IDEAS home Printed from https://ideas.repec.org/a/eee/tefoso/v174y2022ics0040162521005722.html
   My bibliography  Save this article

Towards an anticipatory system incorporating corporate foresight and competitive intelligence in creating knowledge: a longitudinal Moroccan bank case study

Author

Listed:
  • Hakmaoui, Abdelati
  • Oubrich, Mourad
  • Calof, Jonathan
  • El Ghazi, Hamid

Abstract

Since banks are competing in challenging and dynamic market environments, an anticipatory system generating futures-relevant knowledge is of primordial importance for an effective bank strategy. The objective of this research is to investigate how corporate foresight and competitive intelligence, considered as parts of an anticipatory system, create knowledge. Our main contribution lies in arriving at a better understanding of these processes in the mainstream of knowledge creation grounded in the SECI model. To this end, we followed a longitudinal case-study methodology for more than eight months within a leading bank in Morocco. The findings show that while the competitive intelligence unit focuses more on commercial and competitor intelligence targeting hence other banks market strategies, the corporate foresight unit tries to identify the bank market weak signals and major trends in the banking sector. Knowledge creation is mainly triggered in the social interaction context in the competitive intelligence unit, while the externalization phase involving interacting Bas is critical to knowledge creation in the corporate foresight unit. The results also confirm the presence of a black hole strategy problem and a lack of coordination between competitive intelligence and corporate foresight processes, thus highlighting the need for dynamic integrated anticipatory systems.

Suggested Citation

  • Hakmaoui, Abdelati & Oubrich, Mourad & Calof, Jonathan & El Ghazi, Hamid, 2022. "Towards an anticipatory system incorporating corporate foresight and competitive intelligence in creating knowledge: a longitudinal Moroccan bank case study," Technological Forecasting and Social Change, Elsevier, vol. 174(C).
    • Handle: RePEc:eee:tefoso:v:174:y:2022:i:c:s0040162521005722
    DOI: 10.1016/j.techfore.2021.121139
    as

    Download full text from publisher

    File URL: http://www.sciencedirect.com/science/article/pii/S0040162521005722
    Download Restriction: Full text for ScienceDirect subscribers only
    File URL: https://libkey.io/10.1016/j.techfore.2021.121139?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    As the access to this document is restricted, you may want to search for a different version of it.

