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Configurations of platform organizations: Implications for complementor engagement

Author

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  • Saadatmand, Fatemeh
  • Lindgren, Rikard
  • Schultze, Ulrike

Abstract

Digital platforms are an organizational form made up of a technological architecture and governance mechanisms for managing autonomous complementors. A platform’s success depends on their engagement in value creation and capture. Prior studies of such engagement have mainly focused on a platform’s governance mechanisms without recognizing their interdependence to its technological architecture. There is therefore a limited understanding of how the interplay between governance and architecture configures platform organizations, and why these configurations produce different levels of complementor engagement. In this paper, our analysis of a 12-year study of a shared platform initiative yields three configurations of platform organizations: vertical, horizontal, and modular. Based on these configurations, we develop propositions that theorize the implications of these organizational forms for complementor engagement. We further propose that these insights, which we derive from a shared platform, are particularly relevant for blockchain-based platforms.

Suggested Citation

  • Saadatmand, Fatemeh & Lindgren, Rikard & Schultze, Ulrike, 2019. "Configurations of platform organizations: Implications for complementor engagement," Research Policy, Elsevier, vol. 48(8), pages 1-1.
    • Handle: RePEc:eee:respol:v:48:y:2019:i:8:4
    DOI: 10.1016/j.respol.2019.03.015
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