Costa, 2021. "The Evolution of City-as-a-Platform: Smart Urban Development Governance with Collective Knowledge-Based Platform Urbanism," Land, MDPI, vol. 10(1), pages 1-25, January.
    12. Rodríguez-López, María Eugenia & Higueras-Castillo, Elena & Rojas-Lamorena, Álvaro J. & Alcántara-Pilar, Juan Miguel, 2024. "The future of TV-shopping: predicting user purchase intention through an extended technology acceptance model," Technological Forecasting and Social Change, Elsevier, vol. 198(C).
    13. Gomes, Leonardo Augusto de Vasconcelos & Facin, Ana Lucia Figueiredo & Salerno, Mario Sergio, 2021. "Managing uncertainty propagation in innovation ecosystems," Technological Forecasting and Social Change, Elsevier, vol. 171(C).
    14. Lili Li & Yiwu Zeng & Zi Ye & Hongdong Guo, 2021. "E‐commerce development and urban‐rural income gap: Evidence from Zhejiang Province, China," Papers in Regional Science, Wiley Blackwell, vol. 100(2), pages 475-494, April.
    15. da Silva Neto, Victo José & Chiarini, Tulio, 2021. "Technological progress and political systems: Non-institutional digital platforms and political transformation," Technology in Society, Elsevier, vol. 64(C).
    16. Cenamor, Javier, 2021. "Complementor competitive advantage: A framework for strategic decisions," Journal of Business Research, Elsevier, vol. 122(C), pages 335-343.
    17. Maher A. Al-Shmam & Hosam Alden Riyadh & Salsabila Aisyah Alfaiza, 2021. "The Business and Accounting Technology Innovation for Better Firm Performance: A Case of Malaysian Firms," Academic Journal of Interdisciplinary Studies, Richtmann Publishing Ltd, vol. 10, November.
    18. André Cherubini Alves & Bruno Brandão Fischer & Nicholas S. Vonortas, 2021. "Ecosystems of entrepreneurship: configurations and critical dimensions," The Annals of Regional Science, Springer;Western Regional Science Association, vol. 67(1), pages 73-106, August.
    19. Min, Yijie & Liao, Yi-Chuan & Chen, Zhijun, 2022. "The side effect of business group membership: How do business group isomorphic pressures affect organizational innovation in affiliated firms?," Journal of Business Research, Elsevier, vol. 141(C), pages 380-392.
    20. Trischler, Jakob & Johnson, Mikael & Kristensson, Per, 2020. "A service ecosystem perspective on the diffusion of sustainability-oriented user innovations," Journal of Business Research, Elsevier, vol. 116(C), pages 552-560.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:eee:tefoso:v:206:y:2024:i:c:s0040162524003305. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Catherine Liu (email available below). General contact details of provider: http://www.sciencedirect.com/science/journal/00401625 .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.