    References listed on IDEAS

    as
    1. Tsai, Ming-Tien & Li, Yong-Hui, 2007. "Knowledge creation process in new venture strategy and performance," Journal of Business Research, Elsevier, vol. 60(4), pages 371-381, April.
    2. Constantine Andriopoulos & Marianne W. Lewis, 2009. "Exploitation-Exploration Tensions and Organizational Ambidexterity: Managing Paradoxes of Innovation," Organization Science, INFORMS, vol. 20(4), pages 696-717, August.
    3. Jonathan Calof & Gregory Richards & Jack Smith, 2015. "Foresight, Competitive Intelligence and Business Analytics — Tools for Making Industrial Programmes More Efficient," Foresight and STI Governance (Foresight-Russia till No. 3/2015), National Research University Higher School of Economics, vol. 9(1), pages 68-81.
    4. Christine Chevallier & Zouhair Laarraf & Jean Sébastien Lacam & Anthony Miloudi & David Salvetat, 2016. "Competitive intelligence, knowledge management and coopetition," Post-Print hal-02015936, HAL.
    5. Rohrbeck, René & Kum, Menes Etingue, 2018. "Corporate foresight and its impact on firm performance: A longitudinal analysis," Technological Forecasting and Social Change, Elsevier, vol. 129(C), pages 105-116.
    6. Lisa Nieth, 2019. "Understanding the strategic ‘black hole’ in regional innovation coalitions: reflections from the Twente region, eastern Netherlands," Regional Studies, Regional Science, Taylor & Francis Journals, vol. 6(1), pages 203-216, January.
    7. Gordon, Adam Vigdor & Ramic, Mirza & Rohrbeck, René & Spaniol, Matthew J., 2020. "50 Years of corporate and organizational foresight: Looking back and going forward," Technological Forecasting and Social Change, Elsevier, vol. 154(C).
    8. Oihab Allal-Chérif & Marc Bidan & Mohamed Makhlouf, 2016. "Using serious games to manage knowledge and competencies: The seven-step development process," Information Systems Frontiers, Springer, vol. 18(6), pages 1153-1163, December.
    9. Jonathan Calof & Gregory Richards & Jack Smith, 2015. "Foresight, Competitive Intelligence and Business Analytics — Tools for Making Industrial Programmes More Efficient," Foresight-Russia Форсайт, CyberLeninka;Федеральное государственное автономное образовательное учреждение высшего образования «Национальный исследовательский университет «Высшая школа экономики», vol. 9(1 (eng)), pages 68-81.
    10. Brix, Jacob, 2017. "Exploring knowledge creation processes as a source of organizational learning: A longitudinal case study of a public innovation project," Scandinavian Journal of Management, Elsevier, vol. 33(2), pages 113-127.
    11. Dufva, Mikko & Ahlqvist, Toni, 2015. "Knowledge creation dynamics in foresight: A knowledge typology and exploratory method to analyse foresight workshops," Technological Forecasting and Social Change, Elsevier, vol. 94(C), pages 251-268.
    12. Canonico, Paolo & De Nito, Ernesto & Esposito, Vincenza & Pezzillo Iacono, Mario & Consiglio, Stefano, 2020. "Knowledge creation in the automotive industry: Analysing obeya-oriented practices using the SECI model," Journal of Business Research, Elsevier, vol. 112(C), pages 450-457.
    13. Allal-Chérif, Oihab & Makhlouf, Mohamed, 2016. "Using serious games to manage knowledge: The SECI model perspective," Journal of Business Research, Elsevier, vol. 69(5), pages 1539-1543.
    14. Rossen Kazakov & Martin Kunc, 2016. "Foreseeing the Dynamics of Strategy: An Anticipatory Systems Perspective," Systemic Practice and Action Research, Springer, vol. 29(1), pages 1-25, February.
    15. Schulze, Anja & Hoegl, Martin, 2008. "Organizational knowledge creation and the generation of new product ideas: A behavioral approach," Research Policy, Elsevier, vol. 37(10), pages 1742-1750, December.
    16. Ikujiro Nonaka & Georg von Krogh, 2009. "Perspective---Tacit Knowledge and Knowledge Conversion: Controversy and Advancement in Organizational Knowledge Creation Theory," Organization Science, INFORMS, vol. 20(3), pages 635-652, June.
    17. Vaccaro, Antonino & Veloso, Francisco & Brusoni, Stefano, 2009. "The impact of virtual technologies on knowledge-based processes: An empirical study," Research Policy, Elsevier, vol. 38(8), pages 1278-1287, October.
    18. M. Staton, 2008. "Monstrous Foresight," Springer Books, in: Cristiano Cagnin & Michael Keenan & Ron Johnston & Fabiana Scapolo & Rémi Barré (ed.), Future-Oriented Technology Analysis, chapter 5, pages 53-68, Springer.
    19. Fuller, Ted, 2017. "Anxious relationships: The unmarked futures for post-normal scenarios in anticipatory systems," Technological Forecasting and Social Change, Elsevier, vol. 124(C), pages 41-50.
    20. O'Reilly, Charles & Harreld, J. Bruce & Tushman, Michael L., 2009. "Organizational Ambidexterity: IBM and Emerging Business Opportunities," Research Papers 2025, Stanford University, Graduate School of Business.
    21. Giovanni Gavetti & Anoop Menon, 2016. "Evolution Cum Agency: Toward a Model of Strategic Foresight," Strategy Science, INFORMS, vol. 1(3), pages 207-233, September.
    Full references (including those not matched with items on IDEAS)

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. Kraus, Sascha & Kumar, Satish & Lim, Weng Marc & Kaur, Jaspreet & Sharma, Anuj & Schiavone, Francesco, 2023. "From moon landing to metaverse: Tracing the evolution of Technological Forecasting and Social Change," Technological Forecasting and Social Change, Elsevier, vol. 189(C).
    2. Abuzaid Ahmad Nasser, 2022. "The Mediating Role of Knowledge Sharing on the Relationship Between Competitive Intelligence and Product Development: Evidence from Jordan," Foundations of Management, Sciendo, vol. 14(1), pages 155-170, January.
    3. Sakellariou, Evy & Vecchiato, Riccardo, 2022. "Foresight, sensemaking, and new product development: Constructing meanings for the future," Technological Forecasting and Social Change, Elsevier, vol. 184(C).

