Feasibility of big data analytics in disaster psychiatry: Impact of Seoul Itaewon tragedy on sentiment distribution on Twitter

Numerous studies have highlighted the significant impact of disasters on mental health, often leading to psychiatric disorders among affected individuals. Timely identification of disaster-related mental health problems is crucial to prevent long-term negative consequences and improve individual and community resilience. To address the limitations of prior research that has focused solely on isolated incidents, we analyzed the impact of a recurring Halloween event in Itaewon, South Korea, which culminated tragically in a crowd crush incident in 2022. We conducted sentiment analysis on big data from Korean Twitter to gauge the impact of this disaster on public sentiment. We collected tweets 2 weeks before and after the annual festival from 2020 to 2022, allowing for the consideration of variability across years and days before the disaster. Using a pre-trained RoBERTa neural network model fine-tuned with public sentiment datasets, we categorized tweets into seven pre-defined emotional categories: Anger, sadness, happiness, disgust, fear, surprise, and neutrality. These sentiments were then analyzed as daily time-series data. The overall tweet volume across all sentiment categories increased, particularly showing an increase in the number of tweets indicating “Sadness” in 2022 compared with that in previous years. Post-disaster, a substantial increase was noted in the proportion of tweets expressing “Sadness” and “Fear.” This trend was confirmed by Seasonal Autoregressive Integrated Moving Average with Exogenous Regressor models. Notably, there was an increase in the number of tweets expressing all sentiments, including “Happy.” However, significant changes in proportions were observed only in tweets categorized as expressing “Sadness” [0.046 (95% CI: 0.024–0.068, P < 0.0001)] and “Fear” [0.033 (95% CI: 0.014–0.051, P < 0.0001)]. Our study demonstrates the feasibility of using sentiment data from social media, combined with sentiment classification, to assess distinct public mental health features following disasters. This approach provides valuable insights into the emotional impact of each event.