Business process reengineering of an air cargo handling process
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- Hammer, Michael & Champy, James, 1993. "Reengineering the corporation: A manifesto for business revolution," Business Horizons, Elsevier, vol. 36(5), pages 90-91.
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- Ching-Cheng Chao & Taih-Cherng Lirn & Kuo-Chung Shang, 2013. "Market segmentation of airline cargo transport," The Service Industries Journal, Taylor & Francis Journals, vol. 33(15-16), pages 1672-1685, December.
- Diefenbach, H. & Erlemann, N. & Lunin, A. & Grosse, E. H. & Schocke, K.-O. & Glock, C. H., 2021. "An analysis of processes and economic as well as ergonomic improvement potentials at air freight forwarders," Publications of Darmstadt Technical University, Institute for Business Studies (BWL) 127074, Darmstadt Technical University, Department of Business Administration, Economics and Law, Institute for Business Studies (BWL).
- Bombelli, Alessandro & Fazi, Stefano, 2022. "The ground handler dock capacitated pickup and delivery problem with time windows: A collaborative framework for air cargo operations," Transportation Research Part E: Logistics and Transportation Review, Elsevier, vol. 159(C).
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