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Heteropathic versus homopathic resource integration and value co-creation in service ecosystems

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  • Peters, Linda D.

Abstract

While the notion that resource integration is central to understanding value co-creation in service ecosystems, there is currently no clear and detailed definition of resource integration. The philosophical concept of emergence makes a clear distinction between instances of resource integration based on emergent relations between resources, here termed heteropathic resource integration, and instances of resource integration based on summative relations between resources, here termed homopathic resource integration. It is the new emergent properties that result from heteropathic resource integration that become an important factor in enhancing resourceness and thus value co-creation. Using the concept of emergence, heteropathic resource integration may lead to new emergent properties in service ecosystems, properties which may help and/or hinder the viability of service ecosystems. The assessment of the value co-created by resource integrators may be related to these new emergent properties.

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  • Peters, Linda D., 2016. "Heteropathic versus homopathic resource integration and value co-creation in service ecosystems," Journal of Business Research, Elsevier, vol. 69(8), pages 2999-3007.
    • Handle: RePEc:eee:jbrese:v:69:y:2016:i:8:p:2999-3007
    DOI: 10.1016/j.jbusres.2016.02.033
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    Cited by:

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    2. Sudbury-Riley, Lynn & Hunter-Jones, Philippa, 2021. "Facilitating inter-professional integration in palliative care: A service ecosystem perspective," Social Science & Medicine, Elsevier, vol. 277(C).
    3. Razmdoost, Kamran & Alinaghian, Leila & Chandler, Jennifer D. & Mele, Cristina, 2023. "Service ecosystem boundary and boundary work," Journal of Business Research, Elsevier, vol. 156(C).
    4. Polese, Francesco & Payne, Adrian & Frow, Pennie & Sarno, Debora & Nenonen, Suvi, 2021. "Emergence and phase transitions in service ecosystems," Journal of Business Research, Elsevier, vol. 127(C), pages 25-34.
    5. Torres Pena, Maria Veronica & Breidbach, Christoph F., 2021. "On emergence in service platforms: An application to P2P lending," Journal of Business Research, Elsevier, vol. 135(C), pages 337-347.
    6. Peng, Hui & Lu, Yaobin & Gupta, Sumeet, 2023. "Promoting value emergence through digital platform ecosystems: Perspectives on resource integration in China," Technological Forecasting and Social Change, Elsevier, vol. 189(C).
    7. Lusch, Robert F. & Vargo, Stephen L. & Gustafsson, Anders, 2016. "Fostering a trans-disciplinary perspectives of service ecosystems," Journal of Business Research, Elsevier, vol. 69(8), pages 2957-2963.
    8. Razmdoost, Kamran & Alinaghian, Leila & Smyth, Hedley J., 2019. "Multiplex value cocreation in unique service exchanges," Journal of Business Research, Elsevier, vol. 96(C), pages 277-286.
    9. Bruce, Helen L. & Wilson, Hugh N. & Macdonald, Emma K. & Clarke, Beverly, 2019. "Resource integration, value creation and value destruction in collective consumption contexts," Journal of Business Research, Elsevier, vol. 103(C), pages 173-185.
    10. Stephen L. Vargo & Linda Peters & Hans Kjellberg & Kaisa Koskela-Huotari & Suvi Nenonen & Francesco Polese & Debora Sarno & Claudia Vaughan, 2023. "Emergence in marketing: an institutional and ecosystem framework," Journal of the Academy of Marketing Science, Springer, vol. 51(1), pages 2-22, January.
    11. Shan Jayasinghe & Lester Johnson & Chandana Hewege & Chamila Perera, 2022. "Defining Firm-Level Resource Integration Effectiveness from the Perspective of Service-Dominant Logic: A Critical Factor Contributing to the Sustainability of a Firm’s Competitive Advantage and the Ec," Sustainability, MDPI, vol. 14(5), pages 1-14, February.
    12. Viglia, Giampaolo & Pera, Rebecca & Dyussembayeva, Shynar & Mifsud, Matthieu & Hollebeek, Linda D., 2023. "Engagement and value cocreation within a multi-stakeholder service ecosystem," Journal of Business Research, Elsevier, vol. 157(C).
    13. Siaw, Christopher Agyapong & Sarpong, David, 2021. "Dynamic exchange capabilities for value co-creation in ecosystems," Journal of Business Research, Elsevier, vol. 134(C), pages 493-506.
    14. Thompson-Whiteside, Helen & Fletcher-Brown, Judith & Middleton, Karen & Turnbull, Sarah, 2023. "Emergence in emergency: How actors adapt to service ecosystem disruption," Journal of Business Research, Elsevier, vol. 162(C).
    15. Simmonds, Hamish & Gazley, Aaron & Kaartemo, Valtteri & Renton, Michelle & Hooper, Val, 2021. "Mechanisms of service ecosystem emergence: Exploring the case of public sector digital transformation," Journal of Business Research, Elsevier, vol. 137(C), pages 100-115.
    16. Yar Hamidi, Daniel & Machold, Silke, 2020. "Governance, boards and value co-creation: Changing perspectives towards a service dominant logic," European Management Journal, Elsevier, vol. 38(6), pages 956-966.
    17. Vargo, Stephen L. & Akaka, Melissa Archpru & Wieland, Heiko, 2020. "Rethinking the process of diffusion in innovation: A service-ecosystems and institutional perspective," Journal of Business Research, Elsevier, vol. 116(C), pages 526-534.

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