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Canonico, Paolo & De Nito, Ernesto & Esposito, Vincenza & Pezzillo Iacono, Mario & Consiglio, Stefano, 2020. "Knowledge creation in the automotive industry: Analysing obeya-oriented practices using the SECI model," Journal of Business Research, Elsevier, vol. 112(C), pages 450-457.
    2. Wei-Shong Lin & Jui-Ling Huang & Margaret L. Sheng, 2014. "How the Organizational Goals Affect Knowledge Management," International Journal of Management, Knowledge and Learning, International School for Social and Business Studies, Celje, Slovenia, vol. 3(1), pages 3-22.
    3. Kwee Keong Choong & Patrick W. Leung, 2022. "A Critical Review of the Precursors of the Knowledge Economy and Their Contemporary Research: Implications for the Computerized New Economy," Journal of the Knowledge Economy, Springer;Portland International Center for Management of Engineering and Technology (PICMET), vol. 13(2), pages 1573-1610, June.
    4. Gordon, Adam Vigdor & Ramic, Mirza & Rohrbeck, René & Spaniol, Matthew J., 2020. "50 Years of corporate and organizational foresight: Looking back and going forward," Technological Forecasting and Social Change, Elsevier, vol. 154(C).
    5. Spaniol, Matthew J. & Rowland, Nicholas J., 2022. "Business ecosystems and the view from the future: The use of corporate foresight by stakeholders of the Ro-Ro shipping ecosystem in the Baltic Sea Region," Technological Forecasting and Social Change, Elsevier, vol. 184(C).
    6. Heiskanen, Aleksi & Hurmekoski, Elias & Toppinen, Anne & Näyhä, Annukka, 2022. "Exploring the unknowns – State of the art in qualitative forest-based sector foresight research," Forest Policy and Economics, Elsevier, vol. 135(C).
    7. Zhanna A. Mingaleva & Lyudmila N. Deputatova & Nikolay B. Akatov & Yurii V. Starkov & Elena Mitrofanova, 2019. "Application of HADI-cycle for providing sustainability of processes of knowledge and innovation," Entrepreneurship and Sustainability Issues, VsI Entrepreneurship and Sustainability Center, vol. 7(2), pages 1628-1640, December.
    8. Luminița Hurbean & Florin Militaru & Mihaela Muntean & Doina Danaiata, 2023. "The Impact of Business Intelligence and Analytics Adoption on Decision Making Effectiveness and Managerial Work Performance," Scientific Annals of Economics and Business (continues Analele Stiintifice), Alexandru Ioan Cuza University, Faculty of Economics and Business Administration, vol. 70(SI), pages 43-54, February.
    9. Kajikawa, Yuya & Mejia, Cristian & Wu, Mengjia & Zhang, Yi, 2022. "Academic landscape of Technological Forecasting and Social Change through citation network and topic analyses," Technological Forecasting and Social Change, Elsevier, vol. 182(C).
    10. David B. Audretsch & Maribel Guerrero, 2023. "Is ambidexterity the missing link between entrepreneurship, management, and innovation?," The Journal of Technology Transfer, Springer, vol. 48(6), pages 1891-1918, December.
    11. Úbeda-García, Mercedes & Claver-Cortés, Enrique & Marco-Lajara, Bartolomé & Zaragoza-Sáez, Patrocinio, 2020. "Toward a dynamic construction of organizational ambidexterity: Exploring the synergies between structural differentiation, organizational context, and interorganizational relations," Journal of Business Research, Elsevier, vol. 112(C), pages 363-372.
    12. Ramzi M. Altarawneh, 2023. "The Effect of Strategic Vigilance on Organizational Excellence the Mediating Role of Strategic Foresight," International Journal of Business and Management, Canadian Center of Science and Education, vol. 18(3), pages 1-52, June.
    13. Metz, Ashley & Hartley, Paul, 2020. "Scenario development as valuation: Opportunities for reflexivity," Technological Forecasting and Social Change, Elsevier, vol. 155(C).
    14. Newbery, Robert & Lean, Jonathan & Moizer, Jonathan & Haddoud, Mohamed, 2018. "Entrepreneurial identity formation during the initial entrepreneurial experience: The influence of simulation feedback and existing identity," Journal of Business Research, Elsevier, vol. 85(C), pages 51-59.
    15. Gershman, Mikhail & Bredikhin, Sergey & Vishnevskiy, Konstantin, 2016. "The role of corporate foresight and technology roadmapping in companies' innovation development: The case of Russian state-owned enterprises," Technological Forecasting and Social Change, Elsevier, vol. 110(C), pages 187-195.
    16. Christine Chou & Steven O. Kimbrough, 2016. "An agent-based model of organizational ambidexterity decisions and strategies in new product development," Computational and Mathematical Organization Theory, Springer, vol. 22(1), pages 4-46, March.
    17. Henk W. Volberda & Nicolai J. Foss & Marjorie A. Lyles, 2010. "PERSPECTIVE---Absorbing the Concept of Absorptive Capacity: How to Realize Its Potential in the Organization Field," Organization Science, INFORMS, vol. 21(4), pages 931-951, August.
    18. Adam Vigdor Gordon, 2024. "The place and limits of futures analysis: Strategy under uncertainty 25 years on," Futures & Foresight Science, John Wiley & Sons, vol. 6(2), June.
    19. Benjamin Cabanes & Pascal Le Masson & Benoît Weil, 2020. "Organiser la création de connaissance pour l’innovation de rupture. Des communautés aux sociétés proto-épistémiques d’experts," Revue française de gestion, Lavoisier, vol. 0(3), pages 35-60.
    20. Beatriz Ferreira & Carla Curado & Mírian Oliveira, 2022. "The Contribution of Knowledge Management to Human Resource Development: a Systematic and Integrative Literature Review," Journal of the Knowledge Economy, Springer;Portland International Center for Management of Engineering and Technology (PICMET), vol. 13(3), pages 2319-2347, September.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:eee:tefoso:v:174:y:2022:i:c:s0040162521005722. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Catherine Liu (email available below). General contact details of provider: http://www.sciencedirect.com/science/journal/00401625 .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.